Latest Contributions by BenGrod

Is the elevation of that area negative or below the surface elevation? ... View more

Jonathan, thanks for the tip. I did exactly what you suggested and was able to identify that Portal was searching for a thumbnail image that no longer existed. We installed Portal 10.3 then upgraded to 10.3.1 and in the upgrade process the call for the images had changed but the images had not. Must have been a slight glitch in the updgrade process. Anyhow Esri Support was able to provide the updated images and correct location to place them. Below are the three thumbnails that changed for us and needed to be updated. If anyone runs into this problem Esri Support is very good resource for the correct image type, names, and locations. Thumbnail Type and Name Changes imagery_labels.jpg (10.3) tempimagery_with_labels_ne_usa.png (10.3.1) terrain_labels.jpg (10.3) tempTerrain_with_labels_ne_usa.png (10.3.1) light_gray_canvas.jpg (10.3) templight_gray_canvas_with_labels__ne_usa.png (10.3.1) ... View more

Update. Esri Support help me to test the correct URL that Collector hits when searching for address. It actually hits "Find" as opposed to the "Geocode Address" or "Find Address Candidates" which are both accessible as Supported Operations links from the geocoding service. Below is a example URL with find tagged on to the end. This URL needs to be tested successfully from the desktop and from the mobile device web browser. https://servername/arcgis/rest/services/LocatorName/GeocodeServer/find I was able to test this URL for our geocoder on both the desktop and mobile device, however Collector was still returning No Results Found. As an additional test I logged out of Collector and logged in with my full user name (ben.grod@companydomain.com). The geocoding service then correctly returned results in Collector. Before I was logging in with just my user (ben.grod), we are still trying to determine if it was the user name or something else but in the mean time things are working. ... View more

Okay, I did some more testing. Not search I am doing exactly what you asked but I tested the rest endpoint "Find Address Candidates" from the iPhone and successfully used the locator via the browser (Safari). It located a feature called Batt 1. I also searched for addresses successfully. Interesting that the rest endpoint for "Geocode Addresses" returns "Unable to complete operation" but the "Find Address Candidates" works successfully. Screen shots below of the results. Results from Find Address Candidates (same result on iPhone as on desktop) Results from Geocode Addresses (same result on iPhone as on desktop) ... View more

Thanks Russ, hadn't done that yet, I'll check out your suggestion. Also, I'm on an iPhone 5, iOS 8.3, Collector 10.3.1 and Portal for ArcGIS 10.3.1 ... View more

Hey Russell, It is shared to everyone on the portal, both via the sharing properties on ArcServer Manager and the Portal interface. I have a ticket in with Esri Support and the first (email) question they had for me was is it a Composite Locator. I responded that yes it is a Composite Address Locator but they haven't replied back. Would this be the issue, does Collector not cooperate with Composite Address Locators? Thanks much for your help, as always ... View more

Thank you Daniel and Robert for you help! ... View more

I'm still working through the issue with Esri Support, in fact yesterday I had a long desktop sharing session. The analyst couldn't find a solution and is elevating the ticket. I may know more this afternoon, will certainly share results with this thread. ... View more

Will do! ... View more