Latest Contributions by JohnathanHasthorpe

Hi Kara To help us troubleshoot this issue, can you please share you survey and let me know the following: - Is the issue happening with every submission, or just when certain values are entered? - Was the service published through Connect or the web? - Was the survey published against ArcGIS Online or ArcGIS Enterprise (is so, what Portal version)? - Was the survey published against an existing feature service? Thanks John ... View more

Hi Tom Try: https://survey123.arcgis.com/share/90354244a1a64bdca01ccea389923da4?open=native  You need to add ?open=native  to the end of the url to provide the option to open it in the native app. Cheers John ... View more

Hi Geethaka This is a known limitation of the QT framework Survey123 is built with. Once QT add support for the image format, we will add it into Survey123. FYI here is the QT bug number: [QTBUG-63638] [iOS] Add support for HEIC image format - Qt Bug Tracker  You have implemented the recommended workaround. Thanks John ... View more

Hi - Thanks for sharing your survey. We have been able to replicate the issue and are looking into the cause. We will keep you posted on developments. Thanks John ... View more

Hi John We have done some investigation into the issue and have found it to be a bug (and not a configuration issue your end). We will update GeoNet with further developments. Thanks John ... View more

 Hi Norman - we have raised this as a bug and will look to address it shortely Thanks John ... View more

This should work - could you share the version of Survey123 field app you are using, the device make and model and operating system (including version).  Note that if you are testing in Connect - you will need to click the Validate Input button to check the functionality is working. Thanks John ... View more

Hi - you put a . in the DFno. question name and this broke the feature service. If you remove this and republish - all will be working. Thanks John ... View more

Hi Ralph - can you confirm where the survey was published - Web or Connect, and if the latter, please share you survey XLS with me and I will take a look. [email protected] Thanks John ... View more

Hi Chandreyee Currently the web app does not support groups and their appearances. We are however actively working on it - so will have this functionality added in an upcoming release. Thanks John ... View more

Hi Colin  I should probably rephrase 2) to be: it is not recommended unless you are sure of what you are doing (or following steps on from a reliable source) and are aware that the permissions will be reverted on re-publishing. It is just not recommended for the average user. We will take your feedback on board in regards to the permissions we apply to the service by default and look at this for a potential future enhancement. It might be that more sub options should be available for making surveys public in the Survey123 Website. Thanks for the feedback that you have provided - it is much appreciated (and will be reviewed). John ... View more

Hi Brittney IOS 11 uses a new image format (HEIC) that Survey123 does not currently support. The user will need to update their device settings to disable HEIC. This will force iOS 11 to store all images as JPEG. You can disable HEIC from settings > camera > formats. Thanks John ... View more

Hi Siew My description above would not account for ranges - and that is why it is not ideal. Another option would be to use if statements to assign the correct ID. Could you share your data with me and I can see whether this option would be viable?  Thanks John ... View more

Hi Siew Wei You can use pulldata to do this (kind of.....). Pulldata can only do a lookup against a single field in the .csv (not multiple fields), so you will need to create a new version of the .csv that contains a concatenated version of columns B, C, D. The .csv would need to contain rows for all possible combinations of B, C and D - and this is the bit that may be a showstopper for you as you are dealing with lengths. E.g of concatenated string: 20_80_AAA Then the pull data function in S123 would look something like the following  pulldata(<csvfile>, <returnColumn>, <lookupColumn>, <lookupValue>). The  <lookupValue> would be populated with a concat statement that would combine the results of the appropriate questions e.g.: concat(${Start},'_',${End}, '_',${Line})  Please let me know if you need any further clarification. Cheers John ... View more

Hi Brittney Please can you provide some more information on the device you are using - model and IOS version? Thanks John ... View more