Latest Contributions by DataOfficer

We have created a Supporting Team for one of our ArcGIS Hub initiatives. We have Hub Premium and have invited some of our community members to the team. Some get added to the group but without the invite message, whereas for others we are getting an error and they are not being added at all. I have tested 2 routes for adding the community users that throw the error to the group, with the following behaviour: Via the hub initiative supporting team page - red bar appears at the bottom after sending invite saying 'an error occurred'. No other error information. Despite writing an invite message, the message is not being delivered but the user is being added to the team. Via ArcGIS Online - logged in with the Community Admin account - Error adding members. The following members could not be added to this group. They may not have the privileges needed to join the group or may have hit the maximum number of groups (512). In both cases I am either the group owner or assigned as a manager. All users are Creator user types with User roles. Profile visibility is set to Organization, and users are only members of 1 or 2 groups. Group settings are as follows: Who can be in this group? Any organization's members How can people join this group? By invitation Who can view this group? Only group members Who can contribute content? Group owner and managers   I've been unable to find a relevant solution in the technical article on this error. ... View more

Hello, We have a survey created in Survey123 Connect. The survey contains nested repeats. The last question in the repeat that displays by default is an integer question. When a number is entered in to that question, another question appears based on relevant logic. When filling in the form (either in the mobile or desktop Survey123 field app), if a user enters a value in the last visible question, the screen jumps back to above that repeat rather than to the new question now displayed due to the relevant logic. Short of removing the relevant logic, is there a way to stop this behaviour from happening? Video attached showing the behaviour. ... View more

When I click on a feature and then open the popup, the map pans to an area off the west African coast (which I believe is lat = 0, long = 0). For reference, the features are in the UK. The behaviour appears to be erratic, and does not always occur. ... View more

I have gone to edit one of our Hub Premium initiative pages and it is missing with the following behaviour: If I open the initiative in edit mode the page is missing from the list of pages. If I try using the direct URL (using a custom domain) I get the error: 404 So sorry. We looked everywhere and just can't seem to find what you were looking for. If I look in my ArcGIS Online Contents, the page is still there, but clicking on Configure App results in the same error as above. If I use the direct URL containing the item ID (e.g. customdomain.org/edit?pageId=1234abcd) the page opens. However, if I try and publish the draft I get the error Publish failed. Also, the left customisation/editing pane is displaying weirdly as shown below. How can I recover this page?      ... View more