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- About JohnathanHasthorpe
JohnathanHastho
Esri Regular Contributor
since
01-03-2017
Online
1160
Posts created
118
Kudos given
193
Solutions
546
Kudos received
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My Ideas
(0 Idea Submissions)Latest Contributions by JohnathanHasthorpe
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Hi - were you able to share the project with QCCreator? I have not seen an invite to the group. This sounds like an issue with the project JSON, I'd like to take a look. Thanks John
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06-28-2023
04:44 PM
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Could you send the Data recovery file to [email protected] We'll take a look at it.
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06-28-2023
04:42 PM
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For some reason the app is not writing the user input value to the feature. - Did the device crash, was the project closed, or, was the line ended by the user using the project button? - Was this a project or button user input? - What QuickCaptue app version and operating system are you using? - Could you share the project and target layer with the QCCreator user (via a group). We can see if we can repro. Thanks John
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06-22-2023
08:47 PM
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Although the preview does not rotate while you are taking a photo, you should see the captured photo rotated once it has been taken. If not, you should check whether Portrait Orientation: Lock is enabled for the phone. If it is, you need to disable it.
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06-12-2023
07:55 PM
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Hi Zac, if the user is able to submit features it is unlikely to be a permissions error. It sounds like they may have an older version of the project, that does not include the new target fields or device variables. There is a setting in the designer that enforces the automatic update of projects. You will need to sign in as an ArcGIS user that is an administrator and you will see organization settings: Once the user closes the project, it should automatically update. However, as the user is outside of your organization this setting will not work for them. Unfortunately, there is no way to automatically force project updates if the user is in another organization. Thanks John
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06-08-2023
10:00 PM
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@PeterORegan Firefox will play the file in the browser. However, other browsers (such as Chrome) will result in the file being downloaded as you described. This is a limitation of the .MOV format used on iOS devices.
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05-30-2023
11:33 PM
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Hi @BronwenHughes - This is currently not possible in the app. Can you please raise this as an enhencement through QuickCapture Ideas? Thanks John John
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05-24-2023
10:54 PM
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@Dan_Brumm - Please email [email protected] - it would be great to get on a call to troubleshoot this issue.
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05-18-2023
07:17 PM
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Hi @jabrams - This behaviour results from the fact that the 'confirm location' option results in certain variables being cleared, even if the user does not manually update the location. I'll link this post to the issue we have open for it. I hope this helps. Thanks John
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05-11-2023
08:36 PM
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@jabrams I tested on an iPhone XR 16.3.1 and could not reproduce the issue. Could you share the project and layer with a group and invite the user: QCCreator to it? I'll check if this is a project related issue.
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05-07-2023
11:08 PM
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It sounds like the project is pointing to a field that has been deleted from the feature service. The safest thing to do is to add the 'SourceType' field back to the feature service and then try to re-submit the records from the mobile app. Adding new fields to the feature service will not cause any issues when submitting records from QuickCapture. Please let me know how you get on. Please email [email protected] if you need to get on a call to discuss.
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05-07-2023
10:17 PM
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Please email quickcapture.esri.com to arrange a call to troubleshoot this.
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05-04-2023
11:32 PM
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Please email quickcapture.esri.com to arrange a call to troubleshoot this.
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05-04-2023
11:32 PM
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Hi @DavidMurray_ODWC Apple made changes to the way voice commands work from iOS 16 onwards. To continue to support voice comands in future versions of QuickCapture, we had to make some updates that were not backward compatible with iOS 14 and iOS 15. In order to get the best user experience, users will need to use iOS 16 and above. Thanks John
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05-04-2023
11:28 PM
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@mcbouchard please email [email protected] and we can arrange a call to discuss your requirements.
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05-04-2023
11:17 PM
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My kudoed posts
| Title | Kudos | Posted |
|---|---|---|
| 3 | Sunday | |
| 1 | 06-24-2026 08:51 PM | |
| 1 | 04-15-2026 08:34 PM | |
| 1 | 04-15-2026 09:29 PM | |
| 1 | 01-19-2026 07:51 PM |
Activity Feed
- Got a Kudo for What's Next for QuickCapture? Help Shape the Next Generation Experience in Survey123 Mobile. an hour ago
- Got a Kudo for What's Next for QuickCapture? Help Shape the Next Generation Experience in Survey123 Mobile. yesterday
- Got a Kudo for What's Next for QuickCapture? Help Shape the Next Generation Experience in Survey123 Mobile. yesterday
- Posted What's Next for QuickCapture? Help Shape the Next Generation Experience in Survey123 Mobile on ArcGIS QuickCapture Blog. Sunday
- Got a Kudo for Sharing QuickCapture Projects Publicly. Tuesday
- Posted Re: Migrating from Oriented Imagery Classic to Oriented Imagery in ArcGIS QuickCapture on ArcGIS QuickCapture Blog. 3 weeks ago
- Got a Kudo for Re: Is there anyway to use an alternate camera app in Survey123?s. a month ago
- Posted Re: (Implemented) QuickCapture forms to populate attribute data - Status changed to: Implemented on ArcGIS QuickCapture Ideas. 06-25-2026 06:56 PM
- Posted Re: Button to Duplicate group - Status changed to: Implemented on ArcGIS QuickCapture Ideas. 06-25-2026 06:51 PM
- Posted Re: Quickcapture - Adding & refining observation point before notes - Status changed to: Under Consideration on ArcGIS QuickCapture Ideas. 06-25-2026 05:38 PM
- Got a Kudo for Re: Can I Avoid Multi-Screen Forms and Use a Single View?. 06-25-2026 12:49 AM
- Posted Re: Wildlife observations missing data- can I access metadata somehow? on ArcGIS QuickCapture Questions. 06-24-2026 08:59 PM
- Posted Re: Can I Avoid Multi-Screen Forms and Use a Single View? on ArcGIS QuickCapture Questions. 06-24-2026 08:51 PM
- Got a Kudo for Updating field types in existing Survey123 Surveys. 06-24-2026 03:32 PM
- Got a Kudo for Re: Time filter messes with map on the app. 05-12-2026 02:02 AM
- Posted Re: QuickCapture loading everything BUT the Attachment when Offline on ArcGIS QuickCapture Questions. 05-05-2026 04:58 AM
- Got a Kudo for Re: Quick Capture - records not being sent automatically when online but includes arcade expression. 04-21-2026 12:49 PM
- Posted Re: Quick Capture - records not being sent automatically when online but includes arcade expression on ArcGIS QuickCapture Questions. 04-15-2026 09:29 PM
- Posted Re: Time filter messes with map on the app on ArcGIS QuickCapture Questions. 04-15-2026 08:34 PM
- Posted Re: Start time Device Variable Not Working Properly on ArcGIS QuickCapture Questions. 04-15-2026 08:30 PM
Contact Me
| Online Status |
Online
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| Date Last Visited |
yesterday
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