Latest Contributions by LanceCole

‎01-12-2024

All, After working with ESRI support the past week, we were able to confirm this is a bug in ArcGIS Pro with not only SQL but other Enterprise Databases as well - BUG-000164308. The issue was present before version 3.2 and caused "flashing" of the ArcGIS Pro Desktop when using the shape.stlength() field in the labeling - SQL Where clause. In version 3.2 Drawing Alert messages were added allowing us to be able to narrow in on the source of the problem. Thanks, @JoshuaBixby for your time and for digging in to confirm the issue.

‎12-31-2023

@JoshuaBixby, Thanks for the reply and for confirming you are experiencing the same on a clean install. I have a ticket in with ESRI, but with the holiday weekend, it will be mid-week for a reply. In the interim, we have modified the layers where we are using labeling based on the shape.STLength() field. I am not sure if it became an issue with Pro 3.2, upgrading to 11.2 on our enterprise deployment or the database update from 10.8 to 11.2. Did not see anything on initial testing and for some reason the issue does not occur on our published feature and map services to the same database just a direct SDE connection. Happy New Year!

‎12-29-2023

About three weeks ago, we updated to ArcGIS Enterprise 11.2. Last weekend, we updated our enterprise database from 10.8 to 11.2. In ArcGIS Pro 3.2, we are noting issues with all feature classes that utilize a SQL Where clause for labeling based upon the field Shape.STLength(). When labeling is on, hundreds of drawing alerts are produced for any of these features. The message states that an "Error parsing the WHERE clause. One or more fields could not be found." This has worked without issue since moving to ArcGIS Pro some time ago. I created a straightforward linear feature on our enterprise database and drew a handful of lines. Once I set a SQL Where clause to use the Shape.STLength() field drawing alerts began to appear. We typically use this field to label features differently based upon the length. Any ideas? The data is accessed directly to the database using an SDE connection string and the systems are using Microsoft ODBC Driver v18.3.1.1.

‎12-29-2023

@jschuckert, After working with ESRI support on this issue throughout the week, it has been determined this is a BUG-000164046 when working with map services. There are a few workarounds: Utilize Map Viewer Classic to configure pop-ups. Add the individual feature layers of the map service to Map Viewer <serviceURL>/MapServer/0 rather than <serviceURL>/MapServer. Publish as a hosted feature layer and manage layer properties in Map Viewer. If the pop-ups have not been enabled in the map service, they will not display in FieldMaps; however, once enabled in the map, they will always be on in FieldMaps and cannot be turned off despite the map settings. You can remove and reload the original services in the map but lose any other configurations.

‎12-26-2023

@jschuckert , Happy Holidays. So far, I have only been able to turn off pop-ups in field maps by using the Map Viewer Classic. I also do not see the option to disconnect layer properties for the problematic features as others have noted. I have a support ticket in with ESRI; however, because of the extended holiday we have yet to schedule a phone call and screen share to discuss the issue in more detail. I will post more once I have more info.

‎12-22-2023

Has anyone heard of a permanent resolution or is there an official BUG ID for this? Using Map Viewer Classic is starting to result in a loss of functionality and an inability to leverage the new Map Viewer in FieldMaps. Also, I am not seeing the referenced "disconnect layer properties" under the Layer > Properties > Info, as noted in @ajevans429' s post. We are using Map Services so may account for the missing option.

Re: Create a "Built-In" AGOL User · ‎12-21-2023

I ended up putting a ticket in with ESRI Support, and they confirmed I was not losing my marbles, at least this time. You can no longer create "Built-In" accounts on AGOL, which is still supported on the Enterprise Portal. Unfortunately, we do not publicly expose our Portal and only utilize AGOL when not connected to our network. The numerous Built-In accounts I deleted from AGOL to replace with a new batch of mobile devices cannot be recreated or restored. However, you can create multiple accounts now, all with the same email address, which is what we ended up doing. After doing so, we found that the password set by the administrator had to be reset on each device after connecting the first time. Built-in accounts were so much simpler to manage, especially since we do not provide the AGOL username and password to the volunteer or intern using the mobile devices. We only provide a pin to the device. I still have 15-20 Built-In accounts on AGOL and I am not deleting those until required by ESRI.

Create a "Built-In" AGOL User · ‎12-12-2023

Can you no longer create a "Built-In" like user account in AGOL? I do not see an option in AGOL as there is in Portal. We have multiple devices for which we have created an account for each on AGOL and set up the Username and Password without an email address. Interns often use these to collect data who do not have a company email address and may not always grab the same iPad daily. We just received a few more devices, and I went to create additional accounts; however, it does not appear you can create a "Built-In" account any longer in AGOL, and each account must have a unique email address. Am I missing something?

‎07-05-2023

@LeslieUK, That appears to have worked. IT reported Windows was showing the driver as current but a newer driver suite was available from the graphics card vendor. Updated and the issue appears to have been resolved. Thanks

‎06-30-2023

Since fully migrating to ArcGIS Pro 3.1 we are noticing some maps will constantly refresh and sometimes flicker as it appears data is loaded constantly. We are running ArcGIS Pro 3.1.2 on high-end workstations with plenty of memory, SSD drives, and a good network connection to our GIS servers. The data is being hosted from our Enterprise GIS Database. At first, I thought it was just one or two feature layers but it appears to be more than that. I am going to test a couple more maps that pull the data from our Enterprise Portal feature services rather than from the database directly. I am also going to test the same features from the database without any symbology. When this is occurring the CPU is running at about 18%, memory is about 16%, the disk is at 0%, receiving data at about 8Mbbs, and the GPU is running at about 35%. Turning off all layers except the ESRI basemap the network and GPU drop to about zero and refresh arrows stop spinning. Tried turning layers off and on but no constant red flag on any one layer or group of layers. Any ideas?

‎06-19-2023

@DominicRobergeIADOT As @DanPatterson pointed out above - A good 'google' would show that WGS 1984 Web Mercator (auxiliary sphere) should not be used for feature creation or analysis but display only. It is useless for distance or area calculations.

‎06-19-2023

@DominicRobergeIADOT Just keep all you data in a coordinate system that works for you. Even the data that you publish to AGOL. You had noted you were using USA Contiguous Equidistant Conic (PCS). Set your ArcGIS Pro maps to this coordinate systems, when you publish feature or map services, keep this coordinate system. When you create a map in AGOL, it will be WGS 1984 Web Mercator (auxiliary sphere); however, when you add your data AGOL will apply the appropriate transformation.

‎06-14-2023

@rmcooper_wcpss, The License Manager can be installed on any system your portal has access to within your domain. The overhead is very low and is only hit when a user needs a license. A dedicated server would be overkill. We also have a multi-server deployment and have the License Manager installed on our GIS file server hosting all our imagery and files. We had originally installed it on the Portal itself but later moved it to the file server which has a lower load.

‎06-14-2023

Thanks, Typo on my part. Corrected.

‎06-13-2023

Take a look at these videos: https://www.youtube.com/watch?v=wvLlzqa1-BA https://www.youtube.com/watch?v=lMl4hTX8rGs

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Date Last Visited	‎05-14-2026 11:20 AM

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Latest Contributions by LanceCole

Re: Error in feature class label SQL Where clause when using Shape.STLength()

Re: Error in feature class label SQL Where clause when using Shape.STLength()

Error in feature class label SQL Where clause when using Shape.STLength()

Re: Pop-ups not enabled in web map but showing up in Field Maps App

Re: Pop-ups not enabled in web map but showing up in Field Maps App

Re: Pop-ups not enabled in web map but showing up in Field Maps App

Re: Create a "Built-In" AGOL User

Create a "Built-In" AGOL User

Re: ArcGIS Pro - Constant Refresh and Screen Flicker

ArcGIS Pro - Constant Refresh and Screen Flicker

Re: Which Coordinate Systems for a Map in ArcGIS Pro if editing Hosted Feature Layer across multiple states?

Re: Which Coordinate Systems for a Map in ArcGIS Pro if editing Hosted Feature Layer across multiple states?

Re: Where to install licensing manager for ArcGIS Enterprise 11.1 (Linux)?

Re: Enterprise deployment with different external/internal domains

Re: Enterprise deployment with different external/internal domains

Re: Survey123 Connect - Crashing on Startup

Re: Arcgis Pro 2.4.1: Calculate Field Error

Re: ArcGIS Pro Python - A row with this OID alread...

Re: Pop-ups not enabled in web map but showing up ...

Re: Pop-ups not enabled in web map but showing up ...

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