ArcGIS Pro 2.3 is a huge release in all regards, not least of which in terms of how many customer requests we were able to pack in. In the past couple of years I've tried to do a "roll-up" of the ideas that are in each release, and which have had status updates. As I began on that journey for ArcGIS Pro 2.3 (I hope that you understand my reference to it as a journey after you watch the video), putting together another really long list just didn't feel right. I couldn't get on board. Might there be a better, more engaging way to show you all the cool stuff that you can look forward to?
Here's what I came up with:
I hope you like video. But I know, you still want the list! We all learn differently, so here's the list (with the time in the video where you can see the idea for all of you type-A's out there who just want to go straight to the idea you submitted or voted for).
Printing from ArcGIS Pro (0:20)
Extend Recent Projects List (1:20)
Columned Text Editing Options in ArcGIS Pro! (duplicate, 1:58)
Pro: Fillet Tool is Missing (3:33)
ArcGIS Pro Show Vertex (5:59) Hint: it's the T key now while editing.
Streaming mode in ArcGIS Pro (6:37)
3D data interpolation (7:01)
Polygon Outline Color Ramp (8:07)
ArcGIS Pro Spell check (duplicate, 8:13)
The following ideas have moved to In Product Plan:
The following ideas have moved to Under Consideration:
So there you have it. Now back to work listening out for what will go into ArcGIS Pro 2.4!
If you'd like to read more about the functionality related to these ideas check out my blog:
With the release of ArcGIS Pro 2.2 last week, I wanted to share all of the community ideas that were implemented along with other status changes that have been made since we shared ArcGIS Desktop Ideas On the Move: January 2018
have been marked with this release:
have been marked Partially with this release:
18 Desktop Ideas have been moved to In Product Plan:
5 Desktop Ideas have been moved to Under Consideration:
Now that ArcGIS Pro 2.1 has been released, I wanted to share the rollup of Ideas status updates since September 2017. Prepare yourself to scroll...
25 Desktop Ideas have been marked Implemented with this release:
4 Desktop Ideas were marked as Partially Implemented:
23 Desktop Ideas have been moved to In Product Plan:
30 Desktop Ideas have been moved to Under Consideration:
For those of you who are active in the ArcGIS Ideas space, we’re sure you recognize our names. Maybe you saw Katie change an idea’s status to In Product Plan, or Scott ask you to provide some more details about your use case; Kory marked something as a duplicate, Thomas provided an update, or Nana reached out to discuss why a certain functionality is important to your work.
We’re active in this space, you see us, you hear from us, but do you really know us? We thought that it would be a good idea to do a little get-to-know-us blog to provide context about Esri’s Customer Advocacy team.
Customer Advocacy Mission and Ideology
It’s our mission to help improve Esri software by identifying and delivering customer feedback themes important to our users and the future of ArcGIS.
We believe that gathering customer feedback to tell meaningful stories and influence software development:
What do we do?
User stories are at the heart of our work. Our team is plugged in to several customer feedback channels such as:
By tuning in to the customer voice through these channels, our team builds and conveys important stories to our development teams to improve Esri products.
Here’s some more detail about what we do when we’re listening to the Ideas channel. Once your idea has been submitted, you'll notice that it has a status of New (check out Submitting a New Idea for tips on how to make the most of this space!) At this point, Customer Advocacy reviews the idea. We don't dig in super deeply on a brand-new idea – we just want to make sure that it isn't a duplicate and we double-check those categories and tags that you diligently included. If all looks good, we simply mark the idea as Reviewed. That's what you see on your side. We also check to see if we have a similar request already logged through our technical support system. This would likely be in the form of an Enhancement Request. If so, we make sure that the idea is linked with the Enhancement Request. By doing this, we gain a better understanding of customer demand for the functionality.
As time goes by, ideas get votes and comments from the user community. Customer Advocacy frequently monitors the space and reports trends to various product teams. Ideas may be discussed because they have a high overall score; however, that isn’t the only criteria. We also look at things like how fast an idea’s score is growing – how many votes this month? – how many votes this year?
Sometimes we also see an idea collect a wide variety of user stories. It may not have an incredibly high score, or even be growing as fast as other ideas. But what if, out of 15 votes, the community has provided 15 unique and compelling user stories in the comments? Those user stories may reveal that the functionality could be used across several different industries, meaning that implementing the idea would have a broad impact. This is a really good reason to not only vote for ideas that you’d like to see, but also provide your user story in the comments!
Ideas typically move from Reviewed to Under Consideration or In Product Plan. Under Consideration means the development team is researching and considering an idea. In Product Plan means that we have scheduled the idea for inclusion in a future release. Take a look at the stages for ArcGIS Ideas to understand the finer details about what each stage actually means.
As we go, ideas that are In Product Plan will usually graduate to Implemented. Many ideas that are Under Consideration will move to In Product Plan. Finally, some ideas will be marked as Not In Current Product Plan, though this is often done after leaving an idea open to voting for a long time. Regardless of stage, commenting remains open so we encourage you to continue the conversation. As you enthusiastically submit more great ideas, the cycle will continue.
The Customer Advocacy team is structured around major platform functional areas. Each advocate is the owner of a core area.
Kirsten Pinkston - Program Manager
Katie Cullen - ArcGIS Online
Kory Kramer - ArcGIS Desktop
Nana Dei - Geodata
Scott Prindle - Apps
Thomas Edghill - ArcGIS Enterprise
We hope that introducing our team and pulling back the curtain on the Ideas space is insightful. We wanted to thank you for participating in the process and let you know that we’re listening!