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VickyS
Frequent Contributor
since
07-04-2014
3 weeks ago
91
Posts created
42
Kudos given
1
Solutions
53
Kudos received
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My Ideas
(3 Idea Submissions)Latest Contributions by VickyS
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POST
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Hi Jonathan, We are running ArcGIS Enterprise 11.4. I configure Quick Capture projects using ArcGIS Online but the services it writes to are running on ArcGIS Enterprise.
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05-27-2025
01:03 AM
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BLOG
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@JohnathanHasthorpe, We are experiencing this issue regularly. Users are using version 1.22.6 and 'SupportsApplyEditsWithGlobalIds' is set to True on the feature service. The server logs are reporting duplicate entries and the app is refusing to let users press the cancel button when they are prompted to send via email. The duplicates relate to records collected offline, it is like the app is not acknowledging that is has sent them when signal is regained. They just sit on the app and it tries to send them again and again. Any work arounds would be greatly appreciated. We are currently asking users to email data in and then delete and redownload the project.
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04-15-2025
04:42 AM
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POST
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Good afternoon Field users are logging data by streaming points and phone signal in the area is patchy. The app is set to auto send every 10 minutes. Users are reporting they have hundreds of data points on their phones even through the data has hit the system. The data points do not 'send' when the user asks them to as the database returns a duplicate key error. This makes sense as the data has already hit the database. I have extracted the data from the QCR file and plotted it and the points relate to areas of little/no signal. The app is not acknowledging it has sent data points collected offline. Has anyone else had a similar issue? The data points not 'sent' date back weeks. Our current work around is to ask each user to use the 'send via email' option and then delete the project and redownload it.
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04-14-2025
07:25 AM
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POST
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Our current/slightly more user friendly work around for field staff is the following: Add a item to our portal as a document link arcgis-fieldmaps://?portalUrl=https://xyzxyzxyzx Share the item with field users Configure Edge on shared devices to default to the group page, set it to clear the cache on close etc Instead of opening field maps to sign in, users open edge, sign in to the portal to access the group and then tap on FieldMaps. This sends the login token to field maps Users sign out of field maps and then sign out of the browser. @ColinLawrence, the sign in process uses the browser. The FieldMaps sign out button does not appear to. What does it do? Are ESRI Inc doing any work on this?
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02-18-2025
03:41 AM
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POST
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Thank you for this @RandyBonds_Jr_, unfortunately it didn't work for us but I am posting on this thread as the log messages were similar and it may help others battling to upgrade! The flags in the logs were: Copying old pg_multixact/offsets to new server *failure* Consult the last few lines of "C:/arcgisportal/db/pg_upgrade_output.d/20250214T125322.811/log/pg_upgrade_utility.log" for the probable cause of the failure. This file did not exist/was inaccessible by the service account. Failed to upgrade the PostgreSQL from 14.5 to 15.5 FATAL: role "!arcgis" does not exist This fix suggested in this post fixed it for us. Re: Portal upgrade issue - Esri Community
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02-17-2025
01:53 AM
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POST
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Although this is a old thread, we have just upgraded form 11.1 to 11.4 and got the error 'Failed to upgrade the PostgreSQL from 14.5 to 15.5.' Renaming and copying the folders from the 'upgrade-backup' folder fixed it for us so this thread is still relevant. Thank you @Haider_Ali! The flags in the logs were: Copying old pg_multixact/offsets to new server *failure* Failed to upgrade the PostgreSQL from 14.5 to 15.5.
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02-17-2025
01:46 AM
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POST
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We have this exact issue, was this solution recommended by ESRI? Did you alter the portal admin account username or create a windows account that matched it? Thank you
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02-13-2025
09:04 AM
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POST
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Good morning We have a project set up with a device variable. Users have to select an option before the rest of the form is displayed. One option on the form is to stream data points. The device variable is not logged for the first point streamed in some cases. Is this a bug? Thank you
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12-18-2024
02:15 AM
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IDEA
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This would be useful to monitor areas of poor phone signal and determine the auto send frequency. If auto send is set to immediately/every minute/5 minutes etc and there is no signal the user is prompted to send multiple emails until they obtain signal again. A device variable to log the signal strength would be useful to determine the send frequency. Even better would be a open to only auto send when the device has signal. This is especially a problem when users are streaming point data.
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12-13-2024
05:21 AM
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POST
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Have you gone down this route? We are also considering blob storage for raster and point cloud data. If you have any feedback it would be appreciated. Thank you
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11-14-2024
07:34 AM
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Hi @ColinLawrence Have you got anywhere with a fix for this issue across all ESRI apps? FieldMaps, QuickCapture & Survey123. Thank you
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09-03-2024
02:10 AM
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IDEA
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Streaming track while also collecting a point feat... - Esri Community This is on the collector app ideas.
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04-10-2024
06:00 AM
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Hi @KeithOlsen The server with our ArcGIS single machine deployment on restarted yesterday following a MS Defender update and we now have this issue. The restart order has not fixed it for us. Have you had any success? I have logged a support call with ESRI UK.
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02-13-2024
02:25 AM
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POST
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Hello @ColinLawrence Can you provide an update on this and reply to @AnthonyJonesRSK? Our field users are understandably frustrated. What is ESRI's plan to address this bug? When will it be fixed? Will FieldMaps be developed to support android shared device mode? Is there anyone else we can contract to gain support for this? I have had the same response as Anthony from ESRI UK support. Thank you
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02-08-2024
04:14 AM
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@ColinLawrence The bug need updating to read Android as well. I have contacted ESRI UK support team to escalate it I but just get sent the link to the bug page.
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11-30-2023
03:04 AM
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My kudoed posts
| Title | Kudos | Posted |
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| 3 | 12-13-2024 05:21 AM | |
| 1 | 02-08-2024 04:14 AM | |
| 2 | 03-31-2023 02:21 AM | |
| 1 | 11-07-2023 06:13 AM | |
| 2 | 10-05-2023 01:11 AM |
Activity Feed
- Got a Kudo for Re: Table is not multiversioned error. 06-25-2025 08:29 AM
- Posted Re: Failing to remove records logged with no data signal, even though they have been sent on ArcGIS QuickCapture Questions. 05-27-2025 01:03 AM
- Posted Re: Avoiding the submission of duplicate features in QuickCapture on ArcGIS QuickCapture Blog. 04-15-2025 04:42 AM
- Posted Failing to remove records logged with no data signal, even though they have been sent on ArcGIS QuickCapture Questions. 04-14-2025 07:25 AM
- Posted Re: Unable to sign out of FieldMaps - SAML & Android. on ArcGIS Field Maps Questions. 02-18-2025 03:41 AM
- Posted Re: Portal 10.9.1 to 11.2 Upgrade Postgres Failure on ArcGIS Enterprise Portal Questions. 02-17-2025 01:53 AM
- Posted Re: Portal upgrade issue on ArcGIS Enterprise Portal Questions. 02-17-2025 01:46 AM
- Kudoed Re: Portal upgrade issue for Haider_Ali. 02-17-2025 01:43 AM
- Kudoed Re: Portal 10.9.1 to 11.2 Upgrade Postgres Failure for RandyBonds_Jr_. 02-13-2025 12:17 PM
- Posted Re: Portal 10.9.1 to 11.2 Upgrade Postgres Failure on ArcGIS Enterprise Portal Questions. 02-13-2025 09:04 AM
- Kudoed Support all coordinate system for clustering for AsmaNKHILI. 01-08-2025 07:17 AM
- Kudoed Re: Export Report to Word .docx for jsturmvhb. 01-06-2025 07:25 AM
- Posted Device variable empty for first point when streaming. on ArcGIS QuickCapture Questions. 12-18-2024 02:15 AM
- Got a Kudo for Device variable to record phone signal strength. 12-16-2024 07:34 AM
- Got a Kudo for Device variable to record phone signal strength. 12-16-2024 05:36 AM
- Got a Kudo for Device variable to record phone signal strength. 12-14-2024 09:43 AM
- Posted Device variable to record phone signal strength on ArcGIS QuickCapture Ideas. 12-13-2024 05:21 AM
- Posted Re: Implement folder structure in Azure Blob Storage for Raster storage on ArcGIS Enterprise Questions. 11-14-2024 07:34 AM
- Kudoed Allow Popup Field List to Collapse for TomLutgen. 11-13-2024 01:14 AM
- Posted Re: Unable to sign out of FieldMaps - SAML & Android. on ArcGIS Field Maps Questions. 09-03-2024 02:10 AM
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