Latest Contributions by ClintonBallandis1

Hi, I've recently upgraded from Enterprise 10.5 to 10.6.1. When I try and run the webgisdr the Portal backup is failing. The backup is failing because portal can’t export  an item Export of the Portal repository failed. C:\arcgisportal\content\items\e5516d3106674d528b62b01621bce864 It is interesting that the 10.5 webgisdr backup ran without any issues suggesting that the orphaned items didn't exist ?   If I search for the item e5516d3106674d528b62b01621bce864 in the contents folder on the Portal server no files are returned. However if I search in the Portal itself through I can find the item. If I click on the item to try an access the item details to delete it nothing is returned. I've tried going into the rest/sharing directory and into my content. I can see the items I want to list however when I select one to delete  and internal server error 500 is returned. I've also tried re indexing the portal. Any help would be appreciated. Thanks, Clinton ... View more

Hi, I can no longer validate my federated ArcGIS Servers in Portal 10.5. When I do this I get red exclamation marks. I'm trying to track down the cause of the issue and have started looking at the datastore. I can publish map services from Pro however  I don't seem to be able to publish hosted services. When I run the describe datastore utility the relational data store status is RecoveryFailed, while the tile cache datastore status is Started.  I'm assuming that the relational datastore status should also be started. Any ideas on how I restart / repair the datastore ?  Thanks, Clinton ... View more

Hi, I've just upgraded our enterprise from 10.5 to 10.6.1. When I go into the Server manager and try and view the service using ArcGIS Javascript API the window is blank. I can view the service ok through Portal. I found the following thread that suggest the service directory may be corrupt and have checked our configuration (refer to below).  REST - ArcGIS Javascript Preview not Working after upgrade to 10.4.1   In the developer console I'm getting the following error indicating that these files cant be loaded. Our IT department have removed internet access for the ArcGIS Server. So I'm assuming that the Server needs internet access to render the previews  via arcgis.com? Do I need to allow internet access and add a rule allow traffic to ESRI only *arcgis.com? Is there an option to use this offline?   Thanks, Clinton ... View more

Hi, I'm currently upgrading an enterprise 10.5 deployment to 10.6.1. I've successfully upgraded the portal to 10.6.1. I'm currently trying to complete the ArcGIS server upgrade. I've managed to install the 10.6.1 software and authorize the licence file however I can't access the server manager to complete the upgrade. When I try to access the server manager I’m first of all taken to http://localhost:6080/arcgis/manager before being redirected to https://localhost:6443/arcgis/manager  (as expected we have https only on ?) then to the portal admin directory with a 400 uri error. I found the following technical article https://support.esri.com/en/technical-article/000015445. Scenario 1 seems to address my problem. However I'm not sure what I need to do to include the ArcGIS Server on the portal white list. From the solution / work around in the article it looks like I only need to copy the Get App ?Info into the Update Info Section?  When I look at the Get App Info there is no reference to the ArcGIS Server so do I need to add this to the JSON ?  If so do I put https://localhost:6443 ? of do I need servername.internaldomain.com only or do I need to add the full path to the server manager (e.g. https://localhost:6443/arcgis/maanger  https://severname.internaldomain.com:6443/arcgis/manager ) Do I need to turn off https only so that I can access server manager on 6080 ? Any help would be appreciated. Thanks, Clinton  ... View more