User Groups deliver an enhanced experience for Community users to engage around a common theme or purpose. Each group has its own configurable set of discussion styles (question, blog, documents and idea exchange) to organize content and communication.
You can imagine groups for everything from special interests within the community to focus groups and more. Groups can be visible and open to anyone in the Community, closed (requiring a request to join), or hidden (invisible to the public and accessible by invitation only).
Community Administrators can share group management with Community members by giving a user the Owner role, which enables the user to edit group details, manage membership requests and invitations, and assign and change group roles for members.
Users discover and browse groups on the User Group Landing Page.
Users can filter groups in the User Group Listing Page by:
Users can sort groups in the page by:
Group Owners can perform most group management actions directly in the Community interface. Here is a quick look at group configuration options.
Note: The Boards section of the page appears to Community Administrators only (not visible to Group Owners). The ability to add group boards is controlled by the Community Administrators (Community Manager and Moderator).
Member management is performed in the Members Page. An Owner can see a list of current members, edit a member's role, remove members from the group, view pending invitations, and accept and deny requests to join.
To view the member Management page, Click the Options menu and then Member Management:
There are four member roles in a group: Owner, Curator, Inviter, and Member.
To edit a member’s role, in the about member page- click edit role and select the roles to be applied.
An Owner can:
A Curator can:
An Inviter can:
A Member can:
*Manage Content and Float Posts includes:
Requirements for receiving invitations and approval notifications include having private messages enabled (these are enabled by default for all active users, but a member can manually override this feature).
The community member receiving the invitation and receiving the approval notification must explicitly opt-in to receive private messages in My Settings > Preferences > Private Messenger and the user must have a verified email address.
Every group has a membership type that controls access to the group. A group can be:
This image shows community-wide search results displayed to a member of a closed group. Notice that the results include the group, two child nodes, and one post.
This image shows results for the same search by a non-member. Notice that content is not included because the user does not have permission to access it. If the user goes to the group or child nodes from the search results, the user sees a version of the Group Page that explains that the group is closed and the user must request to join.
For open groups a user can request to join a group using the button at the top of the group page. By joining a group, you are automatically subscribed to that group.
For closed groups the user will request access to join a group through a request, which will be sent via private message to the group owner. Once approved the member will receive a private message indicating their change in status.
Group owners can request to have a welcome message added to the top of the group page, above the Group Activity section. Only the community administrators can add this component to a group. A group owner can make a request to the community manager at firstname.lastname@example.org with the wording to be added.
Are you interested in setting up a new user group? If so please complete and submit a New Group Request form. The request will be reviewed by the community team. They will contact the requestor with a follow-up meeting to review the request and then create the group and turn it over to the requestor/new group owner.
DO you need to make a change to a group you currently own? If so please complete and submit a Change Request form. The request will be reviewed by the community team. They will contact the requestor with a follow-up and next steps.