C++ runtime error when downloading ArcGIS 10.6

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05-21-2020 06:31 AM
LarissaDias
New Contributor

I have previously had ArcGIS 10.3 installed on my personal laptop (which worked), but the license expired and I uninstalled the software. Now I have been provided a license key for the student edition of ArcGIS 10.6 by the University I am attending. However, when I try to install the software, after files have been unpacked I select the option to "Launch the setup program" before closing out. Then an error message pops up on my computer screen stating there is a C++ runtime error. I have Windows 10. Please advise.

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1 Reply
LaureneKoman
Occasional Contributor III

Please post a screenshot of the message. 

Thanks.

Laurene Koman

ArcGIS Installation Team

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