Latest Contributions by HeathBrackett1

It was my understanding that the basemap update that occurred today was supposed to remove ferry routes in the Puget Sound area of Washington.  But they are still there.  We are waiting to deploy an update to our applications that consume the Streets basemap that has our own layer of ferry routes in it.  Can somebody tell me when this is supposed to occur now? Heath ... View more

Hello, I have a tile package that I am trying to upload to ArcGIS Online. This tile package had been created with a specific polygonal Area Of Interest in order to limit the total number of tiles created. I can add the tile package as an Item. When ArcGIS Online unpackages the tiles, it appears that it expects to generate tiles for the entire extent and does not stop "processing" tiles, even though all of the relevant tiles have been unpackaged (if I open the service in ArcGIS Online everything that should be visible is visible). So I went to tiles.arcgis.com/tiles/login to see what I could do. I can Cancel all jobs so that the service stops Processing. But this isn't a perfect scenario. When I look at the Tile Service Statistics, there are many errors that look like this: Unable to extract tiles from tile package, bundle file(s) [/L15/R2b80C1400.bundle, /L15/R2b80C1400.bundlx, /L15/R2b80C1480.bundle, /L15/R2b80C1480.bundlx, /L15/R2b80C1500.bundle, /L15/R2b80C1500.bundlx, /L15/R2b80C1580.bundle, /L15/R2b80C1580.bundlx] may be missing in the package. And when we call the service in a javaScript application, all of the tiles appear, but the JavaScript console comes up with 404 errors (Not Found). Is there a way to add a blank.png into the service as a default for the missing tiles? I can't seem to do this like I can in ArcGIS Server. Heath ... View more

Is there a way to add an expression into a popup?  Such as ([Bridge Clearance] - 3)?  It appears that I need to have a field already calculated to the appropriate expression value. ... View more

Today I updated ESRI Maps for Office 2.1.1.  When I reopened Microsoft Excel, the ability to even sign in was not allowed (everything on the ESRI Maps tab was greyed out).  I then noticed that the ArcGIS Connection setting in the ESRI Maps Configuration was blank.  So I entered www.arcgis.com (which is the default configuration) and upon entering that information, Excel crashed and closed.  I cannot update the configuration setting.  Our agency uses Microsoft Excel 2010 (32-bit) with Windows 7 (64-bit).  I would strongly recommend that people do not update ESRI Maps for Office 2.1.1 at this time. Heath ... View more

I have created a custom basemap group for our organization which includes many of the ESRI standard basemaps along with a custom basemap that we have created.  When I set this group as the basemap group, it takes about 5 seconds for the basemap list to populate when you click Basemap in the AGOL Map viewer for the first time (vs a bit over a second for the ESRI Default Basemaps).  After it has been populated the first time in a session it behaves quickly on subsequent clicks.  Is there anything I can do to speed this up?  Heath ... View more