Latest Contributions by JohnathanHasthorpe

Can you confirm that there is a token at the end of the url you are using to access the service, e.g //services5.arcgis.com/jMCHJcLe13FaKCFB/arcgis/rest/services/service_a596f962b6b94c07b0ffc58430c1bd29/FeatureServer?token=HIkrzVFWfjdk............ ... View more

Hi Tucker This is an existing limitation of Survey123. We have a bug open to get this resolved. Thanks John ... View more

Hi Mandy The correct workflow is to launch Survey123 from collector via the popup - which as you say is working. The strange thing is that Collector is locking up as a result of this workflow. So that I can replicate, could you let me know the following:  - The device and operating system you using -  Versions of Survey123 and Collector - The field type of MapNumber (Collector) - The question type of PoleNumber (Survey123) - The field types of the questions that you can't edit (Collector) Thanks John ... View more

Hi Michael Yes this is possible. By default the images are saved at medium resolution (640 pixels on the longest edge). But you can increase this in Connect under settings=>Images There is an option to save the images in the their native resolution (Unrestricted). You will need to republish the survey once the setting is changed. Thanks John ... View more

Hi Anastasia Can you confirm that the survey was created in the Survey123 website? There is a known issue that prevents the update of surveys originally created on the web, in Connect. This issue was introduced with the 2.5 Survey123 update. Thanks John ... View more

Hi Annastaysia The Connect link will take you to the form item online. You would be prompted to sign into ArcGIS Online to access it (if it is secured) and then you should be able to follow the links to the layer, and then feature service url: As long as you are signed into to ArcGIS online, you should not be prompted for a token. Thanks John ... View more

Then next steps on this are to capture some log files when attempting to login. These would be both Survey123 logs: Troubleshoot—Survey123 for ArcGIS | ArcGIS and Fiddler logs (or equivalent).   Please email them through to jhasthorpe at Esri dot com. ... View more

Hi Kieren I can confirm that Survey123 does support IWA and we have successfully tested it against many IWA portals. Issues usually result from the configuration of the portal machines certificate. Can you confirm that the certificate is CA or domain issued, and it is in the trusted store for the device running Survey123? Also can you confirm that you have tested both internal and external browsers and that you experienced no issues when actually adding the portal to Survey123? A screen dump of what you are seeing would also be helpful. Thanks John ... View more

Ho Kateryna - please drop me an email to trouble shoot this further: jhasthorpe at esri.com ... View more

Thanks Ramona - this is a known bug and have updated it with the details you provided. We will update this thread when we have an update. The current workaround is to use an alternative browser, such as Chrome ... View more

Hi Ramona Can you confirm what browser you are using? There is a known issue around date submission in Safari. Thanks John ... View more

Hi Katernya I have tested the survey attached and it works as expected. To help troubleshoot this issue, can you share the device and operating system (and version) you are using, as well as the version of the Survey123 native app you are using? Thanks John ... View more

Hi Amy, Masking a password entry in the manor you described is not supported by the app. One of the reasons for this is that form item and feature service access is controlled via the privileges of ArcGIS named user that is signed into the app, and the password is only entered on initial sign-in (the UI does mask the password in this case). It would be good to get a better understanding of your workflow so we can make a call on whether this would be an appropriate enhancement, or suggest an alternative method. Thanks John ... View more

Hi Brian This functionality currently only works in forms created through Connect. It looks like your form was created in the web - so this is why things are not working. We do have an enhancement request open to address this limitation and will add your details to it. Cheers John ... View more