Latest Contributions by JoshBeaton

All,   We will be moving forward with a release of My Esri this   Wednesday May 27th, at 5pm (PST).   Please see the below enhancements and fixes that will be included.   Thanks,   Josh     5.14 My Esri Release Items     General   A My Esri introductory video has been added to the Dashboard to help users.   Licensing   Associated Fulfillment ID and UNM ID (machine) has been added to the Authorization History page.   Permissions   The issue has been fixed where the Tag column was empty when exporting from the Permissions Grid and from Manage Users.   Developer   Updated the message on the Enter Developer Subscription Code page that lets users know they are already connected to a current developer subscription code.   ... View more

All,   We will be moving forward with a release of My Esri this Wednesday April 29th, at 5pm (PST). Please see the below enhancements and fixes that will be included.   Thanks,   Josh    5.13 My Esri Release Items    Licensing   Moving forward, Streetmap Premium and Business Analyst license files (SDLIC) will be available on My Esri. The Recover Lost Licenses workflow has been updated to show licenses that have already been returned through the Software Activation Wizard as ineligible for return. Pagination now works on the authorization details page.   General   The Dutch language has been added back to My Esri.   Support   The issue has been fixed regarding contact information. When the maximum limit was reached for Standard entitlements, My Esri displayed the wrong contact information. The issue has been fixed regarding organizations with unlimited Premium calls. The Request Case form was defaulting to Standard instead of Premium for these organizations. The form will continue to default to Standard where the organization has a block of calls for Premium. ... View more

All,   We will be moving forward with a release of My Esri this   Wednesday April 15th, at 5pm (PST).   Please see the below enhancements and fixes that will be included.   Thanks,   Josh     5.12 My Esri Release Items   Support   For premium entitled organizations that have a block premium support calls , the request case option will now default to standard instead of premium.   Licensing   The Recover Lost Licenses tool has been updated to give users a better description when a license isn't eligible for return. Fixed an issue where when a user selects the 'Ungroup licenses by authorization number' option in the License Esri Products workflow and it does not return a list of entitled products. A limitation has been set for the number of authorizations that can be entered in the Convert ArcGIS Pro Named User Licenses workflow to ensure successful implementation. Additional explanatory text has been added to the License Esri Products workflow for the Portal for ArcGIS licenses at 10.7 and greater. Explanatory text has been added next to the 'Cloud Instance ID' field in the License Esri Products workflow.   ... View more

All,   We will be moving forward with a release of My Esri this Thursday March 12th, at 5pm (PST). Please see the below enhancements and fixes that will be included.   Thanks,   Josh My Esri Release Store Purchase Renewals   For those who have made purchases on the Esri Store, the renewal process from My Esri has been updated. The renewal tools have been put in one place, on a new page called Manage Store Purchases. Also, you can now turn on autorenewal for ArcGIS Personal Use and ArcGIS Student Use.   ArcGIS Online Information   Added filters for Activated and Not activated subscriptions to better manage subscriptions.   Licensing   Fixed an issue where the user had to select the 'Environment' link on term licenses prior to being able to add term dates.   Updated the License Files list to include a concatenated list of all license types in the file.   Manage Users   An authorized caller label has been added to the user easily identify authorized callers.   Profile   If a language is not set on your profile, you will be prompted to provide this information the next time you sign in with your Esri Account (ArcGIS Online Account). Before, My Esri defaulted to English for both the site and its emails if the language was not set.   Support   For support cases, the issue where part of the page was being clipped off when printing Case Details has been fixed.   ... View more

All,   We will be moving forward with a n exciting release of My Esri this evening Wednesday February 19th, at 5pm (PST). Please see the below enhancements and fixes that will be included.   Thanks,   Josh    My Esri Release Items   General   With the list of functionality on the licensing tab growing, the side navigation has been updated to better highlight the newer tools (tags, configuration, recover lost license), and emphasize the License Esri Products workflow.   Manage Users   When inviting a user to join an organization, the option to add then as an authorized caller is now available. When a user's access to My Esri is limited with a time range, they will now see a message 30 days before their access will end. The message lets them know who to contact if they want to extend their access. They can dismiss the message, but it will reappear after they sign in again in a new browser session. The issue where the User Permissions Grid could not be exported has been resolved.   Licensing   Added a button on the License Esri Products page to use a License File Configuration. Added a form to the Convert ArcGIS Pro Named User Licenses for users to request to convert back to named users. Fixed an issue where notes were being removed in Authorization Numbers Details. Grouped duplicate items in ArcGIS Pro license files so they do not show as duplicates when installing the file.   Transactions   Updated the Renew Maintenance Quotes page to exclude quotes where materials are marked as not eligible for online renewal.   ... View more

Happy New Year All, We will be moving forward with a minor release of My Esri on Wednesday January 8th at 5pm (PST). Please see the below key enhancements and fixes that will be included. Thanks,   Josh 5.8 My Esri Release Items     Manage Users   Resolved the issue where a filtered user list was unable to be exported. Resolved the issue where user tags were not being assigned when inviting users to My Esri. When managing an existing user's permissions, there is now an option to assign an authorized caller entitlement.   Licensing   Fixed the export issue with the Excel output in the Manage License File page for Developers. The time out issue when trying to Recover a Lost License has been resolved. ... View more

All, We will be moving forward with a release of My Esri on Tuesday December 17th at 5pm (PST). Please see the below key enhancements and fixes that will be included. Thanks,   Josh My Esri Release Items   General   My Esri is now available in Ukrainian.   Licensing   ArcGIS Online information has been added to the Licensing page. This includes subscription ID, total remaining credits, activation date, renewal date, total members, available members, members per user type and add-on licenses. For the License Esri Products workflow, the 'Ungroup Products by Authorization Number' has been updated to with an (optional) label to let users know they are not required to check the box. A Common Question has also been added explaining what the 'Ungroup Products by Authorization Number' means. The link in the License Esri Products workflow that says 'What are add-on user type extensions and extensions bundles?' has been updated to 'What are add-on user type extensions?' The License Esri Products workflow has been updated to make the Phone Number and State/Province fields required in the End User Information step.   Request Permissions   The request permission form has been updated to show a checkbox list of available My Esri permissions for a user to choose from. This helps the user select the correct permissions as well as the receiving administrator process the request as it will be pre-selected.     Developer   The issue has been resolved where a user connected to one developer subscription was getting a permissions error when trying to access License File details.   Support   For authorized callers, the ability to add notes to closed cases has been disabled. If there is additional information, the workflow is to contact the analyst via phone/email, or request a new case. ... View more