Latest Contributions by ClintonBallandis1

Hi, When I attempt to validate our federated servers in Portal (Enterprise 10.5.1) I'm getting red exclamation marks indicating that it is failing. When I log into the Portal Admin and do a validate the status of Failure is returned on both Servers with the Following Message Error: java.lang.Exception: Server returned status code 500. If I go and inspect the Log files in the Portal Administrator I get the following Warning Validation failed for Hosting Server  Codes 207053 and  Warning validation for federated server failed 207051. These failures have only started happening recently. I can still access the server managers for both ArcGIS Servers via the Portal without any issues, however I can no longer publish from ArcGIS Pro or created hosted featurelayers from Portal. If I try and add a shapefile from my computer I'm getting ERROR Publish exception 'Exception: Internal Server Error'.  We have an externally signed SSL certificate on the Web Adaptor and ESRI Self Signed Certificate on the individual server components.  I'm wanting to get this sorted before upgrading our environment to 10.6.1. Any help would be appreciated Thanks Clinton ... View more

Hi all, We are running ArcGIS Server 10.3.1 and I'm trying to do a bit of admin to reduce the number of severe server warning that are being returned. The bulk of the warnings we are getting seem to relate to services that no longer exist. It seems to me that there may be application that are still trying to connect to the service ? For example: SEVERE 9003 Rest  Unable to process request. Service sap/FeatureServiceTEST/MapServer not found SEVERE 9003 Rest  Unable to process request. Service sap/Cycling/MapServer not found Is there a way to track down what apps are still trying to connect to a service even though that service no longer exists? Thanks, Clinton ... View more

Hi all, We have implemented an open data portal that allows user to get service URLs from the API menu. We want to promote the use of our map and imagery services through an open data environment. However in the ESRI security documentation for ArcGIS Enterprise 10.5 it is recommended that the server rest directories be disabled to stop scanners and attackers from getting a complete menu of what your product can do. Disabling the Rest services folder then stops the user being able to use the API links from the open data portal. I'm a little confused here as to what is best practice. We want users to access our data however want a secure environment. Any help would be appreciated. Thanks, Clinton ... View more

Hi, We are currently having  memory pressure issues with the SQL server box that hosts our enterprise geodatabases. The specs for the SQL Server Box are as follows: Intel Xeon  CPU E5-2660 v3 @ 2.60 GHz 2.59GHz (2 processors) Installed memory (RAM): 16 GB Running SQL 2014 SP1 and Windows Server 2012 R2 We have about 50 spatial databases with a total size of 200GB   We are getting the following errors in ArcMap: Error exporting data. Table schema changes after cursor declared [4200:[Microsoft][SQL Server Native Client 11][SQL Server] Could not complete cursor operation because the schema changed after the cursor was declared.] AppDomain unload. You may have encountered behavior described in Esri Technical Article 43036 and Microsoft Defect 3374271 [42000:[Microsoft][SQL Server Native Client 11.0][SQL Server]The app domain with specified version id (5870) was unloaded due to memory pressure and could not be found.] Below is a extract from the SQL Logs: From a quick google search it appears that we may need an increase in RAM ?  Can anyone let me know the amount of RAM that they are have installed on their SQL boxes. I'm trying to justify a RAM upgrade to at least 32gb ? If anyone else has encountered this issue and has another fix other than increasing the RAM please let me know. Thanks, Clinton  ... View more

Hi We have an external portal with two ArcGIS servers. We have a web adaptor box in the DMZ and the servers are on our local network. We are using HTTPs only on the portal and the servers. Their is a valid externally signed certificate on the Web Adaptor box. We are running ArcGIS 10.5 Enterprise. This set up was working well until last week when Infrastructure attempted to block our Admin URLs from the internet. The changes weren't successful and a roll back was applied. However we are no longer able to connect to our portal servers through Arc Catalog.  When we try to use our existing Arc Catalog connections we get the following error  And when I try and create a new connection in Arc Catalog I get            https://mywebsite.com/server/admin I have been running python scripts to validate that all the services on the servers are running and these scripts are now failing at the get token stage. Calling getToken Function HTTP Error 500: Internal Server Error I had a look at fiddler and it looks like the arc catalog can get to our website using port 443 then it tries to redirect to the server using port 6080 instead of port 6443?    tunnel to  mywebsite.com:443                                        0   tunnel to  mywebsite.com:6080                                      512 no - cach, must revalidate   tunnel to mywebsite.com:6080                                       -1    I am still able to generate a token using the the Web URL. I'm not a network expert  so I'm trying to figure out if this is likely to be a firewall issue / network problem or an ArcGIS issue. Any help would be appreicated. Thanks, Clinton ... View more

Hi all, We're currently upgrading to Windows Enterprise 10.5 and are having issues with the Image Server role. Setup I have created a server site that has two boxes. The first box has an ArcGIS server install along with an image server role that has been authorized. The second box only has an ArcGIS server install. The site is running through its own web adaptor. I've read some previous posts that indicate that Image Server role should actually be installed on a separate machine and site. https://community.esri.com/thread/199706-how-do-i-install-image-server-1051-on-the-same-machine-as-arcgis-server However, our local software vendors have come back to us stating that "Multiple server license roles can be applied to the same machine or site as the base ArcGIS Enterprise deployment, or  they can be deployed independently of the base deployment" From the response that our software vendors supplied I assume that my current set up should work?  however, we are experiencing the following problems Problems 1) When we try and publish an image service the following error is intermittently returned in ArcMap: 00147 The Image Extension is not licensed on the ArcGIS Server. However, when I check the ArcGIS Server software authorization for the site, the Licensed Roles are GIS Server Advanced , Image Server. 2) I can view some of the published image services using the Javascript api at our rest end point. However when I view the Server logs there are Severe warnings including "Image Server is not supported with the Current  license" 3) When we try and publish a map service containing raster mosaics we get Error 001487 "Failed to update the published service with the server-side data location". However all the data sources are registered with the server. 4) Some of our image services appear to publishing however return  "Error Service Started with errors" Summary I'm wondering if the issue is with the setup and whether or not I should have 2 sites. The first site running ArcGIS Server with an imagery server role. Then create a second site with just ArcGIS Server ? Any help would be appreciated. Thanks, Clinton       ... View more