Latest Contributions by MollyZurn

Hi Shravya, Is your ArcExplorer map an NMF file? If it is, is your site set to show all content? The 'All Content' option lets you see ArcGIS content such as NMF files in search results, the gallery, and groups. The default setting, 'Web Content Only' hides ArcGIS files. To switch, click the arrow to the right of Show: Web Content Only at the top of the site, then click All Content from the drop-down list. See Help for details. Publicly shared maps only appear in the map gallery if the editors of ArcGIS.com add them based on a selection process. If you would like the editors to consider your map, send an email to [email protected] with details about your map. For more information about the gallery selection process, see this blog post. -Molly ... View more

We are working on an updated terms of use to clarify the meaning of freely available and will post a link to it here when it is ready. In the meantime, we have addressed some questions related to �??free use�?� on a recent blog post. Molly ... View more

Attachments (as links) are coming soon as well. ... View more

HTML pop-ups and hyperlinks are coming soon. Currently they are not supported within the ArcGIS.com map viewer but we plan to make them available in the next few months. -Molly ... View more

At this time, using Comments is the best way to leave a message for the owner. We are looking to add email functionality in the future. You might consider adding your vote to a related ArGIS.com Idea: http://ideas.arcgis.com/ideaView?id=0873000000088sCAAQ -Molly ... View more

If you are asking about how to turn on/off layers from within a Web map, access the details of a map - the list of map layers are inside of the details. You can turn the layers on/off from there. Molly ... View more

Hi John, Have you shared the service with everyone (public)? This is necessary before others can view the layer in the map. If yes, what is the URL of the Web map? We can take a look and see if we notice anything that might be causing the error you report. Thanks Molly ... View more

Hi Robert, Manage your ArcGIS Online content through the ArcGIS.com Web site. Sign in and you should see your layer package on the My Content page. You won't find layer packages on ArcGIS Explorer Online. The supported types of content are: ArcGIS Server Map, Image, and Feature services. See ArcGIS Explorer Online Help for more information.  -Molly ... View more

Start here for information on downloading ArcGIS 10: https://customers.esri.com/index.cfm?event=general.dspHelp&topic=softwareDownloads In the United States, you may also contact Customer Service at 888-377-4575; outside the United States, please contact your local ESRI office. ... View more

You can upload items up to 1 GB in size. See additional info at http://www.arcgis.com/help/content/account/storage.htm -Molly ... View more

Yes, there is a 180 character limit for the summary field in groups and item details. -Molly ... View more

There is a 250 character limit for group tags. Would this explain why you are seeing that error? Molly ... View more

I'm not sure why you are getting that error. Can you give me more details? Have you been able to create other groups? Do you always get this error when working on the URBAN PUBLIC FINANCE....group? Can you try creating the group with just one tag? I see you have a large # and wonder if this is causing issues. Did you type in the description or copy/paste from another program (e.g., Word) Does the description contain any formatting besides bullets What is the file size, type, and dimensions of your image? What browser are you using? Thanks Molly ... View more

This looks like the error you get if you try to reuse a group name you've already used to create a group. Your group names need to be unique (to you). There could also be an issue with the characters you've used. Verify that you don't already have a group with the same name. If this group name is unique, can you reply here with the name so we can see if there are any problematic characters? By the way, we are fixing the error message so it provides more useful information. Thanks Molly ... View more