Latest Contributions by JohnathanHasthorpe

Hi Everyone, We are planning to release a hotfix that should address the camera crash issue for iPhone 17 Pro users. We have shared the test build on the Early Adopter Community: Link here . The build number is 3.25.11. Please test it out and let us know if this works for you.  Thank you. ... View more

Hi Everyone We have found that upgrading to iOS 26.1 Beta 3 resolves the issue for the iPhone 17 Pro Max (the crash no longer occurs when taking a photo). This means that the fix will be dependent on the release of iOS 26.1. In the mean time see: https://beta.apple.com/ if you are willing/able to test the iOS beta. Thanks John ... View more

Thanks for sharing the update. The update iOS update resolved the issue on the iPhone 17 Pro, but not the iPhone 17 Pro Max. We are looking into this issue and will update this thread when we know more. ... View more

We have found that upgrading the iPhone OS to 26.0.1 resolves the crash issue on the iPhone 17 Pro in Survey123. ... View more

The QuickCapture mobile application will make a request to the the webhook URL (passing through the feature payload) each time a feature is uploaded. It will only ever send one request per feature and it does not ever retry. Is it possible that it look a few attempts for the feature to be uploaded - i.e. were you sending in an area of poor network coverage? Also, can you explain what your webhook scenario is doing? Is it writing features to a feature service? ... View more

The QuickCapture mobile app has a setting for autosend: If you enable it (and select an interval) captured features will be automatically uploaded without user interaction. ... View more

@AlexisLipstein - Yes, you would need to apply the project user input variable to a field, and then use that field in your Arcade expression. Apart from having to create an aditional field in the feature service, are there and other issues you have with this approach? ... View more

@VickyS - can you confirm if you are using ArcGIS Enterprise and if so, what is the version you are on? ... View more

@STIPP_GIS_Admin - This is not expected. Can you let us know the iPad model and iOS version you were using?  Also were you taking the photo in landscape or portrait mode? Thanks John ... View more

@LukeSmith1 - could you choose the option to send the stuck data via an emai? Send it to QuickCapture@esri.com and we can take a look at what the error is. ... View more

@MichelleThreadingham44 - can you confirm that you are using an Android device? We do have a known limitation that relates to predictive text, where you need press return on the keyboard to enter the last word.   ... View more

@JGVadnais1 - Please email us on QuickCapture@esri.com. We would be happy to take a look at this issue. ... View more

@Bryan_Wade Please email us on QuickCapture@esri.com - we would like to here more about your issues.   ... View more

@EGardner7  While I don't believe what you're experiencing is related to the complexity of the map, we need a better understanding of its configuration and what platform/devices you are using. Please raise this as a support case. The support team can replicate your configuration and attempt to reproduce the issue. ... View more