Latest Contributions by ThomasHervey1

‎02-07-2022

In 2021, ArcGIS Hub released a new download experience aimed to inform users about download file options and the status when files are being generated. After a year of valuable feedback, we're taking reliability a step further so that downloads are faster and more predictable. Below you'll find a few important upcoming changes and roadmap milestones. Stay tuned to the Hub changelog (hub.arcgis.com/pages/changelog) for the most up-to-date release information and the ArcGIS Blog (esri.com/arcgis-blog/overview) for in-depth articles about new Hub product capabilities. February 2022: ArcGIS Hub will stop long-running download jobs When data are updated, ArcGIS Hub will try to create updated files for each downloadable format. Starting in February 2022, Hub will stop file generation if it takes longer than 48 hours. To prevent any potential impact, all customers are encouraged to enable certain service-level settings including enabling extract capabilities for both hosted and non-hosted services. For context, services that do not have extract and sync capabilities enabled, Hub still provides download functionality, but it is significantly slower. This is because Hub must manually page through all the records in the service. This can slow even more if there are millions of records or the service is running on an old machine. With extract capabilities enabled, Hub knows that it can use the service's createReplica function to create faster and more reliable downloads. The team will continue to diligently test and fix bugs to the current download experience while we shift our focus to a new download architecture. May March 2022: Enhanced Hosted Downloads in Beta In March 2022, Content managers can try out a beta feature called "hosted downloads" that uses a different download architecture. This capability will be available for any content that is shared to ArcGIS Hub and served by a hosted feature service (Feature Layers or Tables). After content managers enable the capability for individual content,users will see more download formats, faster downloads, and fewer file-generation errors. UC 2022: Announcement for Hosted Downloads The ArcGIS Hub team is targeting early Summer 2022 to fully release the Hosted Downloads capability. During the Spring and Summer of 2022, the Hub team will collect usability feedback as we plan for enhancements in late 2022. During UC 2022, the Hub team will announce the support roadmap for Hub downloads through 2023. While the team expects to maintain support for downloads from ArcGIS Server versions >= 10.8 for at least another year, we plan to phase out support for older servers towards the end of 2022. In order to avoid lost functionality and to take advantage of a more reliable download system, we encourage customers to switch their services to Esri hosted services. If this option does not work for you or your team, we encourage all customers to consider upgrading their services to use ArcGIS Server versions to at least 10.8.

‎02-02-2022

@JenniferSherryapologies for the delay on this issue. Our team has taken another look at your particular issue, and we suspect that there's an easy fix if you try un-sharing and re-sharing the OSMP Trailheads layer. We have found a bug where server information isn't updating properly for Map Server layers that are shared as individual items to a Hub site. Give this a try and let me know if it's still a problem. Additionally, you can tell Hub to manually check for updates to an item or items in the content group through edit mode. To do this, navigate to the Content Library and click the "more" menu (...) and click "Check for Content Updates". This will tell Hub to check for updates on all content in the content group. You can perform a similar action for individual items by navigating to their Item Details page (.../<id>/edit), and click "Check for Item Updates" under the more menu there.

‎11-03-2021

Hi, That's most likely correct. Several years back, customers were required enable Open Data on a group before it could be added to a site. We've since moved away from that pattern and allow for more relaxed sharing methods.

‎11-03-2021

Hi @JosephBisig We understand that the "API Error" is generic and can be confusing. Have you enabled the "Local Projections" setting on the Hub site? Hub needs a numeric SRID and will throw an error when trying to query metadata without one. For example, on this item on Hub https://gisdata-piercecowa.opendata.arcgis.com/datasets/pierce-county-council-districts/explore the Hub API returns an error when trying to get metadata. On that item's service the Spatial Reference is PROJCS["NAD_1983_HARN_StatePlane_Washington_South_FIPS_4602_Feet",GEOGCS["GCS_North_American_1983_HARN",DATUM["D_North_American_1983_HARN",SPHEROID["GRS_1980",6378137.0,298.257222101]],PRIMEM["Greenwich",0.0],UNIT["Degree",0.0174532925199433]],PROJECTION["Lambert_Conformal_Conic"],PARAMETER["False_Easting",1640416.666666667],PARAMETER["False_Northing",0.0],PARAMETER["Central_Meridian",-120.5],PARAMETER["Standard_Parallel_1",45.83333333333334],PARAMETER["Standard_Parallel_2",47.33333333333334],PARAMETER["Latitude_Of_Origin",45.33333333333334],UNIT["Foot_US",0.3048006096012192]],VERTCS["NAVD_1988",VDATUM["North_American_Vertical_Datum_1988"],PARAMETER["Vertical_Shift",0.0],PARAMETER["Direction",1.0],UNIT["Foot_US",0.3048006096012192]] I believe that you'll either need to make an adjustment to the service's spatial reference or disable local projections, which will serve results in EPSG 4326.

‎10-28-2021

@GJYThe "Open Data" option is an agreement that the content can be federated. The Group Manager filter options in the group manager have not changed for several years. If you check the "Open Data" option, you'll be able to disable the "My Organization" option. This is set up so that only groups with the "Open Data" setting is enabled, regardless if the group is in your organization or another organization.

‎10-25-2021

The search card is currently pulling colors from the Header Text Color and the Header Background Color. Try adjusting those and then follow @ABishop 's comment.

‎10-25-2021

Since the search bar falls within the global navigation, you'll want to adjust the Global Nav Text Color setting under Customize > Theme.

‎10-01-2021

@JanSarataPatrick's recommendation is the best first option for you. We also recommend that you serve content from Esri hosted services because performance on non-hosted services is heavily dependent on the machines used. You may already be doing this. We have recently updated our Content management and download docs to describe some of these best practices in more detail. We will continue to update these docs to suggest guidelines for sharing datasets based on their size and complexity. Additionally, over the next few months we're going to transfer a portion of our download system to be closer to the underlying service. The goal is to ensure that reliability and performance are improved and more closely resemble the service's configuration rather than pre-processing that Hub does (such as extra lift Hub does once users enable the file geodatabase option). The result will be a beta feature where all public hosted feature services will retain their current download functionality, but use this new and more performant system.

‎10-01-2021

Hello @MatejVrtich I'm sorry to hear that you're having this issue. We have verified that this is an issue and we will roll out a fix during our weekly release next Tuesday. In the meantime, I suggest that you try refreshing the editor and waiting a few sections before making an edit. The issue appears to be intermittent and it will sometimes result in a delayed update instead of a frozen screen.

‎09-17-2021

Hello We have just released a follow-up fix. Please check to see if you're still seeing an API Error on your downloads when navigating to content via a header link or a gallery card.

‎09-16-2021

Hello, I want to give an update on the status of this fix. We have found a solution but we need time to ensure that automated and manual testing is comprehensive and that no other gallery cards or header links regress. As a result, we will not be able to release the fix today, but we are aiming to release as soon as possible. When a fix has been released and verified on production, we will update hubstatus.arcgis.com

‎09-15-2021

Hello again, I apologize for the inconvenience. We have identified the issue and we're aiming to release a hotfix as soon as possible. Thank you for suggesting a work-around @John_Spence . For future reference, ArcGIS Hub has a service-level status page found at https://hubstatus.arcgis.com/

‎09-14-2021

Thanks for the details. Please let me know if that doesn't work. We should have a fix ready by tomorrow and optimally released tomorrow as well.

‎09-14-2021

Sorry to see that you're still having an issue. Is this the site where you're having issues https://open-data-stancounty-gis.hub.arcgis.com/ ? I have reproduced the issue and I've marked a fix has high priority. In the meantime, I suggest that you try making those items private and then public again. Afterward you may need to remove the link and re-add them within the gallery cards. The problem comes from the fact that these those gallery cards link out to items referencing services that have multiple layers. The update is still tying to reference the original URL without knowledge that this is a layer. For example, if you click the Annexations gallery card link, you'll route to https://open-data-stancounty-gis.hub.arcgis.com/datasets/d32e342982c849839aa787a1ae513f15_8/explore?layer=8&location=37.546472%2C-120.968143%2C11.62 instead users should be route to a slightly different URL https://open-data-stancounty-gis.hub.arcgis.com/datasets/d32e342982c849839aa787a1ae513f15_8/explore?location=37.546472%2C-120.968143%2C11.62 We recognize that these bugs are very impactful and that the routing is confusing. Near-term we are adding additional tests to ensure that routing changes do not affect downloads. Mid-term we have plans to simplify the routing logic and remove the confusing _:layerId portion of the URL.

‎09-13-2021

Hi, How are you accessing that item? Are you trying to navigate to the URL directly, or are you using the gallery card found on https://data.bellevuewa.gov/? I think you mean the gallery card pictured below When you say "via the point/click download button interface". If this is the case, this is a known bug that will be fixed during tomorrow's weekly release.

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Date Last Visited	‎07-31-2024 05:00 PM

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Latest Contributions by ThomasHervey1

Hub Downloads: A Stable and Reliable Future

Re: Username from hub search results

Re: Unable to add external groups to Hub site

Re: API Error Open Data Download

Re: Unable to add external groups to Hub site

Re: Search box showing white text and white background?

Re: Search box showing white text and white background?

Re: ArcGIS Hub huge dataset best practices

Re: Hub's DCAT editor freezes a browser

Re: API Error Open Data Download

Re: API Error Open Data Download

Re: API Error Open Data Download

Re: API Error Open Data Download

Re: API Error Open Data Download

Re: Hub Dataset Download API Error

Re: Open Data not showing any Download options or ...

Updated download cards are coming soon in ArcGIS H...

Re: Is KML missing from the 'Downloads' options f...

Browse and search Hub content geographically

Re: API Error Open Data Download