ArcMap 10.6 Install Problems

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07-02-2018 12:26 PM
TimothyHuggins
New Contributor II

I installed ArcMap 10.6 on a new desktop and when I try to open the program the windows installer box pops up and says preparing to install. Then nothing happens. 

Any ideas?

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13 Replies
TimothyHuggins
New Contributor II

Great. Thank you. Any advice on what to do now? Should I remove Terrago?

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LaureneKoman
Occasional Contributor III

I'm not familiar with that product. But I think a good step would be to remove it, see if you can open ArcMap successfully without it.  If so, install it again and then see if ArcMap opens. If not, remove it and contact the company for additional information.   

Thanks! 

TimothyHuggins
New Contributor II

Yep. That did it. Thank you so much.

LaureneKoman
Occasional Contributor III

Oh good! thanks for the update! 

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