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Esri Support App - Can't Sign in - No Organizational sign-in support?

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12-14-2023 09:17 AM
Royce_Simpson
Occasional Contributor
7 1 638

I've just downloaded the Esri Support App and I can't get past the login screen.  I can't find any way to use my organizational account to sign in.  I did sign in with my esri personal account but then it asks me to associate that with my org via the My.esri site, which I won't/can't do.  What's going on here?

Also, I'm sure this isn't the right forum for this question but darned if I can find the right place for it.  

 

1 Comment
TychoGranville
Occasional Contributor II

(sort of) the same thing. Added the support app to my Android, login with my usual ESRI username/pw, get "Please log in with a non-OKTA account". We don't use OKTA.