Hey! I have a problem installing the trial version of ArcGis Desktop 10.4

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07-02-2016 03:01 PM
RocíoBardales
New Contributor


Every time is about to finish it tells me there was an error 1935 and something about the  assembly component, and they give me the code HRESULT 0x80070002. I've already downloaded the setup program several times from the official page and I have tried to install it but the message keeps appearing. It has never happened with other programs and I will be really grateful if I received any help. (I have windows 10 and I've already checked if there is un upload necessary but it appears everything is fine)

Thanks.

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10 Replies
LaureneKoman
Occasional Contributor III

The GUID referenced in the message pertains to a file for atl90 C Runtime.   When this happens, a reboot of the machine usually allows the installation to be successful the next time.   Try rebooting and run the setup again.