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Hi Laurie, Thanks for taking time to respond. Apologies for not providing more information, the process for reporting an issue will vary depending on your country/region and also your account so we usually keep it general for GeoNet responses. Please go to support.esri.com and click on 'Contact Support'. If you're in the United States (for example) you will see the Report Bug link, otherwise you could call or email the contact details provided for your country/region. You could also select the Request a Case option but your user account will need to be connected to an Organisation with My Esri access. Alternatively, you could just contact your account manager directly via whatever method you choose and let them know. If you include details of the issue (as you have done in this post) they will be able to guide you through the process, or more likely, do it for you. Hope this helps, Brett
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10-11-2020
09:13 PM
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Hi Laurence, Thanks for identifying this issue, I can reproduce the problem and understand the frustration it would cause. I've already created an internal dev issue, but I strongly encourage you to submit this as a bug via support.esri.com. You will be assigned an official bug number which can be used to search for and subscribe to the bug on the Esri Support site. If the same problem is reported by other customers it will be attached to the same bug number, which helps us assess the impact and prioritize accordingly. Thanks again, Brett
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10-07-2020
05:58 PM
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Hello Arturo, Appologies in advance, I'm using Google translate for your question. Which Huawei device are you using? Most newer devices will be ARM V8 (64-bit). The EMUI OS is supported on ARM V7 (32-bit), x86 (32-bit) and ARM V8 (64-bit) so I'm not sure which option you need. Please select the appropriate download from the Survey123 Resources page depending on your specific Huawei device. The download itself will be a .exe file. You will need to run this on a Windows machine, it will prompt you to accept the license agreement and then ask you for a location to extract the .apk file. This .apk file can then be sideloaded to your device and installed as normal. Hope this helps, Brett
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10-07-2020
05:39 PM
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Hi Laurence, Since hiding questions using the body::esri:visible column is currently a beta feature, this post would be better placed on the Early Adopter forum. That way it could potentially be addressed before the body::esri:visible column is officially supported. This behaviour is because image and audio questions are actually attachments to the feature service, but is definitley a valid enhancement. Thanks for identifying this, I'll update the Early Adopter documentation to list it as a known limitation for now. Brett
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10-07-2020
01:27 AM
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Hi Morgan, Your best bet is probably to start with the Survey123 web designer. Here you can create a simple survey that contains a Map (point) question and a Multiline Text question: Once you've published the survey, you just need to make it public via the Collaborate tab in the Survey123 website. For the "Who can submit to this survey?" part, select Everyone (Public). You may also want to adjust some of the other settings on this page. You can then share the survey URL link so that people can access and complete the survey in their browser. See these two Blogs by Ismael Chivite on public surveys for more information. https://community.esri.com/groups/survey123/blog/2016/11/10/getting-started-with-public-surveys https://community.esri.com/groups/survey123/blog/2020/05/11/securing-data-in-public-surveys-survey123-web-designer Hope this helps, Brett
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10-06-2020
09:58 PM
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Hi Andrew, I'm now able to reproduce your problem where the map widget fails to load intermittently in the web app (the field app seems fine). Can you please try setting your basemap in Survey123 Connect and republish the survey? This appeared to make a difference in my test survey (although I'm still trying to understand why). I think it may be worth logging this as a bug via support.esri.com Brett
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09-28-2020
09:03 PM
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Hi Garret, The field app has the Inbox functionality that allows users to view and edit data that is contain in the feature layer. I would suggest enabling the inbox for your survey and testing out if that provides a solution for your project. Here is the documentation to help get started: Prepare for editing existing survey data—ArcGIS Survey123 | Documentation Brett
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09-28-2020
07:53 PM
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Hi Felipe, Are you able to attach your XLSForm so that I can troubleshoot further? Do you have 'GPS2' selected for your 'reciever_id' question and 'no' selected for your 'running_check' question? From your screenshots it looks like your 'Antenna Offset Check' and 'Result' calculations depend on these selections. Is there a reason you have 'relevant' expressions set on your 'calculate' questions? Brett
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09-28-2020
07:39 PM
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Hi Keith, I have not heard of this issue before. Can you please check your Survey123 field app version number on your iPad? 3.10.239 was one of our Survey123 Connect RC builds made available through the Early Adopter website. The final 3.10 build number should be 3.10.326, so I just want to make sure you're using the final 3.10 version. Regardless, if you can reproduce this behaviour using the web app (which will be the final version of 3.10), it does sound like the problem is device related. Have you been able to test the same survey / feature layer on a different device to rule out a problem with the survey or Enterprise? I'll ask one of one of the Survey123 team members to test this on his iPad Mini. Can you please provide the model and iOS version of your iPad Mini? Thanks, Brett
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09-28-2020
07:27 PM
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Hi there, The 3.11 Survey123 template will be available in AppStudio shortly after the release (planned for Oct 8th). Will you be able to wait until then for the newer version? Brett
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09-28-2020
07:05 PM
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Hi Carriel, That's right, the media::image column in the XLSForm does not accomodate expressions (this includes referencing a previous question), so a different formula combo is not going to help here. This would be a valid enhancement request and I'd encourage you to submit this suggestion via the Survey123 Ideas page on GeoNet and/or support.esri.com. The Support team will provide an enhancement number for your records, then similar requests from other customers can added. This helps us assess demand for the enhancement and prioritize it accordingly. Brett
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09-20-2020
03:27 PM
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Hi Rob, This issue here is that your first line ("Select the record location from the map by either:") is unformatted from a HTML perspective. If you add tags to this line (eg <p> tags), the HTML formatting for the rest of the hint will be honored in the form and in the Map widget. Note that the hint text in the Map widget is center justified <p>Select the record location from the map by either:</p> <ol><li>using the GPS on your device to find your current location,</li> <li>entering a grid reference / coordinates in the search bar, or </li> <li>manually selecting a location on the map.</li></ol> <p><b>Notes:</b></p> <p>If you have selected a refuge, this has already been calculated for you.<p>Location accuracy warnings are only relevant if you have used your device's GPS location.</p> <p>You <b>MUST</b> be signed in and have an internet connection to be able to search using OSGB grid references.</p> Hope this helps, Brett
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09-20-2020
02:20 PM
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Hi Austin, That sounds very strange, I've not seen that before. Have you tried using the 'Save As' option from the Gallery page of the website? Even if that just makes a copy of the corrupted survey, at least you'll regain half of the questions (the ones that aren't missing) and will likely be able to continue to edit. Hope this helps, Brett
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09-19-2020
08:29 PM
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Hi Andrew, While your Survey Link doesn't seem to be shared publicly (so I can't access it), I have published by own version of your survey using the XLSForm you attached. I'm not able to reproduce the issue you're describing, everything seems to be working correctly and I am able to see all the map widgets in Survey123 Connect, submit new records using the field app and view the data on the Survey123 website. I can see how frustrating this would be as your XLSForm looks good to me, and you're really just repeating the same sequence of: Group (page), integer question, repeat containing geopoint question (with integer value used for setting repeat_count). When you say "do not show anything", do you mean the basemap is not showing? Or no map widget is displayed at all? Are you using the field app or the web app? Are you able to share your existing survey publicly so I can access? Thanks, Brett
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09-19-2020
08:20 PM
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Hi Braulio, This mismatch is occurring because the default ArcGIS World Geocoding Service actually contains multiple addresses at these co-ordinates, eg: Calle Julio Montebruno 630 Calle Julio Montebruno 640 Calle Julio Montebruno 652 Calle Julio Montebruno 630-652 Since they have the same co-ordinates, the reverse geocode process will just retrieve the first one from the list (in this case it's Calle Julio Montebruno 652). You will need to use a different locator that doesn't have multiple addresses at the same co-ordinates to overcome this issue. This will be difficult as most locators will contain several coincident addresses, for example apartment buildings. All apartments will have their own address points, so searching for a specific appartment number will return the correct co-ordinates. However, if you start with those co-ordinates, and try to pull an address (reverse geocoding), the process does not know which appartment to return. In certain situations it may be beneficial to create your own custom locator for use in your geocoding / reverse geocoding operations. Hope this helps, Brett
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09-10-2020
06:10 PM
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