Latest Contributions by JohnathanHasthorpe

‎03-17-2021

Hi Megan, This sounds like the app has run out of memory and is getting pushed to background. We have seen this on iPhone 6's but not 7's. Some questions: - Is the crash reliable? i.e. does it happen every time a photo is taken or randomly after taking a few photos? - Can you share your project with the QCCreator user (via a group). We can take a look at the project and test it out on the iPhones we have here. Just to rule out a project issue. - Are the users running multiple memory intensive apps at the same time? It may be worth doing a device restart and then only open the apps that are required for the workflow. - Does the device have eneough storage space? Is there room for images to be stored? Please let us know. Thanks John

‎03-09-2021

Hi Adrian, This sounds like a different issue if the app is being closed while in background. Can you share the phone and operating systems being used? Are there many other apps running on the device? and does the device have much available storage? This sounds like it could be a device memory issue. Please confirm the above. Thanks John

‎03-09-2021

Hi Melissande, We have not tested this device. But if you are using an Android device and the GPS reciever outputs the NMEA sentances used by QuickCapture (see: https://doc.arcgis.com/en/quickcapture/help/highaccuracyuse.htm) then it should in theory work. It would be useful to check whether you are able to successfully connect to the reciever using ArcGIS Survey123 and Field Maps on the same phone. This would help to identify if the issue is specifically with QuickCapture. Could you test these apps and share your findings? Additionally, could you confirm whether the reciever needs or has its own application running on the device. Thanks John

‎03-02-2021

Thanks for the context. So it would be passing certain attributes from a certain feature layer (in collector) to a different feature layer (in QC), so not populating the same data set. It could be the same layer or a different one. Cheers John

‎02-28-2021

Hi Brian These are exposed as device variables, so you can assign them to any field that you like (as long as it is the right field type). Go here for more info: https://doc.arcgis.com/en/quickcapture/help/editproject.htm#ESRI_SECTION1_623F8C96724944728C33991B959B693F The device variables to use are: azimuth, pitch and roll and these represent the angles of the device when the project button was pressed, not when the photo was taken. If you want angles for the camera (when the photo was taken) then you can use: camHeading, camPitch and camRoll. They are all selectable in the designer when you update your project fields in the data tab. Thanks John

‎02-25-2021

Hi Megan, this workflow is not supported. But is an interesting requirement. We are looking into supporting multiple project user inputs for a project. If we did this, and allowed each user input to be populated via a custom URL from Collector, then this could work. I'll note down this request in our repo. Thanks John

‎02-14-2021

Hi Beth Before installing 1.9.120. Make sure that you uninstall any existing versions of the app that are already on the device. 1.9.120 should install on android 10 without any issue. Please let me know if you are still having issues. You can contact me through [email protected] too. Thanks John

‎02-14-2021

‎02-11-2021

We are aware of an issue affecting the QuickCapture mobile app on iOS devices. When the user taps on a project button and the label text is read out using an incorrect voice/language - usually Arabic. This is a result of a change in iOS 14.0 which means that not all text to speech voices are available on the device by default. As a result, the user must manually download the required file so that it can be used by QuickCapture. To do this first check the language the device is set to by going to iOS Settings=>General=>Language & Region=>iPhone Language. For example, it may be set to English (US). Then go to Settings=>Accessibility=>Voice Over=>Speech=>Voice and download one of the available voices for that iPhone language. Once the download completes, QuickCapture will be able to use the voice and the issue will be resolved.

‎02-11-2021

Hi Megan, I can replicate this bug and we will get it fixed in the next release of the app. Version 1.10 due out post Dev Summit.

‎02-11-2021

Hi NSW_SESGIS Q: Will it be possible to pass the camera output from the RPAS to QuickCapture so that the 2nd operator with QuickCapture can see the live video feed on their own device (not looking over the shoulder of the RPAS pilot) and record observations on what the RPAS is seeing. A: Not currently supported, but we'll add this as an enhancement. Q: The video above shows the Site Scan iPad displaying the pre-programmed flight route and progress, but has no live video imagery, and the QuickCapture device only has a map. I don't see how this can be used to collect data. I am assuming that the QuickCapture operator is looking at the RPAS pilot's screen and there should be an image in either the blank window at top right, which could be toggled with the main map. Is this correct? A: The Site Scan iPad will display the live video imagery (the video above shows a the simulator, which has no video feed). Yes, you are correct, the QuickCapture operator woud need to see the video in Site Sitescan in order to know when to capture features. Q: Also, will it be possible to take over flight control and pass location and imagery across to QuickCapture from Site Scan, or will this only work in programmed flight? A: Yes, you can take over flight control and still get the location in QuickCapture, programmed flight is not required.

‎02-11-2021

Hi Daniel - can you email [email protected] We'll try to troubleshoot this with you. Thanks John

‎02-11-2021

Hi Adrian and Beth We have a fix for background location in Android 11, due for release in a couple of weeks. Can you try out the early adopter build 1.9.120 here: https://earlyadopter.esri.com/project/version/admin/default.html?cap=9c6a1e4687c34c7fb5c6f8f4e0bc2df3 and confirm if this is working for you. Note that the alllow all the time permission is not needed for this version. Please let me know how you get on. Thanks John

‎02-09-2021

Hi Adrian - can you check the location permissions for the QuickCapture application on your phone. In order for QuickCapture to capture data in background, the app needs to have allow all the time access. Also, make sure you are using the latest QuickCapture version from the store (currently 1.8).

‎02-09-2021

Hi Megan - I'll try to replicate this issue for you.

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My Ideas

Latest Contributions by JohnathanHasthorpe

Re: QC Crashing after collecting photo points

Re: quick capture tracking stop in background

Re: Bluetooth compatibility with receiver RD8000

Re: Passing Multiple Attributes from Collector to QuickCapture

Re: Azimuth, Pitch and Roll

Re: Passing Multiple Attributes from Collector to QuickCapture

Re: quick capture tracking stop in background

Re: Need the Project User Input to dynamically utilize the field domain - Status changed to: Under Consideration

Re: Label text is read out using an incorrect voice/language on iOS

Re: Character Mask causing issues on other user entry fields

Re: Site Scan for ArcGIS Integration

Re: Not loggin in an Enterprise account to QuickCapture website.

Re: quick capture tracking stop in background

Re: quick capture tracking stop in background

Re: Character Mask causing issues on other user entry fields

Re: Can I Avoid Multi-Screen Forms and Use a Singl...

Re: Time filter messes with map on the app

Re: Quick Capture - records not being sent automat...

Re: Using the same project user input for differen...

Migrating from Oriented Imagery Classic to Oriente...