Getting Help with the Sample Flex Viewer
With the Sample Flex Viewer being one of the most popular downloads from the ESRI Resource Centers Code Gallery, it only makes sense that people call ESRI Support Services with questions about it...or does it? Since anything from the Code Gallery is not directly supported by ESRI, I would like to provide you with a link to the "Get Started with the Sample Flex Viewer" document, which contains all the information you need to download, get started, and configure the Sample Flex Viewer to work with your own local map service, as well as tips on how to use the widgets with the Sample Flex Viewer.
By the way, if you want to learn about customizing the Sample Flex Viewer using the Flex Builder, here is a blog post that will help you get started: Getting Started with the Sample Flex Viewer Application in Flex Builder.
Kripa J., ESRI Support Analyst - SDK Group, ESRI Support Services