Latest Contributions by ShellyGill2

1. If I understand things correctly, with AG Explorer online I can import files from my desktop but with AG Online, it looks like I need other online sources? Or am I missing something? In the ArcGIS Online map viewer, use Add, then Add Layer from File to import Shapefiles, GPX and CSV files. I''m not actually sure if you can use this to import local KML files too. But to add files that are located on a web server, like CSV or KML, then choose Add, then Add Layer from Web (same dialog box as you use to add map services or WMS). 2. Is there any way to import symbology from AG desktop? With AG explorer desktop, we import .lpk which contains the symbology as well as the geometry. With all the online apps, it looks like only the geometry is imported. Having to resymbolize the color coding when we import is a little annoying. Granted, once we get things figured out, it shouldn't be too much of a problem - until we update the .shp file in AG desktop. Not with directly imported files - there's no support for .lpk currently. (Feature and map services of course support the symbology of the service that was defined in desktop originally). 3. Printing a map. It looks like it defaults to landscape, even when I have my printer set for portrait - and it only uses a fraction of the paper. Am I missing a setting?  AG Explorer online looks like it prints the trails with their color coding. AG online looks like it drops all the colors and makes them white - either that or when I was playing with something, something got messed up. I'll try that again later. (I've only looked at the previews, not actually printing them.) I'm afraid the printing support in Explorer Online is pretty limited, mainly due to limitations of the Silverlight runtime we're using. It's possible that this might improve in future, but if detailed prints with control over the layout are a requirement, then I think Explorer Online is not a good option currently. I've not used the map viewer print functionality before but looking at a preview right now, I dont see any messed up colors, although my imported shapefile is not actually displayed. In the ArcGIS Online help, there is a comment: http://help.arcgis.com/en/arcgisonline/help/index.html#//010q00000007000000 Layers that are not accessible externally, time-aware layers, and KML ground overlays and network links without refresh properties do not appear on a printed map. If you print a map using your browser print button, many other layers and logos may be missing as well. Use the Print button on the ArcGIS.com map viewer for the most complete and well-formatted maps. ... View more

I dont really think this is a simple or newbie question, as figuring out what options to use in which circumstances can be tricky. Of course like you mention, you can always combine more than one approach. My own opinion would be that for your case of distributing the simplest possible experience to non-techies and the public, then using either the embedded map or opening the map in the ArcGIS Online map viewer (http://www.arcgis.com/home/webmap/viewer.html) is a good way to go, because you dont need to be concerned with the user requiring Silverlight (see the list at the Microsoft page http://www.microsoft.com/getsilverlight/get-started/install/default.aspx - click on 'System Requirements'). Within that, you can choose between the two options depending on a number of factors. For example, if you actually have a website that you can embed the map in, and/or you want to include other information around the map frame itself, maybe you want users to remain within your own website, or even you have a single view of the map (one set of layers) that you want users to view), then embedding a webmap inside your site might be ideal. You can make it whatever size you want by simply adjusting the HTML snippet provided (see the iFrame Width and Height attributes - making it larger may mean that a single click on the map is finding less featues and therefore showing less popups), and you can remove the link to the ArcGIS Online map if you want. However, if you're not happy with the user experience (like the popup windows thing you described) within the embedded map, you want to allow users to explore the data a little by turning different layers on and off or changing opacity etc, or even finding their own data to add on top of your map, then maybe you'd be better off providing links to the ArcGIS Online map viewer. It's also worth noting that if the trails are imported (e.g. a shapefile or GPX) or come from a feature service, you can avoid showing pop-ups for your trails, even if someone clicked directly on them, by turning them off (in the ArcGIS Online map viewer, click the layer in the map viewer Contents list and then click Remove Popup). Directing your users to ArcGIS Explorer Online might be more suitable if you expect users to be more than single-time users (so it's worth their while installing Silverlight if they dont already have it, and also it's worth their while learning a little about the application - its designed to be simple to use for non-GIS users, but it does have a little more functionality and therefore a little more complexity than the ArcGIS Online map viewer). Explorer Online for example might be more used within an organization where you know that everyone has Silverlight installed because it's corporate policy. I would expect Explorer Online to be more suitable for users who are likely to make more than one or two changes to a map, like adding or removing their own layers, playing a lot with symbology etc - you can do these same things in the map viewer application, but when making more than a few changes, I prefer to work in Explorer Online - however, I'll declare my biased here because I do work on Explorer Online! One other big reason to direct users to open in Explorer Online would be if you want to use Queries or Dashboards, as both of these are not supported in the ArcGIS Online map viewer currently. Hope this gives you some things to think about when you're deciding which way to go. ... View more

Yes, it works when Fiddler is running and doesn't when it's not. This would suggest to me it could possibly be a proxy issue, because Fiddler acts as a proxy when running. Do you have a proxy in place at your office? Can you post the full resuest details for the request where your popup image is being retrieved? I'm not sure if we'll be able to glean much from this, because obviously there's no failures when Fiddler is running, but you never know... ... View more

Hi James - I've not heard of anything like this before. It might be worth sharing the map so we can try and reproduce the failure. However, if it's working on some machines and failing on others, I would try using the HTTP debugging tool Fiddler on the failing machines to find out what's happening. ... View more

I have added you as a group member. Thanks for the help. Thanks for that - same problem as above, so again I have removed a geometry which had been created incorrectly (it was an 'Existing Bike Trail' feature number 117), and made a copy of this map - I saved it back to the same group, as <original name> - Copy. Let me know when you have saved back your own copy of this map and I'll delete it. ... View more

I just experienced the same problem with a document created by a member of our group. The document is shared with a group, but not public. The document number is b1a6c9dc54304050bd5967a8537a3cc6. Sure, if you send me an invite to your group, I will try and fix it - my username is sgill. (I cannot access any maps unless they're shared publically, or shared with a group of which I'm a member). ... View more

Could you please also fix our GIS document the document ID = 83cde3432ab04e27919695ad16769ffc I have removed a geometry which had been created incorrectly, and made a copy of this map: http://explorer.arcgis.com/?open=788fbed57c0c451bb83a7eed0be441c8&extent=459202.421000875,6803679.80511738,498338.179482887,6821530.12755981 Let me know when you have saved back your own copy of this map and I'll delete it. (The problem was caused by a bug, not anything you did incorrectly. We have a fix for this bug which will be in the next release of ArcGIS Online, so hopefully you wont encounter this problem again). ... View more

The obvious things would be scale ranges and sublayer visibility, but because you said you can see the layers if added directly as feature layers, and also in the Legend, I think it's unlikely to be either of these. (However, worth checking the in the Layer Details to see if all of these sublayers are actually turned on  - go to the Layer Details like before, and then you should see the sublayers all listed in this panel - are there any checkboxes that are unchecked? The sublayer visibility should be respecting what's in the rest endpoint - e.g. same as the 'Default Visibility' attribute on the sublayer on the rest endpoint.) I guess one other thing is to make sure the layers have finished downloading - has the status bar at the bottom of the map definately completed? Is your server public? If so, I could take a look directly and try to reproduce what you're seeing. ... View more

Can you try going to the root of the server e.g. <server>/arcgis/rest/services, and then navigate down to the map service you want, and try adding it that way? ... View more

I'm afraid there's no current way to show dashboards outside of Explorer Online. When you embed a map into a website, the map is shown using a JavaScript map - I'd recommend posting on the ArcGIS API for JavaScript or ArcGIS Online forums asking about this sort of functionality, or alternatively, go to ArcGIS Ideas and make a request there. ... View more

I think you can achieve what you want if you use the Import as URL option in the CSV import dialog: http://help.arcgis.com/en/arcgisexplorer/help/#/Import_CSV_data/01560000004t000000/ When you import your CSV, reference this as a URL, for example on your web server, or alternatively in a service like Google Fusion Tables, which has an API for referercing a table as a CSV file. Whenever your map is opened, the CSV will be read and the data re-imported each time, so if you update the source data with your new URL for the hyperlink, this should mean everyone gets the latest data when they open the map. ... View more

If you're opening web maps, then as far as I know, you do not see the Explorer Online option if the browser does not have the Silverlight plugin installed. If you send your co-workers a specific Explorer Online link to a map, then if they do not have Silverlight installed, they should see a page which allows them to install it. Click the Share button within your map, then use either of the Copy buttons to copy a link to directly open the map or presentation in Explorer Online, for example: http://explorer.arcgis.com/?open=153c17de00914039bb28f6f6efe6d322 ... View more

I'm afraid there is no support for multiple photos to be shown in pop-ups for Map Notes layers. If you have a layer from a feature or map service however, you can configure pop-ups to have multiple images or charts; these are shown one at a time, with arrows to move between the different images: http://help.arcgis.com/en/arcgisexplorer/help/#/Add_media_to_a_pop_up_window/015600000028000000/ ... View more

219 waypoints, 9 columns, UTM co-ords in separate columns Explorer Online supports importing coordinates in degrees of latitude and longitude using a geographic coordinate system - I'm afraid it does not support using different types of coordinate systems, such as UTM. ... View more