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All - we have resolved the issue (BUG-000102150) and have updated Collector to version 10.4.2 in both Google Play and the Amazon App Store.
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01-18-2017
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We have resolved this issue and Google Play along with the Amazon App Store have both been updated with a new 10.4.2 release.
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01-18-2017
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Collector for ArcGIS v10.4.1 (Android) released on the evening of January 12th into both Google Play and the Amazon App Store. It includes a series of stability improvements as well as minor enhancements like integration with the recently released Android version of Navigator for ArcGIS and the soon to be released Android version of Workforce for ArcGIS. You can find additional details about the release in the What's New topic on the Collector documentation site.
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01-13-2017
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Jordan Rogers, GIS technician at Utilities Kingston, saw the value that Workforce for ArcGIS could bring to their organization before the product was released in July 2016. “We created all 5,300 assignments in Workforce for ArcGIS and then categorized them based on the type of work that needed to be done. Within four months, we had already completed 3,100 assignments.” – Jordan Rogers. Gas meter inspections and replacements, previously completed using paper, have transformed into work assignments that are completed using Workforce for ArcGIS with Collector for ArcGIS directly updating their GIS so that asset status is more accurate and always up to date. Read this article to learn more!
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12-08-2016
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We are pleased to announce the second beta release of Workforce for ArcGIS on the Windows 10 platform! This update includes a number of new capabilities: Support for viewing attachments for assignments and features Filter your To Do list by type, location or Work Order ID Search for features and mobile workers Notification enhancements Much more… You can download the Windows 10 beta directly from the Windows Store. If you haven’t already, join the Workforce beta program and test on either the Windows 10 platform or the Android platform. To learn more about Workforce for ArcGIS, please visit our documentation site!
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11-28-2016
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Today we released a new update to Workforce for ArcGIS on the iOS platform. This update adds support for Feature Search in the Worker web map, some Ux improvements to better support iOS10 and localization. Supported languages in this release in the following: Arabic, Chinese—Simplified and Traditional (Hong Kong and Taiwan), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil and Portugal), Romanian, Russian, Spanish, Swedish, Thai, Turkish, and Vietnamese. For more details, see our recent blog post.
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11-01-2016
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On Friday Oct 20th, we released v1.1 of Workforce for ArcGIS (Web). Please read our ArcGIS blog article for details! Workforce for ArcGIS v1.1 Release (Web) | ArcGIS Blog Workforce Team
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10-21-2016
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On Wednesday October 4th 2016, we released our final beta update of Workforce for ArcGIS on the Android platform. You can still join the beta program and get an early start on using Workforce on either your Android or Windows 10 device. The Android beta is available in Google Play and you grab the beta using this Opt-in URL. Here is a summary of what’s new in the Beta: Support for viewing attachments for assignments and features View complete feature popups and worker details Assignment list filtering and sorting enhancements Search for other workers Support for App Integrations with Navigator for ArcGIS and Survey123 for ArcGIS. (Collector for ArcGIS integration will come with a future release) Enhancements to foreground and background notifications for critical assignments Many other bug fixes reported in the 0.1.0 and 0.1.1 releases Thank you for participating in the Workforce beta!
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10-06-2016
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We realize that many of our Beta customers are using Workforce for ArcGIS in production environments and are not able to discard their Workforce Projects from Beta and start fresh with a new Workforce Project created from 1.0.0. For this reason, we're providing the information on what updates are needed in order to have the same user experience at the 1.0.0 release of Workforce as with the Workforce Beta. Note: Baring an unforeseen issues, we will support these projects and do everything we can to correct issues reported with such a project. With the Workforce for ArcGIS mobile app, you'll notice that when you open the details of an assignment, the Action button is no longer present. This will happen for any Workforce Project created during the Beta period. We've changed how App Integrations are configured for the 1.0.0 release. Follow the steps below to configure App Integrations for your project, once configured, the Action button will be available. Add Navigator for ArcGIS integration At the 1.0.0 release, every Workforce Project comes with Navigator app integration. Workforce Project from Beta will need to have Navigator for ArcGIS app integration added manually by following these steps: Click the Configure command on the Workforce Project card in the web app. Click the Advanced tab. Expand the App Integration section. Click Add next to Navigator for ArcGIS. Note: Navigator for ArcGIS 2.0 or higher is required to integrate with Workforce for ArcGIS Add Collector for ArcGIS or Survey123 for ArcGIS integration In order to use Collector for ArcGIS or Survey123 for ArcGIS at the 1.0.0 release, you will need to configure integration for each app. If the app integration is not configured, the option to “Collect at Assignment” or “Open Survey123” will not be available. Click the Configure command on the Workforce Project card in the web app. Click the Advanced tab. Expand the App Integration section. Click Add for either Collector or Survey123 and select which web map or survey form you want to use for the integration. Note: Collector for ArcGIS 10.4 or higher and Survey123 for ArcGIS 1.6 or higher are required to integrate with Workforce for ArcGIS Change Display Field for the Workers feature service from “Name” to “name” Click the Configure command on the Workforce Project card in the web app Open Dispatchers web map in ArcGIS Online Map Viewer from the bottom right area of the Overview tab On the Workers layer, click More Options …, and click Create Labels. In the Labels dialog, change the Text: from {Name} to {name}] Click OK You’ll now see Labels enabled and displaying for the Workers. Repeat the same steps with the Workers web map. Note that, at this time, we do not support labeling in the Mobile app. At this time, these are the only changes required for Workforce Projects created in Beta to be used with Workforce 1.0.0 release.
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07-19-2016
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I am not sure who you spoke with Adrian but Collector is perhaps our most used mobile app and we are committed to making it stable and addressing issues so this is really disappointing to hear. Regarding your specific issue, it would be useful to receive more details and ultimately for you to contact our support team to diagnose what is happening. Are you receiving an error message of any kind? If not, perhaps this has to do with how you authored the feature layer itself. I see this quite often where the feature layer is symbolized using a unique value renderer. The renderer is based upon a field like say "Status" and when a new feature is created there are no default values set for that field and the renderer does not include null values. So it actually creates a feature and the feature will sync but it feels like it doesn't exist in Collector or your web map because you can't see it. The easiest way to check is to open the table and see if a new row was created. If you didn't receive an error message, give the above a try. If it still doesn't work then give our support team a call - they are the right resources to help you.
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07-11-2016
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All, Version 10.3.5 was approved this afternoon and is now available for download in the Apple App Store. Our deepest apologies for this regression. Thanks, Jeff
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10-18-2015
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Alex, Not sure what is causing the delay but let me explain the process so you can find where the time is being spent... When you tap the Download button, Collector will request that a replica be created against your feature service. This is accomplished using the SyncTools GP Service that is running on your ArcGIS Server instance. A job is submitted and Collector periodically checks back on the status of the job until it is complete, the replica is finished and it can then grab it and download it to your device. Within the Server Manager you can watch this take place. You will see the instance get created and can see how many instances are being used and are allocated for the service. You can find documentation on tuning services here. If you have difficulty isolating the time spent, turn debugging on to see in fine grained detail what happens during the lifespan of the job. You can find details about server logging here if you haven't done it before. Make sure to let us know how it goes and I hope this helps you diagnose things. Jeff
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11-26-2014
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All - we will have an update to the Operations Dashboard coming in December but.... It will not include support for related tables as a data source. What we will provide is the ability for you to browse for a standalone table as an external data source and you can apply a filter to that data source if you like. However we will NOT yet support the ability to navigate an established geodatabase relationship class. Unfortunately that fell out of scope for our release. It is still high on our list and includes support for related tables in the popup as well as the data source. Note that we are augmenting the related tables definition in the webmap to support the release of Collector with related table editing (10.3). You will be able to define a popup on a table with this update. We want to take advantage of this feature being added when supporting related tables in the Operations Dashboard as well. Jeff
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11-25-2014
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Pete - yes, we can access crash information logged in the Google Developer Console so please send it along. It may or may not be enough information to isolate and find the defect. It is always a good idea to log what you find with support as well. For what you did send to Google - what device were you using (it provides that information with the log as well)?
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10-28-2014
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Sorry all. I have updated the post with the descriptions for each defect directly from the support system. We will sort out why you cannot find them using support.esri.com as well!!!
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10-28-2014
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