Hi I created Apps for different sites situated in different locations using Portal for Arcgis .All the Apps seem to be working just fine apart from 1 site were I m getting complaints that some published tile layers are not visible even when turned on in layers tool.
What could be causing this problem? I asked that the proxy parameters be added to the LAN settings but I m told the problem still persists.
02/06/2017 Update: Patches have been released for Portal for ArcGIS version 10.3 and 10.4, which can be foundhere. We are continuing to work on patches for ArcGIS Server Manager (10.2.x, 10.3, and 10.4) and Portal for ArcGIS (10.2.x). We appreciate your patience as these patches are being developed.11/23/2016 Update: Patches have been released for ArcGIS Server version 10.3.1 and 10.4.1, which can be found here. We are continuing to work on patches for ArcGIS Server Manager (10.2.x, 10.3, and 10.4) and Portal for ArcGIS (10.2.x, 10.3, and 10.4). We appreciate your patience as these patches are being developed.11/10/2016 Update: Patches have been released for Portal for ArcGIS versions 10.3.1 and 10.4.1, which can be found here. We are continuing to develop patches for ArcGIS Server Manager (10.2.x, 10.3.x, and 10.4.x) and Portal for ArcGIS at version 10.2.x, 10.3, and 10.4.
The forthcoming updates to the Firefox, Chrome, and Safari browsers cause errors in some web applications for ArcGIS Server and Portal for ArcGIS when users upload content.The following browser versions are affected:
Firefox 49 (Release Date: September 20, 2016)
Chrome 54 (Release Date: October 18, 2016)
Safari 10 (Release Date: September 20, 2016)
Note: Microsoft Internet Explorer and Microsoft Edge are not affected.The following ArcGIS products are affected:
ArcGIS Server 10.2.x, 10.3.x, and 10.4.x (patch deployed on 11/14/2016 for ArcGIS Server 10.3.1 and 10.4.1)
Portal for ArcGIS 10.2.x, 10.3, and 10.4 (patch deployed on 12/16/2016 for Portal for ArcGIS 10.3, 10.3.1, 10.4 and 10.4.1)
The following workflows are affected:Portal for ArcGIS Home Application
Updating details for any content, such as items within “My Content” or fields within a user profile
Creating new groups via "Groups" > "Create A Group"
Uploading content via "My Content" > "Add Item" > "From my computer"
Uploading content to the Portal for ArcGIS Map Viewer via "Add" > "Add Layer from File"
Adding attachments when editing features in the Portal for ArcGIS Map Viewer
Updating thumbnails on any Item Details page or via "My Organization" > "Edit Settings" > "General"
Updating the banner or background images via "My Organization" > "Edit Settings" > "Home Page"
Below is an example of the error encountered when attempting to upload content in the Portal for ArcGIS home application.
This example shows the error which can be seen when trying to upload content to Portal for ArcGIS
ArcGIS Server Manager
Uploading service definitions (SD) when publishing services
Uploading SDE database connection files when registering a database as a data store
Uploading SOE or SOI files when adding extensions
Uploading KMZ files
Below is an example of the error encountered when attempting to upload an SD in ArcGIS Server Manager.
This example shows the error seen when uploading content to ArcGIS Server Manager
To resolve these errors, Esri is developing software patches for ArcGIS Server and Portal for ArcGIS. We will keep you informed as the patches become available.Thomas E. - User Advocacy
At each release, Esri assesses if there are any platforms (operating systems, databases, development environments, or hardware) that are at the end of their supportability. Additionally, we review our technology to see if any of the newer functionality has superseded older functionality. In either case, we try to give as much advanced notice as possible for any changes in supported platforms or functionality through our Deprecation Plan documents.
Given the pace in the change of technology, we have been fairly conservative in what we deprecate. However, with the update to the Deprecation Plan for ArcGIS 10.1 and 10.2, plus the releases of ArcGIS 10.2.1 and 10.2.2, we have a number of items that need to be deprecated. Many of these changes have been a long time coming (for both platforms and functionality); and we have also noted upcoming plans to give you early notice for software that will eventually be impacted.
Starting at the ArcGIS 10.2.1 update to the Deprecation Plan, the pattern changed from a once-a-year release format to new updates with every release. The Deprecation Plan also expanded to cover apps, mobile, and ArcGIS Runtime SDK products.
Here are some of the major changes:
There will not be a release of the ArcGIS Runtime SDKs at 10.2.1.
ArcGIS 10.2.1 will be the last release that supports Microsoft Windows XP and Windows Vista for ArcGIS for Server, ArcGIS for Desktop, ArcGIS Engine, ArcGIS Reader, and Runtime SDK (for Java and WPF).
ArcGIS 10.2.1 will be the last release that supports Microsoft Windows Server 2003 and Windows Server 2003 R2 for ArcGIS for Server, ArcGIS for Desktop, ArcGIS Engine, ArcGIS Reader, and Runtime SDK (for Java and WPF).
The ArcGIS 10.2 series of releases (ArcGIS 10.2, 10.2.1, and 10.2.2) will be the last releases that include the ArcSDE command line tools.
The ArcGIS 10.2 series of releases (ArcGIS 10.2, 10.2.1, and 10.2.2) will be the last releases that include the ArcSDE application server.
If you are a customer with an Oracle geodatabase and are planning to upgrade your enterprise geodatabase to ArcGIS 10.2.1, please read the following technical article before you upgrade, as some issues exist that directly impact the upgrading process. If you have any further questions or problems not cited in the technical article, please contact Esri Technical Support.John B. - Product Management
With the release of ArcGIS 10.2.1 and its related products, and in response to Microsoft's plan to end support for Windows XP in April 2014, the 10.2.1 release of ArcGIS for Desktop, ArcGIS for Server, ArcGIS Engine, ArcGIS Reader, and Runtime SDK (for Java and WPF) are the last release to support XP and Vista platforms. The Microsoft Windows Server 2003 and 2003 R2 server operating systems will also be unsupported after ArcGIS 10.2.1.
Happy 2014! Esri is pleased to announce the release of ArcGIS 10.2.1. All customers current on maintenance may download it from the Esri Customer Care Portal.
The ArcGIS 10.2.1 setup package is designed to detect and upgrade an existing installation of the same ArcGIS 10.1 (including Service Pack 1 [SP1]) or 10.2 product. The settings for the installation location, license manager (for Concurrent Use), or authorization information (for Single Use or ArcGIS Server products) are retained in the upgrade. See the following reference guides for more information on installation upgrades, new installations, or installations over versions previous to 10.2.
Esri is committed to providing the best possible support for our products. Periodically, it is necessary to deprecate specific functionalities and/or platforms to continue delivering optimal support to our users for the remaining Esri software products.
Please be aware that after December 31, 2013, ArcGIS 9.3 and ArcGIS 9.3.1 (for Desktop and Server) and their extensions will be officially retired. ArcGIS 10.0 will be moved to its Mature Support phase, and 10.1 will move to Extended Support.
What does this mean for users who have ArcGIS 9.3 and 9.3.1 products?
No new patches or hotfixes will be available.
Esri will not certify any new environment.
Users will no longer have access to technical support through direct phone, chat, or e-mail request.
Requests posted through the online Web Form will not be answered. Access to very limited support will be provided in the form of the online support center including knowledge base, supported environment, downloads, and discussion forums.
Although the online information will remain available to users, this information will not be updated. However, users will be able to browse existing documents.
A recent Microsoft update (deployed as KB 2732673, KB 2775511, or KB 2824408) may result in data corruption when using ArcGIS on a Windows 7 system and writing data to remote data storage on a Windows Vista, 7, 2008/2008 R2, or 2012 system. This data corruption appears as truncation of a write request and has shown up in file geodatabases and shapefiles.
Microsoft has acknowledged the problem, identified the affected component as RDBSS.sys, and provided further details.How Microsoft Made These Updates Available
KB 2732673 and KB 2824408 are hotfixes to address specific issues. The KB 2775511 update is a cumulative update that is available exclusively at http://catalog.update.microsoft.com. Because it is available only through the Windows update catalog, the KB 2775511 update is not considered a security update by Microsoft and is not being deployed broadly.