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Thank you for reporting. We will investigate.
Cheers.
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11-13-2020
08:59 AM
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Hello, Sorry for any inconvenience, they may have hit the archive rule, I will take a look.
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11-13-2020
05:07 AM
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Thanks Joe for taking those investigative steps! Let us know if it happens again.
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11-12-2020
12:33 PM
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HI Joe, this might be related to having multiple accounts and cookie issues. We will investigate further.
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11-12-2020
12:19 PM
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Question
Can I create macros (boilerplate text) for use in a Private Message or post?
Answer
You can use macros to create a boilerplate text that you can paste into any message. You can create up to nine macros by default.
To set up a macro:
Sign in to the community.
Click My Settings and then click the Macros tab.
Type a name for the first macro in the Macro 1 Title box. Make the name short, but memorable. (You'll choose it by name from a menu later).
Type the text you want to be able to paste in the Macro 1 box. If your community supports HTML, you can use HTML tags in your macro.
Enter names and text for your other macros.
Click Save Changes.
Note: If you want to have special text at the bottom of the post, you can put that text in a signature instead of a macro.
To use a macro when you post:
Go to a Post page. The Macros menu is on the right side of the Post page toolbar. You can use a macro in any sort of post: a message, a reply, a comment, an idea, you name it.
Click in the Subject or Body area where you want to paste the macro text.
Open the Macros menus and choose the macro you want. The text of your macro appears wherever your cursor was.
To use a macro when you write a private message
You can use macros in private messages just as you can when composing a post elsewhere in the community. Once you have defined a macro in your profile, you can select it by clicking the Macros button on the message editor:
... View more
11-12-2020
10:46 AM
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Thanks Duncan, this is the right place! We will look at this and see if we can replicate and investigate
we are keeping track of known issues here as well: Known Issues and Future Enhancements
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11-12-2020
09:23 AM
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Hi Rickey, Thanks for your post. This is a planned enhancement.
You can view known issues and planned enhancements here: Known Issues and Future Enhancements
Cheers
... View more
11-12-2020
08:17 AM
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Hi Xander, I believe this is due to an idea that has been archived, so no longer visible. But I will defer to our Ideas experts on this one. @ThomasEdghill @KoryKramer
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11-12-2020
07:20 AM
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Thank you John, we really appreciate the feedback!
Cheers.
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11-12-2020
05:22 AM
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We hope you enjoy the new community look and find it easier to navigate and understand. But we understand change can be unsettling and it might take some time to adapt to the new environment.
This thread is a place to provide us initial feedback as you start finding your way around the community. So, tell us what you think in the comments.
Resources:
Known Issues & Future Enhancements
Where did it go?
Community Structure - November 2020
Also look for our community tips throughout the community:
Cheers,
The Community Team
@MichelleMathias
@Anonymous User
@Anonymous User
@ChrisCatania
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11-11-2020
08:06 PM
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Community Places and Groups are created by the Community team. Any community member can request a new place or group through the new community place/group request process (see links below). There are also some changes to existing places and groups that only the community team admins can make as well. To request a change to an existing place or group follow the link below.
To request a new place or user group please complete the new place & group request form.
To request a change to an existing place or group, please use this place or group change request form.
Things to know before you submit your request:
Places –Primary use cases are for Esri products, industries, services or programs, or Esri sponsored initiatives. Places will have at least two associated Place Managers for monitoring and oversight.
Groups – Primary use cases are to bring smaller groups of people together to collaborate on a specific goal, special interest or specific topic. Groups can be setup as open, closed or hidden. Groups will have a specified Group Owner(s) assigned. Groups require membership, specifically closed and hidden are member only.
Group Types:
Open: Visible, open to anyone in the Community.
Closed: Publicly searchable but requires a request or an invitation to join and view boards and posts.
Hidden: Invisible to the public and accessible by invite only.
Boards - Places and Groups consist of Interaction Style Boards (Board options: Question, Blog, Document, Videos, Event, Ideas).
Labels – are pre-defined and are applied at the Board level, they are useful for searching, filtering and subscribing at a more granular level.
Place and Group Structure is mostly flat. Groups will primarily be organized under: User Groups and all places will be organized under one of the Top-Level Communities:
Products
Industries
Developers
Worldwide
ArcGIS Topics
Services
Learning
Networks
Events
User Groups
Types of changes to a place or group that can be requested:
Change place name
Add or remove boards
Change board names
Add or change pre-defined labels
Add or update group welcome text
update group owners
Change group type (open, closed, hidden)
Other
Additional information:
Community Place Managers Guide
Community Group Owners Guide
... View more
11-09-2020
10:05 AM
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Place Managers Overview
A Place Manager is the person(s) who are responsible for oversight of a specific place within the community (like a product, developer or industry place). In the previous version of the Esri Community (GeoNet) this role was referred to as space admin or owner. In the new Community platform. The Place Manager role is slightly different, with a stronger emphasis on the content and less on the place overhead (layout/design).
Place Manager Role and Permissions
Staff and/or distributors can be assigned a Place Manager role (which is permission based). The place Manager’s main responsibility is to monitor the place and boards within it, including;
Assist with discussion as needed
Mark accepted solutions where needed
Assist with engagement
*Note: Place Managers are not expected to be the primary responder to questions, we recommend allowing 48 hours for peer to peer replies before Esri jumps into the conversation, unless of course Esri is the only one who could answer the question.
Place Manager permissions will allow you to: (actions found in the options menus)
Float Question topics for all users (pin to the top of a Question board's activity feed)
Block New replies
Edit Documents, Questions, Blogs, Events, and Ideas
Manage the Documents dashboard
Nominate and approve topics as documents
Approve any new documents created by regular active user
Also, by default all staff and distributors will have permissions to:
Publish Documents, Questions, Blogs, and Events
View edit history of posts, blogs, documents
Move posts
Create events across all places
Export search results to a CSV
Subscribe to RSS feeds
*Note: Staff and distributors will have this access across all open places in the community, so there is no longer a need to request access place by place. We trust that staff and distributors use these open permissions wisely and thoughtful when deciding where to post.
Place managers should also be aware of and follow the Community Employee & Distributor Guidelines
If you need to make a change to your place, i.e. place name or description, or would like to request a new place, please submit a request here.
How Places are structured
Mostly flat. All places will be organized under one of the Top-Level Communities:
Products (i.e. ArcGIS Pro, ArcGIS Survey123, ArcGIS Solutions…etc.)
Industries (i.e. Education, Transportation, Telecommunication etc..)
Developers (i.e. Python, ArcGIS API for JavaScript, ArcGIS Runtime SDKS etc..)
Worldwide (i.e. Esri India, ArcNesia, Czech GIS…etc…)
Services (Esri Training, My Esri, PS, etc…)
Cross-Platform (Open Data, Spatial Data Science, Imagery and Remote Sensing…etc.)
Networks (YPN, Women’s Geospatial Forum etc..)
Learning (Esri Press Books, Learn ArcGIS)
Events (Conferences: FedGIS, DevSummit, UC etc..)
What’s new for places
Place layout will be standardized & consistent throughout the community (no option to change page components/ design)
Similar UI/UX across all places will make it easier for users to find what they are looking for on any page
Searchability at a place or even board level
Less overhead for place managers, allowing more focus on the content
Better analytic reports for a place will be available by request to the Community team
ArcGIS Ideas will be decentralized – an ideas board will be created within the Place for all the current ArcGIS Ideas categories and current ideas will migrate accordingly to that Place’s Ideas board
Each place and board landing page will display activity feeds, leaderboards, search options, post options, subscribe options
Labels are pre-defined and are applied at the Board level, they allow for deeper filtering and subscriptions. To have new labels created, contact the Community Manager at [email protected]
Best practices for Place Managers and how to use the features
Be sure to subscribe to your place, reference this guide: How to set up subscriptions, notifications and email settings
Creating announcements for a place is a useful way to get your subscriber’s attention - Creating an Announcement Label
Pulling RSS feeds to link elsewhere like on Esri.com site: How to pull RSS feeds for places and groups
Look for replies that answer the question, How to mark a reply as accepted solution, note a post may have more than one accepted solution, as a place manager you can revoke a solution or provide commentary if one solution is better suited over another
If a post doesn’t belong in your place, move it to a different place
Search and apply filters, as a place owner you can also export search results to CSV
Not all users can create and publish a document in the community, staff, distributors and advanced users can without oversight, but a general user may create a post and submit it for approval. As a Place Manger you will have access to the Documents (Knowledge Base Article Dashboard) where you can view documents submitted for approval and you can determine whether to approve and publish them.
More how-to documents can be found in the Community Resources, Community Help Documents section.
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11-09-2020
09:45 AM
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About User Groups
User Groups deliver an enhanced experience for Community users to engage around a common theme or purpose. Each group has its own configurable set of discussion styles (question, blog, documents, and idea exchange) to organize content and communication.
You can imagine groups for everything from special interests within the community to focus groups and more. Groups can be visible and open to anyone in the Community, closed (requiring a request to join), or hidden (invisible to the public and accessible by invitation only).
Community Administrators can share group management with Community members by giving a user the Owner role, which enables the user to edit group details, manage membership requests and invitations, and assign and change group roles for members.
Users discover and browse groups on the User Group Landing Page.
Users can filter groups in the User Group Listing Page by:
Name
Membership status (Member, Nonmember, Owner)
Group type
Users can sort groups on the page by:
Creation date
Latest activity
Member count
Name
Post count
Group Owners can perform most group management actions directly in the Community interface. Here is a quick look at group configuration options. Note: The Boards section of the page appears to Community Administrators only (not visible to Group Owners). The ability to add group boards is controlled by the Community Administrators (Community Manager and Moderator).
Member Management
Member management is performed in the Members Page. An Owner can see a list of current members, edit a member's role, remove members from the group, view pending invitations, and accept and deny requests to join.
To view the member Management page, Click the Options menu and then Member Management:
There are four member roles in a group: Owner, Curator, Inviter, and Member.
To edit a member’s role, in the about member page- click edit role and select the roles to be applied.
An Owner can:
Modify group hub settings
Invite users
Approve or deny requests to join
Assign and change member roles
Manage all content and float posts*
Perform all Member actions
A Curator can:
Manage all content and float posts*
Invite members
Perform all Member actions
An Inviter can:
Invite users
Perform all Member actions
A Member can:
Create content
Includes: Questions, Blogs, Documents
Reply to content
Edit their own content
Delete their own content
Tag content
Label content
*Manage Content and Float Posts includes:
Edit Post (in edit mode, a curator can update the labels and tags associated with the post)
Mark accepted solutions on any post
View Edit History for all posts
Delete post and replies
Block new replies
Float topic for all users (pin a post to the top of the board page)
Requirements
Requirements for receiving invitations and approval notifications include having private messages enabled (these are enabled by default for all active users, but a member can manually override this feature).
The community member receiving the invitation and receiving the approval notification must explicitly opt-in to receive private messages in My Settings > Preferences > Private Messenger and the user must have a verified email address.
*note: as of June 9, 2022 you can also invite directly via email, bypassing the need for Private Messages to be turned on or for the member to have an existing community account. You can find the steps here: Group Hub Email Invites
Group membership types
Every group has a membership type that controls access to the group. A group can be:
Open
Closed
Hidden
Open groups
All community users can browse and kudo all content, reply to posts, and comment on posts
Group members can create new content as well as browse, reply, and comment
The ability to see and join a group is governed by the access allowed to the container node. For example, an open group placed in a category with the See categories permission set to Deny cannot be joined by a user unless the user is assigned a role with See categories set to Grant.
Ways to join:
Join group button on the Group Page
By invitation from a group Owner, Inviter, or an Administrator
Closed groups
As with open groups, a closed group is visible only to users with access to the category in the group lives. Group visibility is governed by the access set on the container node.
Non-members do not have read or reply permissions for closed groups
Content in closed groups appears in search results to group members only.
Non-members who try to access a closed group are directed to a page explaining that the group is closed and that the user must request access. The request to join is sent to group Owners via email.
Members can create new content as well as browse and reply to existing content
Ways to join:
Send a request to join button on the Group Page
By invitation from a group Owner, Curator, Inviter, or an Administrator
Hidden groups
Community users access Hidden groups either by invitation (by group Owner, Inviter, or Administrator, or by being added to the group directly in Community Admin.
Hidden groups are hidden from non-members in the Community UI and cannot be searched.
Non-members attempting to access the URL to a hidden group’s Group Page or child nodes are directed to an error page.
Search and groups
Other important group capabilities include fully functional search within the hub and group subscriptions.
All users can see content in open groups in the community and board-level searches. Open group content is accessible to all. Content in closed groups is accessible only to group members.
Hidden group content is searchable and accessible only by group members. Any relevant results in the community-wide search bar will also surface content inside of groups to users who have permission to access it.
Open and closed group nodes and child nodes appear in Places search results to group members and non-members
Hidden group nodes appear in Places search results to group members only.
This image shows community-wide search results displayed to a member of a closed group. Notice that the results include the group, two child nodes, and one post.
This image shows results for the same search by a non-member. Notice that content is not included because the user does not have permission to access it. If the user goes to the group or child nodes from the search results, the user sees a version of the Group Page that explains that the group is closed and the user must request to join.
Joining a Group
For open groups, a user can request to join a group using the button at the top of the group page. By joining a group, you are automatically subscribed to that group.
For closed groups, the user will request access to join a group through a request, which will be sent via private message to the group owner. Once approved the member will receive a private message indicating their change in status.
Group Welcome Message
Group owners can request to have a welcome message added to the top of the group page, above the Group Activity section. Only the community administrators can add this component to a group. A group owner can make a request to the community manager at [email protected] with the wording to be added.
Requesting a new group
Are you interested in setting up a new user group? If so please complete and submit a New Group Request form. The request will be reviewed by the community team. They will contact the requestor with a follow-up meeting to review the request and then create the group and turn it over to the requestor/new group owner.
New Place-Group Request Form.
Requesting a change to an existing group
Do you need to make a change to a group you currently own? If so please complete and submit a Change Request form. The request will be reviewed by the community team. They will contact the requestor with a follow-up and next steps.
Change request for an existing place or group.
Questions or additional information can be posted in Community Feedback or emailed to [email protected]
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11-09-2020
09:37 AM
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1
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CEO and Founder, Jack Dangermond offers a warm welcome to the Esri Community (previously known as GeoNet) and shares his vision of how important community, collaboration, and the basis of Community is to the advancement of the GIS field.
Sign In to Create Your Free Account
Create your Esri Community account by signing in with your ArcGIS account. Join our mailing list when you create your profile to receive tips and helpful information.
Next: Learn How to Get Started with Esri Community
... View more
11-07-2020
08:17 AM
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9
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About Esri Community Roles and Permissions
Community permissions are attached to Roles in the community. Each role has a distinctive set of permission that apply across the community (they are not applied at the place/ board level). Roles are tied to Ranks, this is what is visible in the community on a member’s profile, their rank level. The Register User and Esri role are default roles that are auto assigned upon account creation or as part of the initial migration. All other roles are either manually assigned, or in the case of Active User graduated to base on a community action.
Our Community Roles:
New Member
Registered User
Active User
BlogAuthor
MVP, MVP Alum, MVP Emeritus
Esri, Esri Alum
Place Manager
Ideas Manager
Community Moderator
Deactivated User
New Member
New Member role is granted to a user when they first sign-in/register to the community. re new community members, this is the default role assigned at entry to community until a user makes their first post.
Submit new post
Post Ideas
Comment on Blogs, Docs, Ideas, Events
Use @ mentions
Give kudos
Add tags and labels to own post
Use Subscriptions
Use Bookmarks
Choose an avatar from available options
View badges
*Rank titles for New Member – New Member
Registered User
Registered Users are new community members, that have returned for a second sign-in, they are automatically move from New Member role into this role when they sign-in (at least 24 hours after initial registration) for a second time and view at least one page.
These users have permission to do the following:
Submit new post
Edit own post
Post Ideas
Comment on Blogs, Docs, Ideas
Choose an avatar from available options
Use Subscriptions
Use Bookmarks
Use @ mentions
Give kudos
Add tags, labels to own post
View badges
Upload attachments to posts
Upload images
add uploaded images to posts
Use an uploaded avatar image
Report Abuse/ inappropriate content
*bold items are additional permissions above the New Member role
*Rank titles for Registered User – Observer thru Avid Explorer
Active User
Active Users are community members who have created their first post, which graduates them from Registered User to Active User. Active users have permission to do all the tasks for Registered User role PLUS:
Use private messenger
Upload videos
Add signature to profile
Use simple HTML in posts
Start a new draft document, that requires approval for publishing
*Rank titles for Active User – New Contributor thru Esteemed Contributor
BlogAuthor
Blog Authors are members who have permission to blog. They have permission to do all the tasks for Active User role PLUS:
Post a new blog
Manager comments on own blog
MVP
MVPs (Most Valuable Participants) are elite community members or super users. They have permission to do all the tasks for Active User role PLUS:
View edit history of a post
Delete own posts, docs and blogs
Allowed to use advanced HTML in posts
Move posts
Accept or retract solutions
Post a new blog
Manager comments on own blog
Create, edit and publish documents
Create and edit events
Bypass automatic spam rejection
Ability to moderate and move Ideas, documents and questions to spam bin
Use multi-user message option (for private messages)
Export Search results to CSV
Ability to share posts across multiple Boards by using the Share Tool feature
*Rank titles for MVP – MVP Regular Contributor thru MVP Esteemed Contributor
MVP Emeritus has same permissions as a regulars MVP role
MVP Alum has all the same permission as MVP except: Move posts, edit and publish documents, and export search results articles
Esri
Esri role is for Esri Inc staff and Esri global distributor staff community members. They have permission to do all the tasks for Active User role PLUS:
View edit history of a post
Delete own posts, docs and blogs
Allowed to use advanced HTML in posts
Accept or retract solutions
Post a new blog
Move posts
Manager comments on own blog
Create, edit and publish documents
Nominate posts to be converted to document
Use multi-user message option (for private messages)
Export Search results to CSV
Do have permissions to view and post Ideas in ArcGIS Internal Ideas
*Rank titles for Esri – Esri Regular Contributor thru Esri Esteemed Contributor
Esri Alum
This new role is designed for former Esri team members whose accounts and post history live on in Esri Community, but are no longer active. This role will additionally feature a reduced set of permissions that include preventing Direct Messages from being sent to them (the accounts are not monitored) and removal from Top Contributor leaderboards. Role added September 2024.
Place Manager
Place Manager role is assigned to community members who oversee a specific place in the community, generally an Esri Staff or Distributor. They have permission to do all the tasks for Esri role PLUS:
Float /pin posts for all users (at board level)
Mark topic/posts read only
Post read-only topics
Approve draft blogs
Approve draft documents
Feature/ stop featuring documents
Do not have permission to post new ideas
*Rank titles for Place Manager – Esri Regular Contributor thru Esri Esteemed Contributor
Ideas Manager
Ideas Manager role is assigned to Esri Staff community members who oversee an Ideas Exchange or a specific Label within an Ideas Exchange in the community. They have permission to do all the tasks for Esri role PLUS:
Move posts
Float /pin posts for all users (at board level)
Manage Ideas/ Comments
Approve, reject, recall Ideas comments
Change the status of ideas
Do not have permission to post new ideas
*Rank titles for Ideas Manager – Esri Regular Contributor thru Esri Esteemed Contributor
Deactivated User
The Deactivated User role is applied to any accounts that have been de-activated (banned) for various reasons, one reason is due to spam or abuse. Accounts with this role have no permissions or access.
Varying levels of admin permission are provided to (these roles are reserved for Community Team members and designated Esri staff):
Community Team
Community Manager (full admin permissions)
... View more
10-30-2020
10:04 AM
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| Title | Kudos | Posted |
|---|---|---|
| 2 | 01-29-2026 12:33 PM | |
| 1 | 03-12-2018 01:52 PM | |
| 1 | 03-12-2018 12:31 PM | |
| 1 | 03-12-2018 12:34 PM | |
| 7 | 01-06-2021 11:00 AM |
| Online Status |
Online
|
| Date Last Visited |
4 hours ago
|