My Esri Blog

The new My Esri License Management training is now live on the My Academy!

Suggestions for using My Esri most effectively.

On Friday May 14th, 2021 7pm (PST) to 11pm (PST), numerous customer-facing business services will be limited due to scheduled system maintenance. We apologize for any inconvenience.

Please review the following list of processes that will be unavailable.  

All,

We will be moving forward with a release of My Esri Thursday March 11th, at 5pm (PST) which will include a great enhancement to the outgoing licensing emails. Please view the descriptoin for more details.

Josh

Security Issue in ArcGIS Server

Esri has discovered a critical vulnerability in the ArcGIS Server component of ArcGIS Enterprise resulting in a Server Side Request Forgery (SSRF) issue when special steps are taken by someone with network access to the deployment. This can result in access to and control over other infrastructure resources by unauthenticated persons. 

This can affect any deployment depending on the infrastructure and configuration and all customers are urged to install the appropriate patch as soon as possible. There are known exploit vectors in Amazon Web Services (AWS) which makes this issue particularly urgent for those deployments.

This security issue affects all supported versions prior to ArcGIS Server 10.8 on both Windows and Linux. As an ArcGIS Enterprise customer, we are notifying you about this security vulnerability in addition to regular online notifications on our blog and security site at trust.arcgis.com.

What You Need to Do 
Patches for all versions of ArcGIS Server from 10.4 through 10.7.1 have been released. Esri strongly recommends installing the relevant patch at your earliest possible opportunity. ArcGIS Server 10.8 already contains these fixes and is not affected. 

All patches can be downloaded from the Esri Support website where more information is also available.

The ArcGIS Server Security 2020 Update 1 Patch is available for versions 10.4, 10.4.1, 10.5, 10.5.1, 10.6, 10.6.1, 10.7, and 10.7.1. 

You may also use the Patch Notification Tool to download and install the appropriate patch. Please see the software documentation for how to use this tool. Ensure that the patch is installed on all ArcGIS Server machines. 

More Information 
For more details, please refer to the knowledge base article.  
 
We also encourage you to subscribe to the RSS feed on trust.arcgis.com for future updates on this and other security issues. 

Keeping track of your ArcGIS Online accounts has just been made a little easier on My Esri. We’ve added a View ArcGIS Online page to the Licensing tab.

From this page, you can select the ArcGIS Online accounts associated with your organization and see the remaining credits, activation and renewal dates, subscription type, and the overall status of the subscription. You can also keep track of the membership within the selected ArcGIS Online subscription and the available licenses associated with it.

The page is for viewing your organization’s ArcGIS Online subscriptions. Activating a subscription will still need to be done through ArcGIS Online. But, we have provided a link on this page that will let you link your ArcGIS accounts to make it simple to switch between My Esri and ArcGIS Online.

We’ve added a new feature to help in the licensing and installation process. You may have noticed some additional information that has been added to the license file email:

This link will take you to a new page (you do need proper permissions) we have added with an overview of the license file that was created that includes the applicable downloads that are available for the products in the file. 

This page is also accessible using a new button we’ve added to the License Files Details page if you need it:

Here is an overview of some of the updates we’ve made to My Esri in an effort to make things easier to use and find on the site.

Updates to the Additional Licensing Forms page

We’ve updated the Additional Licensing Forms page by rearranging some of the links to eliminate blank space and changing the order of things to make them easier to find.

New report of Portal and ArcGIS Pro license files

We’ve added a report of Portal and ArcGIS Pro license files to coincide with the files lists we have in the Manage

License Files link on the Licensing tab.

Fewer required fields in License Esri Products

We’ve changed the phone number, state, and postal codes fields in the End User Information step in License Esri Products to not be required fields.

Add tags to existing license files

Now that we’ve added the ability to tag license files (if you have the proper permissions) we got feedback that you’d like to add tags to files you had already created. So, we’ve added that ability in the Manage License Files Details pages.

There are a couple of changes that have been implemented to make managing your license files easier.

Manage License Files

On the Manage License Files page where there used to be a separate link to get you to your files for Portal and Pro, we’ve made the path to those files more prominent on the page. When you land on the page you will now see two cards with buttons that will take you to either your Enterprise and Desktop files or your Portal or Pro files:

Edit License Files

With the release of ArcGIS Enterprise 10.7 User Types we’ve added a feature where you can edit a license file you’ve created. This will allow you to update the quantity of User Types and Apps you have on a file without having to first cancel the file and wait for the quantities to become available again.

Note: At this point, the edit functionality is only available for files where 10.7 User Types and Apps have been allocated and have not already been cancelled.

To edit the file, go in to the ‘Details’:

And click on the ‘Edit Licensing File’ button:

You will then be brought to Step 2 in the original License Esri Products workflow where you can add and remove quantities to your allocation. Once you’ve completed the workflow you can generate the new file.

Note: Editing the file will cancel the original file and create a new one. So, in the Manage License Files list you will see the original file with a ‘Cancelled’ status along with the new file you created in the Edit Licensing File workflow.

For more information on the 10.7 licensing workflows for ArcGIS Enterprise 10.7 check out the video in this blog - Licensing ArcGIS Enterprise 10.7