Esri Technical Support Blog

Showing results for 
Show  only  | Search instead for 
Did you mean: 

Other Boards in This Place

Latest Activity

(383 Posts)
Esri Contributor

clipND_image-300x193.pngImagine this: you've been assigned a project where you must find the drive times (at 5 minutes, 10 minutes, and 30 minutes) for 100 different customers and the best routes to deliver supplies to all customers. On top of that, you'll need to do it for many different datasets. The result of each analysis, along with the underlying data used to produce those results, must be sent to the client.

ArcGIS Network Analyst is the best option, but you'll need your own network dataset. So, you reach out to a colleague or friend. They'd be happy to give you a network dataset, but it contains data for a much larger area than needed. While it may work for your analyses, you can't send the client the whole dataset.

A network dataset containing turn features, sign features, and/or traffic data can be difficult to clip. Using a regular Clip operation on the streets can break connectivity between the streets, as well as break the link between the network edges and the turns, signs, and traffic data.

So, the question is how can you clip the network dataset to a manageable size and keep all the connectivity between the streets, turns, signs, and even the traffic data?

There are a few ways to accomplish this, as outlined in this post. Using Extracted Data from the Distributed Geodatabase Toolbar in ArcMap:

  1. From the Distributed Geodatabase toolbar, select Extract Data. ExtractData.png
  2. In the Extract Data Wizard, check the box to 'Show advanced options for overriding data extraction defaults when I click Next'.ExtractDataWizard1.png
  3. Click Next.
  4. Choose the extent of the data to extract to a new geodatabase (when using an extent smaller than the full extent of the network dataset, the network dataset will be clipped to that extent during the extraction).ExtractDataWizard2.png
  5. Choose the feature classes to extract. By default, all feature classes in the map are checked, and the network dataset is one of those layers.
  6. Click Next > Finish.
Using the Consolidate Layer Geoprocessing Tool in ArcMap or ArcGIS Pro:
  1. In the Data Management toolbox, select Package toolset > Consolidate Layer.
  2. Choose the input layers and the output folder. Choosing the network dataset layer (for example, Streets_ND) brings all source layers with it.
  3. Choose the output format.
  4. Choose the extent of the data to extract to a new geodatabase (when using an extent smaller than the full extent of the network dataset, the network dataset will be clipped to that extent during the extraction).ConsolidateLayer.png
Create Mobile Map Packaging Tool in ArcGIS Pro:Note: This is the best option if you plan to use routing in Navigator for ArcGIS.
  1. Choose the input map(s) and the output location.
  2. Optional: Choose an input locator. If you want to use data in Navigator for ArcGIS, you must use an input locator other than the World Geocoding Service or the default XY locator.
  3. Choose the appropriate extent (when using an extent smaller than the full extent of the network dataset, the network dataset will be clipped to that extent during the extraction).
  4. Check the box to Clip Features.CreateMMPK.png

With all methods above, your data will still allow routing and other network analysis, but will now be a much more manageable size for sharing with others.
Rachel A. - Desktop Support Analyst

2 0 5,147
Esri Community Moderator

BAOMobile.pngIf you are a Business Analyst Online (BAO) user, then you are familiar with all the great information you can find about a place. You can generate reports for your specific areas of interest based on thousands of data variables ranging from demographics and census to consumer spending and employment data as well as traffic counts.

Now, what if you are out and about and just have to have that information right now? The BAO Mobile app is what you need.

The next-generation BAO Mobile app is now available on the Apple App Store. Customers who have purchased BAO as a premium app get the mobile app as part of the subscription. BAO users who are a member of the organization’s Group (normally named ‘My BAO Group’) containing the BAO application will have access to both the BAO web app and the BAO Mobile app. If you believe that your organization has BAO but you are not able to log in, please refer to this post.

If your organization currently does not have BAO and you would like to try it out, sign up for a 30-day trial.

Keep in mind that if you’re using the old BAO mobile app, this will not automatically be updated to the Next Gen BAO Mobile app. You will need to download the new BAO Mobile app from the App Store and log in with your ArcGIS Online username and password. The old mobile app will remain available for a short time to allow users to download and start using the new app.


Old BAO app released 2012 (left) and new BAO Mobile app released 2014 (right)

While we understand there might be some confusion regarding which authentication credentials to use, it is necessary to have both the new mobile app and the preexisting product available for a short time to allow users time to download and start using the new BAO Mobile app. The new mobile app requires ArcGIS Online credentials (username/password) and the user must have the BAO web app to use the new version, which should streamline the login process between ArcGIS Online, the BAO Web app, and BAO Mobile.

Previous BAO mobile app users that do not have a current subscription to BAO will not be able to use the new app unless they purchase a subscription. This is the primary reason to keep the previous BAO mobile app available so these users will have time to transition to the new app if they want to continue using the mobile app.

Kory K. - Desktop Support Analyst

0 0 1,205
Esri Contributor

If you try to log in to Business Analyst Online or Community Analyst and you receive the message, "Error: Invalid username or password", see the following reasons and ways to troubleshoot.

Reason 1: You’re using a username/password for the legacy application.

To see if this is the case, log in to the legacy Business Analyst Online or legacy Community Analyst. The legacy applications are retired and only available to allow you to migrate your sites from the legacy application to the new application. For more information, go to:

Reason 2: Your ArcGIS Online subscription administrator has restricted access to the application.

Please see your administrator.

Reason 3: Your organization has not purchased or not requested a trial.

a. Try Business Analyst Online Now or Try Community Analyst Now.

b. Call 1-800-447-9778 to purchase (for U.S. customers only), or visit this page.

Reason 4: The application is not provisioned to a group within your ArcGIS Online subscription.

WARNING: Procedures described in this section must be performed ONLY by your ArcGIS Online Administrator.

Email notifications were sent to ArcGIS Online administrators for customers subscribed to Business Analyst Online or Community Analyst. If you are the administrator of your ArcGIS Online subscription, please see the email notification instructions and follow the instructions.

If you cannot find the emails, please click this link for Business Analyst Online, and this link for Community Analyst. We will create a special group(s) for your application users, granting them access to the application(s). As an administrator, you will also be part of the group. After that, you can add/invite users. To add users, do the following:

  • Log in to ArcGIS Online > click Groups > click the 'named group' (e.g. My BAO Group)
  • Click the Invite Users link, add the users, and click Send Invitation. Here is an example:


Note: If you have more than one administrator for your ArcGIS Online subscription and if another administrator activated it, the group may not appear in ArcGIS Online. If this happens, you can click on 'The organization’s groups' on the right of the page and see if the group is created. If it is, you can click 'Join this Group' at the top, and an email will be sent to the administrator who originally created the group.

If the above links don’t work, log in to ArcGIS Marketplace > My Console > My Purchased Items.

Scenario 1: If you don’t see the application, return to the home page and click the application (Business Analyst Online or Community Analyst). Click 'Get it Now' and follow the instructions.

Note: When you click 'Get It Now', an Esri representative will contact you to get you set up.

Scenario 2: If you see the application, click View Item.


The Share dialog box appears, allowing you to create a new group (if one doesn’t exist) or select existing groups.


You will invite users; see the Invite Users section above.

Why the change?

We’ve created a better way to manage access for Business Analyst Online and Community Analyst in ArcGIS Online subscriptions. These changes allow better control in the sharing and use within your organization.

Pavan Y. - Technical Lead - Location Analytics

0 0 2,093
by Anonymous User
Not applicable

Has this ever happened to you? You go to activate an extension within ArcMap 10, but you get the dreaded message that the license you need is not available.

You check your license availability to make sure you’ve authorized it, but you see there are no licenses currently available for that product.

Now you’re wondering who took your Concurrent Use license and how you can find out who’s got it. If you have access to the License Server Administrator, follow these steps below to find the culprit:

  1. Launch ArcGIS License Server Administrator from Start > Programs > ArcGIS > License Manager > License Server Administrator.
  2. Choose Diagnostics in the table of contents.
  3. Click Diagnose to view the status of the licenses in the window.
  4. Click the View button to review the log.
  5. Match your license with the Feature Name.*
  6. If someone is using it, it will read as “OUT” followed by the name of the user and their computer name.

* To determine the Feature Name for a license do the following:
  1. Open the License Server Administrator.
  2. Select Availability from the table of contents.
  3. Double click the product or extension you want to review.
  4. The Feature Name is found at the bottom of the window.

For example: In Spatial Analyst, the Internal Feature Name is Grid as shown below.

0 0 927
41 Subscribers