Latest Contributions by ChristinaHoddinott1

I set up an Indoors database in Pro with my floor plans. The floor filter works well most of the time in Pro (it seems to show the First Floor all the time regardless of which floor I select and I cannot for the life of me figure out why). I published everything to AGOL, but when I open FieldMaps the floor picker still does not show up. I've read through all the documentation and it seems that as long as I have everything set up correctly in Pro it should work, but it's not. What am I missing? ... View more

Hey! I just got the Indoors extension and I am trying to create a floor aware map to be published on AGOL. When I go to Map >> Properties >> Indoor Layers I am unable to select anything for Facilities and Floors... the drop-down has no options. I believe I have the appropriate layers in the map with the correct schema. Anyone know why this would be and how to fix it?   Second question, I have multiple layers for my room level data, one for each floor. It was necessary to do this when they took the floor picker away from FieldMaps so we could filter the rooms by floor (and it worked just fine with the floor picker before they took that away). Now I have the Indoors license and want the floor picker back. Is it a problem that I have these multiple layers? Pic below to show what I mean... ... View more

I'm trying to use the Share Package tool in Pro to upload and .tpk to AGOL. Yet every time it fails after just a few minutes and I get this error, even though I definitely did no such thing.   I went through the process of creating a tile cache (using a custom tiling scheme), exporting the tile cahce to a tile package, and now this. It's always worked before. The .tpk is 13.2 GB if that matters. I've tried using the same tool in ArcMap and the same thing happens. Any ideas? ... View more

Hello! We are considering employing the single sign-on feature for our organization in ArcGIS Online. I have a few questions about it... -is it still possible to manually create new users in the same way we do now? -what happens to all the current users? -many of our usernames already use the person's active directory username followed by _Berea... from what I've read this is the same naming structure that will be used with single sign-on. What does that mean for all the users we currently have? -will I have to manually "redo" everything, like transferring ownership and adding people to groups, etc? -is there anything I need to be aware of that I'm not thinking of? ... View more

I'm trying to overwrite an existing AGOL service from ArcMap 10.7 and repeatedly when I try I get the pop-up that Packaging Failed. When I go to results window the error code is the dreaded 9999999 and then is says "Failed to execute (StageService)". I've tried it in Pro too and the same thing happens. I've checked my data links, repaired geometry, I've even tried creating a whole new FGDB and copying the features over (using the Append tool). When I do that, it will publish, but then I get an error on AGOL that the features cannot draw completely.  I'm at a loss as to what to do and I really do NOT want to recreate this whole database from scratch with all it's attachments. This is our water utilities data so we really need to get back up and running.  Anyone have any idea as to what could be going on and what I could do about it? I've attached the draft SD file... I can't create an SD file from the draft because I get errors there too.  ... View more