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User receives Error when trying to access project

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02-04-2026 12:11 PM
SueBoelk
Emerging Contributor

Error: Can't reach portal make sure the URL is formatted correctly.

The URL is formatted correctly and has been verified multiple times.

One co-worker cannot access and receives the message underlined above.

Another co-worker is able to access the project and add records.

Any trouble shooting suggestions?

 

 

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1 Reply
JohnathanHasthorpe
Esri Regular Contributor

@SueBoelk Please work with your enterprise admin on this. It sounds like an SSL a certificate error for the problematic device.

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