Latest Contributions by JohnathanHasthorpe

Hi David For your information, you shouldn't have to make the geopoint question readonly in order to preserve the location when updating existing surveys. However, this does stop users from updating the location if this is not required. Can you confirm whether removing the read-only from the geopoint question will result in the return of the problem behavior? If so please share your survey. Thanks John ... View more

Hi Lance - we can repro your issue and will include your survey in our tests.  We are aiming to get this addressed for 3.2. ... View more

Thanks Lance - I'll take a look ... View more

Hi Jürgen This cause of the issue looks to be related to the fact that your nested repeats have been nested in groups. Removing the groups and republishing resolves the submission error. I have raised a bug to a get this looked at. Thanks John ... View more

Hi Nathan The original issue has been fixed in 3.1. Please see the attached working example. Thanks John ... View more

Hi Marie-Lou Install from storage is the correct place to be. Just make sure that you navigate to the directory that you copied the file to (and make sure it was successfully copied). Android does not filter by file type - so if you are in the right directory, you should see the file. Thanks John ... View more

Can you try to re-publish the survey in 3.1.126 and retest? If the issue persists can you share the created service with me via a group: jhasthorpe_survey123. I can't repro this issue using your survey, so would like to see if there are any differences. Thanks John ... View more

Please sign up to the Early adopter community here: Welcome to our Feedback Community  ... View more

Hi Oliver Can you please confirm if you are still seeing this issue in 3.1? If so please confirm the exact language and locale settings you have applied on the device/survey, and the device/platform you are using. Thanks John ... View more

Hi Marie-Lou Can you confirm a couple of things: 1) What is the model and version of Android you are using? 2) That you have installed the portal Root certificate on the Android device: Cert Install Steps (for Android 😎 Use Internet Edge to export the portal .crt file Open Microsft Edge Navigate to https://<portal url including domain>/<webadaptor>/sharing/rest/portals/self?f=pjson Click on the padlock in the address bar and select View certificate Select the Root certificate Click Export to file Save it as a X.509 .crt file Copy the .crt file to the storage card of the Android device and install Once the .crt file is on the device, open Settings On the "Settings" page select "Security & location" On the "Security & location" page select "Encryption & credentials" On "Encryption & credentials" page select "Install from storage" Locate the .crt file You may be challenged for additional security (e.g. fingerprint or pin to continue) Name the certificate Thanks John ... View more

Hi Mayur We have replicated this issue and are working on a resolution. We will update this issue when we have more information. Thanks John ... View more

A fix for the repeat issue is now available on EAC: Welcome to our Feedback Community  Please download the release candidate and test your survey. Thanks John ... View more

A fix for the repeat issue is now available on EAC: Welcome to our Feedback Community  Please download the release candidate and test your survey. Thanks John ... View more

A fix for the repeat issue is now available on EAC: Welcome to our Feedback Community  Please download the release candidate and test your survey. Thanks John ... View more

A fix for the repeat issue is now available on EAC: Welcome to our Feedback Community  Please download the release candidate and test your survey. Thanks John ... View more