Latest Contributions by JeffShaner

We released a minor update to the Workforce for ArcGIS web app inside of ArcGIS Online today (Jan 31st, 2017). It includes a few focused enhancements that improve the way that you dispatch assignments to mobile workers. Here are a few highlights worth mentioning. Disable Clustering Clustering can be an extremely useful method for visualizing work assignments, especially when viewed at a small scale. However you have asked us to provide the flexibility to turn off clustering so that dispatchers can see individual assignments even when multiple assignments are visible in a small area. To provide the utmost flexibility, this is a subtle switch available to all Dispatchers directly within the web app. You can now turn on/off clustering when you see fit. Filtering Assignment Types and Priorities When creating assignments using the web app we have added some targeted enhancements that help improve productivity. Using the keyboard can be much faster than using the mouse and if you haven’t yet discovered, you can use tab and enter to move quickly through the experience of filling out the new assignment form. To help with this process, you can filter long assignment lists by typing characters that will get you to the type you want to set quickly. We added this same ability to the Priority drop down as well. Worker Thumbnails Take that favorite selfie and making it your user thumbnail pays off in Workforce. It can be difficult to associate the worker on the map with the worker in the list but by adding the worker’s thumbnail image into the icon in both helps Dispatchers make that mental leap. Assign to the closest Mobile Worker When picking the Mobile Worker that you want to assign work to, it can be quite useful to see how far away they are from the assignment you want to give them. A subtle addition into the web app is a recognition of distance away. For a list of all additions to the web app, please read our What’s New. So What’s Next?? You might be wondering when Workforce will be supported with ArcGIS Enterprise 10.5? We are busy working on this right now. Coming either at the end of March or early in April we will provide a standalone setup that lets you install the Workforce web app on top of your 10.5 Portal install. Workforce projects, maps and services will be written to the ArcGIS Data Store. How about Android? Are you going to release it soon? Well yes we are! We are finalizing certification right now and look for an update coming soon to Google Play and the Amazon App Store! We have a lot planned for 2017! Please stay tuned for announcement of future updates as we move into the spring! Workforce Dev Team ... View more

Collector for ArcGIS v10.4.1 (Android) released on the evening of January 12th into both Google Play and the Amazon App Store. It includes a series of stability improvements as well as minor enhancements like integration with the recently released Android version of Navigator for ArcGIS and the soon to be released Android version of Workforce for ArcGIS. You can find additional details about the release in the What's New topic on the Collector documentation site. ... View more

Jordan Rogers, GIS technician at Utilities Kingston, saw the value that Workforce for ArcGIS could bring to their organization before the product was released in July 2016. “We created all 5,300 assignments in Workforce for ArcGIS and then categorized them based on the type of work that needed to be done. Within four months, we had already completed 3,100 assignments.” – Jordan Rogers. Gas meter inspections and replacements, previously completed using paper, have transformed into work assignments that are completed using Workforce for ArcGIS with Collector for ArcGIS directly updating their GIS so that asset status is more accurate and always up to date. Read this article to learn more! ... View more

We are pleased to announce the second beta release of Workforce for ArcGIS on the Windows 10 platform! This update includes a number of new capabilities: Support for viewing attachments for assignments and features Filter your To Do list by type, location or Work Order ID Search for features and mobile workers Notification enhancements Much more… You can download the Windows 10 beta directly from the Windows Store. If you haven’t already, join the Workforce beta program and test on either the Windows 10 platform or the Android platform. To learn more about Workforce for ArcGIS, please visit our documentation site! ... View more

Today we released a new update to Workforce for ArcGIS on the iOS platform. This update adds support for Feature Search in the Worker web map, some Ux improvements to better support iOS10 and localization. Supported languages in this release in the following: Arabic, Chinese—Simplified and Traditional (Hong Kong and Taiwan), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil and Portugal), Romanian, Russian, Spanish, Swedish, Thai, Turkish, and Vietnamese. For more details, see our recent blog post. ... View more

On Friday Oct 20th, we released v1.1 of Workforce for ArcGIS (Web). Please read our ArcGIS blog article for details! Workforce for ArcGIS v1.1 Release (Web) | ArcGIS Blog  Workforce Team ... View more

On Wednesday October 4th 2016, we released our final beta update of Workforce for ArcGIS on the Android platform. You can still join the beta program and get an early start on using Workforce on either your Android or Windows 10 device.  The Android beta is available in Google Play and you grab the beta using this Opt-in URL. Here is a summary of what’s new in the Beta: Support for viewing attachments for assignments and features View complete feature popups and worker details Assignment list filtering and sorting enhancements Search for other workers Support for App Integrations with Navigator for ArcGIS and Survey123 for ArcGIS. (Collector for ArcGIS integration will come with a future release) Enhancements to foreground and background notifications for critical assignments Many other bug fixes reported in the 0.1.0 and 0.1.1 releases Thank you for participating in the Workforce beta! ... View more

We realize that many of our Beta customers are using Workforce for ArcGIS in production environments and are not able to discard their Workforce Projects from Beta and start fresh with a new Workforce Project created from 1.0.0.  For this reason, we're providing the information on what updates are needed in order to have the same user experience at the 1.0.0 release of Workforce as with the Workforce Beta. Note: Baring an unforeseen issues, we will support these projects and do everything we can to correct issues reported with such a project. With the Workforce for ArcGIS mobile app, you'll notice that when you open the details of an assignment, the Action button is no longer present.  This will happen for any Workforce Project created during the Beta period.  We've changed how App Integrations are configured for the 1.0.0 release.  Follow the steps below to configure App Integrations for your project, once configured, the Action button will be available. Add Navigator for ArcGIS integration At the 1.0.0 release, every Workforce Project comes with Navigator app integration.  Workforce Project from Beta will need to have Navigator for ArcGIS app integration added manually by following these steps: Click the Configure command on the Workforce Project card in the web app. Click the Advanced tab. Expand the App Integration section. Click Add next to Navigator for ArcGIS. Note: Navigator for ArcGIS 2.0 or higher is required to integrate with Workforce for ArcGIS Add Collector for ArcGIS or Survey123 for ArcGIS integration In order to use Collector for ArcGIS or Survey123 for ArcGIS at the 1.0.0 release, you will need to configure integration for each app.  If the app integration is not configured, the option to “Collect at Assignment” or “Open Survey123” will not be available. Click the Configure command on the Workforce Project card in the web app. Click the Advanced tab. Expand the App Integration section. Click Add for either Collector or Survey123 and select which web map or survey form you want to use for the integration. Note: Collector for ArcGIS 10.4 or higher and Survey123 for ArcGIS 1.6 or higher are required to integrate with Workforce for ArcGIS Change Display Field for the Workers feature service from “Name” to “name” Click the Configure command on the Workforce Project card in the web app Open Dispatchers web map in ArcGIS Online Map Viewer from the bottom right area of the Overview tab On the Workers layer, click More Options …, and click Create Labels. In the Labels dialog, change the Text: from {Name} to {name}] Click OK You’ll now see Labels enabled and displaying for the Workers. Repeat the same steps with the Workers web map.  Note that, at this time, we do not support labeling in the Mobile app. At this time, these are the only changes required for Workforce Projects created in Beta to be used with Workforce 1.0.0 release. ... View more