My Esri Blog - Page 6

Happy New Year All,

We will be moving forward with a minor release of My Esri on Wednesday January 8th at 5pm (PST). Please see the below key enhancements and fixes that will be included.

Thanks,

Josh

5.8 My Esri Release Items

Manage Users

• Resolved the issue where a filtered user list was unable to be exported.
• Resolved the issue where user tags were not being assigned when inviting users to My Esri.
• When managing an existing user's permissions, there is now an option to assign an authorized caller entitlement.

Licensing

• Fixed the export issue with the Excel output in the Manage License File page for Developers.
• The time out issue when trying to Recover a Lost License has been resolved.

All,

We will be moving forward with a release of My Esri on Tuesday December 17th at 5pm (PST). Please see the below key enhancements and fixes that will be included.

Thanks,

Josh

My Esri Release Items

General

• My Esri is now available in Ukrainian.

Licensing

• ArcGIS Online information has been added to the Licensing page. This includes subscription ID, total remaining credits, activation date, renewal date, total members, available members, members per user type and add-on licenses.
• For the License Esri Products workflow, the 'Ungroup Products by Authorization Number' has been updated to with an (optional) label to let users know they are not required to check the box. A Common Question has also been added explaining what the 'Ungroup Products by Authorization Number' means.
• The link in the License Esri Products workflow that says 'What are add-on user type extensions and extensions bundles?' has been updated to 'What are add-on user type extensions?'
• The License Esri Products workflow has been updated to make the Phone Number and State/Province fields required in the End User Information step.

Request Permissions

• The request permission form has been updated to show a checkbox list of available My Esri permissions for a user to choose from. This helps the user select the correct permissions as well as the receiving administrator process the request as it will be pre-selected. 

Developer

• The issue has been resolved where a user connected to one developer subscription was getting a permissions error when trying to access License File details.

Support

• For authorized callers, the ability to add notes to closed cases has been disabled. If there is additional information, the workflow is to contact the analyst via phone/email, or request a new case.

We’ve added a new feature to help in the licensing and installation process. You may have noticed some additional information that has been added to the license file email:

This link will take you to a new page (you do need proper permissions) we have added with an overview of the license file that was created that includes the applicable downloads that are available for the products in the file. 

This page is also accessible using a new button we’ve added to the License Files Details page if you need it:

We will be moving forward with a release of My Esri on Thursday December 5th, at 5pm (PST). Please see the below key enhancements and fixes that will be included. 

5.6 My Esri Release Items

Licensing

• Added a common question for user type extensions.
• Added links to common questions in the License Esri Products workflow for ArcGIS Desktop, Pro, and Enterprise explaining the different license levels for each.
• Added a simplified landing page for users to get the downloads associated with a license file they have received.

Support

• Updated the text for Additional and On Behalf of Contacts.
• Fixed an issue where Authorized caller counts did not match.
• Fixed an issue where Bug counts on the Overview page were different than the counts on the Bugs page.

All,

We will be moving forward with a release of My Esri on Thursday November 21^st, at 5pm (PST). Please see the below key enhancements and fixes that will be included.

Thanks,

Josh

5.5 My Esri Release Items

General

• Updated the Dashboard on My Esri to highlight videos, announcements, and GeoNet blogs.
• Updated the My Esri Welcome Landing Page to help users access and request permissions to their organization easier.

Licensing

• Updated the License Esri Products workflow to handle errors in creation and cancellation of files better.
• Updated the License Esri Products workflow to limit the total for the address field to 100 characters.
• Added license file tags to the Authorizations Activity report.
• Updated license files for ArcGIS Server to include the generator version.
• Updated the Manage License Files page for Pro and Portal licenses to remove the extra label.
• Added a common question explaining the license levels for Desktop and Enterprise.

Support

• Bugs and Enhancements are now separated on the overview page.
• The Bugs page has been renamed to 'Bugs and Enhancements' and better distinguishes between the two categories through the addition of filtering.

All,

We will be moving forward with a release of My Esri on Wednesday November 6th at 5pm (PST). Please see the below key enhancements and fixes that will be included.

Thanks,

Josh

5.4 My Esri Release Items

General

• A 'Contact My Administrator' button is now available on all pages within the My Organizations tab.

Licensing

• The issue where Authorization notes were not updating it to the PDF output in the Authorizations report has been resolved.
• Duplicate line items showing on the Pro Licensing Files report have been fixed.
• The issue where license file status's weren't updating when activated through Secure Site Operations has been resolved.
• Resolved the issue where the State/Province error label was incorrect in the Request Media workflow.

Customer Service

• An Overview page has been added for Customer Service cases.
• The issue has been resolved where after a user accepted the My Esri invitation token, they were unable to see their Customer Service Cases.

All,

We will be moving forward with a release of My Esri on Wednesday October 23^rd at 5pm (PST). Please see the below key enhancements and fixes that will be included.

Thanks,

Josh

My Esri Release 5.3

General

• General text updates have been added to accommodate 10.8 pre-release.

Downloads

• The 10.8 version will be added to Downloads (pre-release).
• In the More Information section, new content was added to help users locate their authorization number.
• Version has been added to all download sections to make it easier for users to identify .

Manage Users

• The email preview option for the bulk update tool has been fixed.

Developer

• The issue where generated license files were displaying in the wrong place (Licensing Tab) has been resolved.

All,

We will be moving forward with a release of My Esri on Wednesday October 2^nd at 5pm (PST). Please see the below key enhancements and fixes that will be included.

Thanks,

Josh

My Esri Release 5.2

Licensing

• Added an 'Explain' link and made the License File tags in License Esri Products easier for users without Manage Tags permissions.
• Removed the license tags dropdown box to remove confusion for users  who do not have not have the permissions to add tags.

Profile

• When a user is associated to only one organization, the interface  on the connected organizations section has been adjusted to show the user their list of My Esri permissions.

Developer

• Updated the Developer licensing process to work better with Secure Site Operations.

Manage Users

• The administrator onboarding documentation is now accessible through a link  in the "More Information" section on the Manage Users page.

Downloads

• Information pertaining to Esri's Master Agreement for Products and Services has been added to the "More Information" sections on the Downloads pages

General

• The "Ask a Question" option for users has been updated with resource text that is based on the frequent types of issues being submitted.

Here is an overview of some of the updates we’ve made to My Esri in an effort to make things easier to use and find on the site.

Updates to the Additional Licensing Forms page

We’ve updated the Additional Licensing Forms page by rearranging some of the links to eliminate blank space and changing the order of things to make them easier to find.

New report of Portal and ArcGIS Pro license files

We’ve added a report of Portal and ArcGIS Pro license files to coincide with the files lists we have in the Manage

License Files link on the Licensing tab.

Fewer required fields in License Esri Products

We’ve changed the phone number, state, and postal codes fields in the End User Information step in License Esri Products to not be required fields.

Add tags to existing license files

Now that we’ve added the ability to tag license files (if you have the proper permissions) we got feedback that you’d like to add tags to files you had already created. So, we’ve added that ability in the Manage License Files Details pages.

All,

We will be moving forward with a release of My Esri on Wednesday September 18^th at 5pm (PST). Please see the below key enhancements and fixes that will be included.

Thanks,

Josh

My Esri Release 5.1

Licensing

• A new licensing report for Pro and Portal license files has been added.
• The Manage License Files workflow has been updated to allow users to add tags to existing files.
• The License Esri Products page has been updated to not require the phone number, state, or postal code.
• The Additional Licensing Forms page has been rearranged so that Secure Site Operations is more visible.

Manage Users

• A dropdown list of all connected users within the organization will be visible to choose from when adding an authorized caller.
• A similar dropdown list has been added on the Request Case Form when adding a contact in the On Behalf Of section, or the Additional Contact section.

Developer

• The 'Back to License Files' button on the Developer tab has been fixed so it goes back to Manage License Files on the Developer tab instead of the Licensing tab.