Latest Contributions by LaureneKoman

The message can be displayed for one of the following - let's use Desktop 10.8 as the example of what you are trying to install.  you could get that message if you have Server or ArcGIS Engine installed that are NOT version 10.8.  you could also get that message if you have ArcGIS Desktop installed but it's a beta version and not a released version. Check your add/remove Programs list and see if you have other ArcGIS products already installed.   ... View more

There are a few parts to the "installation", it sounds like the part you are explaining is the download and then running the self extracting exe.  This part basically unzips the installation files locally and then the setup program will start once the files are extracted.  The default for the extraction is your documents folder as described.  From there, the setup program (setup.msi where you extracted the files) will launch. During that installation, you'll have the option to install for All Users or the Current User.  When you select All users, the default installation location will be C:\Program Files\. Thanks Laurene Koman ... View more

Please post a screenshot of the message.  Thanks. Laurene Koman ArcGIS Installation Team ... View more

this indicates that you have one or more ArcGIS products on the machine that must be uninstalled before you can install this setup. ... View more

As always, we appreciate you, Curtis!  ... View more

Angela I just installed ArcGIS Desktop 10.6.1 (did not add Background GP) on a clean OS machine where nothing else has ever been installed.  I also have the option to Enable Background Geoprocessing. I think that option showing is not an indication that BGGP has ever been installed on your system.  ... View more

in your installation folder for 10.6.1, do you have a \bin64 folder?   ... View more

this leads to this question though, how do you know that you do have BGGP installed?  ... View more

when you install BGGP, it adds a \bin64 folder to your arcgis Desktop installation folder. Do you have a \bin64 folder?  If so, you can check the details of a file (afcore.dll is a good one) and it will show the version which reflects the release of BGGP also.  ... View more

to reininstall/uninstall 10.3.1  Desktop Background Geoprocessing, the setup files you need to access will be dated 4/2/2015.  ... View more

Please send me a screenshot of the ArcGIS entries in your Add/remove programs.  thanks  when you browse to the setup.msi - it has to be the same version that you have installed.   ... View more

clarification this registry location should not be renamed or altered while Esri products are installed.  If this is renamed while ArcGIS Desktop is installed, the apps won't function.  Navigate to:  HKEY_LOCAL_MACHINE > Software > ESRI and rename the "ESRI" folder to "ESRI_OLD". Note that on a 64-bit machine, the location is HKEY_LOCAL_MACHINE> Software> Wow6432Node> ESRI The HKCU entries are created by the applications and will regenerate if deleted.  ... View more

We couldn't repro this at Esri. We installed the same redist you had installed and we could successfully install ArcGIS Desktop 10.6.1 after.  Try installing the redist that's available in the setup files (in the \setupFiles\support folder) before you try to install ArcGIS Desktop (setup.exe or setup.msi) and see if the redist will successfully install outside of our process.  Thanks Laurene Koman ArcGIS Installation Team  ... View more

Please post a screen shot of your control Panel > Uninstall Programs and also a screenshot of the HKLM\Software\Esri and HKLM\Software\WOW6432Node if they exist.  Thanks  ... View more

You need to set a license manager or authorize ArcGIS Desktop for Single Use. You can do either of those in the ArcGIS Administrator app. ... View more