Latest Contributions by VickyS

‎12-22-2025

Hello @LiveHus We have attempted to upgrade from 11.4 to 11.5. The homepage loads but our web applications do not even with the web applications patch applied. Web app builder applications display this error in the console. ExB apps just load a white page with no error. 'init.js:51 Uncaught TypeError: Cannot read properties of undefined (reading 'edit') at init.js:51:24 at init.js:262:3' We have a support call open with ESRI UK and have noticed that the 'C:\portal\framework\jsapi' folder is missing other jsapi folders after the upgrade. It may be worth checking to see which api's are showing for you. We don't have a resolution so have restored a backup.

‎05-27-2025

Hi Jonathan, We are running ArcGIS Enterprise 11.4. I configure Quick Capture projects using ArcGIS Online but the services it writes to are running on ArcGIS Enterprise.

‎04-15-2025

@JohnathanHasthorpe, We are experiencing this issue regularly. Users are using version 1.22.6 and 'SupportsApplyEditsWithGlobalIds' is set to True on the feature service. The server logs are reporting duplicate entries and the app is refusing to let users press the cancel button when they are prompted to send via email. The duplicates relate to records collected offline, it is like the app is not acknowledging that is has sent them when signal is regained. They just sit on the app and it tries to send them again and again. Any work arounds would be greatly appreciated. We are currently asking users to email data in and then delete and redownload the project.

‎04-14-2025

Good afternoon Field users are logging data by streaming points and phone signal in the area is patchy. The app is set to auto send every 10 minutes. Users are reporting they have hundreds of data points on their phones even through the data has hit the system. The data points do not 'send' when the user asks them to as the database returns a duplicate key error. This makes sense as the data has already hit the database. I have extracted the data from the QCR file and plotted it and the points relate to areas of little/no signal. The app is not acknowledging it has sent data points collected offline. Has anyone else had a similar issue? The data points not 'sent' date back weeks. Our current work around is to ask each user to use the 'send via email' option and then delete the project and redownload it.

‎02-18-2025

Our current/slightly more user friendly work around for field staff is the following: Add a item to our portal as a document link arcgis-fieldmaps://?portalUrl=https://xyzxyzxyzx Share the item with field users Configure Edge on shared devices to default to the group page, set it to clear the cache on close etc Instead of opening field maps to sign in, users open edge, sign in to the portal to access the group and then tap on FieldMaps. This sends the login token to field maps Users sign out of field maps and then sign out of the browser. @ColinLawrence, the sign in process uses the browser. The FieldMaps sign out button does not appear to. What does it do? Are ESRI Inc doing any work on this?

‎02-17-2025

Thank you for this @RandyBonds_Jr_, unfortunately it didn't work for us but I am posting on this thread as the log messages were similar and it may help others battling to upgrade! The flags in the logs were: Copying old pg_multixact/offsets to new server *failure* Consult the last few lines of "C:/arcgisportal/db/pg_upgrade_output.d/20250214T125322.811/log/pg_upgrade_utility.log" for the probable cause of the failure. This file did not exist/was inaccessible by the service account. Failed to upgrade the PostgreSQL from 14.5 to 15.5 FATAL: role "!arcgis" does not exist This fix suggested in this post fixed it for us. Re: Portal upgrade issue - Esri Community

‎02-17-2025

Although this is a old thread, we have just upgraded form 11.1 to 11.4 and got the error 'Failed to upgrade the PostgreSQL from 14.5 to 15.5.' Renaming and copying the folders from the 'upgrade-backup' folder fixed it for us so this thread is still relevant. Thank you @Haider_Ali! The flags in the logs were: Copying old pg_multixact/offsets to new server *failure* Failed to upgrade the PostgreSQL from 14.5 to 15.5.

‎02-13-2025

We have this exact issue, was this solution recommended by ESRI? Did you alter the portal admin account username or create a windows account that matched it? Thank you

‎12-18-2024

Good morning We have a project set up with a device variable. Users have to select an option before the rest of the form is displayed. One option on the form is to stream data points. The device variable is not logged for the first point streamed in some cases. Is this a bug? Thank you

‎12-13-2024

This would be useful to monitor areas of poor phone signal and determine the auto send frequency. If auto send is set to immediately/every minute/5 minutes etc and there is no signal the user is prompted to send multiple emails until they obtain signal again. A device variable to log the signal strength would be useful to determine the send frequency. Even better would be a open to only auto send when the device has signal. This is especially a problem when users are streaming point data.

‎11-14-2024

Have you gone down this route? We are also considering blob storage for raster and point cloud data. If you have any feedback it would be appreciated. Thank you

‎09-03-2024

Hi @ColinLawrence Have you got anywhere with a fix for this issue across all ESRI apps? FieldMaps, QuickCapture & Survey123. Thank you

‎04-10-2024

Streaming track while also collecting a point feat... - Esri Community This is on the collector app ideas.

‎02-13-2024

Hi @KeithOlsen The server with our ArcGIS single machine deployment on restarted yesterday following a MS Defender update and we now have this issue. The restart order has not fixed it for us. Have you had any success? I have logged a support call with ESRI UK.

‎02-08-2024

Hello @ColinLawrence Can you provide an update on this and reply to @AnthonyJonesRSK? Our field users are understandably frustrated. What is ESRI's plan to address this bug? When will it be fixed? Will FieldMaps be developed to support android shared device mode? Is there anyone else we can contract to gain support for this? I have had the same response as Anthony from ESRI UK support. Thank you

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My Ideas

Latest Contributions by VickyS

Re: Portal 11.5 Upgrade problem

Re: Failing to remove records logged with no data signal, even though they have been sent

Re: Avoiding the submission of duplicate features in QuickCapture

Failing to remove records logged with no data signal, even though they have been sent

Re: Unable to sign out of FieldMaps - SAML & Android.

Re: Portal 10.9.1 to 11.2 Upgrade Postgres Failure

Re: Portal upgrade issue

Re: Portal 10.9.1 to 11.2 Upgrade Postgres Failure

Device variable empty for first point when streaming.

Device variable to record phone signal strength

Re: Implement folder structure in Azure Blob Storage for Raster storage

Re: Unable to sign out of FieldMaps - SAML & Android.

Re: Continue line during collection

Re: ArcGIS Data Store Hosted Feature Layer stop responding

Re: Unable to sign out of FieldMaps - SAML & Android.

Device variable to record phone signal strength

Re: Unable to sign out of FieldMaps - SAML & Andro...

Unable to sign out of FieldMaps - SAML & Android.

Re: Unable to sign out of FieldMaps - SAML & Andro...

Re: Table is not multiversioned error