ArcGIS Hub Blog

Showing results for 
Search instead for 
Did you mean: 

Other Boards in This Place

Latest Activity

(19 Posts)
Esri Contributor

Use Living Atlas data to configure content for the Grow your Local Economy and Increasing Community Pride templates in ArcGIS Hub.


1 0 334
Esri Contributor

Knowing where and when people use your Hub Site is key to optimizing your content for viewers. In this article, we'll cover activity tracking configuration and potential privacy law considerations.


0 0 182
Esri Contributor

Early next week, ArcGIS Hub is discontinuing support for Internet Explorer 11 and Edge Legacy browsers in the layout editor for all Hub Sites and Hub Pages.  To the best of our knowledge, an extremely small percentage of you will be impacted by this change — if you fit into this cohort, then continue reading below.


If you are using Internet Explorer 11 or Edge Legacy, then upon entry into the layout editor for either a Hub Site or Hub Page you’ll be met with an “Unsupported Browsers” splash screen.  This screen will prevent you from previewing the Hub Site or Hub Page and accessing most of the layout editor controls you may be familiar with.  You’ll still be able to adjust your Hub Site’s settings, share, delete, and save your Hub Site or Hub Page; however, controls such as header/footer configuration, site theming, and all layout functionality will be inaccessible.


Internet Explorer 11 and Edge Legacy users will still be able to view and explore your Hub Site as usual — to repeat, there will be no material impact to viewing Hub Sites and Hub Pages outside the layout editor.


Yes, only the layout editor will have Internet Explorer 11 and Edge Legacy supported discontinued at this time.


Customers upgrading to Enterprise 10.8.1 will experience no changes in their use of Internet Explorer 11 or Edge Legacy within the layout editor on Enterprise Sites — there will be no splash screen.


If you’ve browsed ArcGIS documentation recently (ArcGIS OnlineWeb AppBuilder, Survey123, etc.) you’ve likely seen warnings that support for Internet Explorer 11 and/or Edge Legacy will be discontinued at a future release.  Additionally, some ArcGIS applications/functionality already don’t support the browsers at all or offer limited availability (JSAPI 4.x, StoryMaps, Urban, etc.).

In the coming months Esri will be communicating a forward-looking plan regarding ongoing support for Internet Explorer 11 and Edge Legacy, please stay tuned to your regular information channels for updates.


You are likely already use a “modern browser” in your daily life, recommended browsers are the following…


Microsoft has a simple set of instructions; if you see a version number format such as in your browser settings, then you are using the new Microsoft Edge (it’s pretty great actually, even on macOS).  Current Edge Legacy users can learn more about upgrading here.

Hope this answers any questions you might have 

0 5 1,624
Esri Regular Contributor

Please read this blog post about changes to the text card custom HTML, custom header, and custom footer: 

If you have questions - please let us know!

0 0 344
Esri Regular Contributor

A few links to useful resources

Katelyn Thompson‌'s blog on how to get started if you've never used Hub before How to Launch a Coronavirus Response Website Today 

You can also deploy this template as a page instead on your existing sites by visiting the Content Library and selecting New -> Template Gallery

Use deployed solutions for coronavirus response in your Hub sites -  

Canserina Kurnia‌ wrote a wonderful post linking several more resources 

It's been a wild few days. I hope everyone is safe...and informed!

1 0 210
Esri Contributor

Have you ever made updates to your site's content—things like making metadata updates, adding or removing content, or changing the sharing settings—only to find your changes aren't showing up in your site's search? If so, you might want to try our new manual refresh option.

How to manually refresh your site's content:

  1. Make sure you're logged in and on edit mode for your site

    To confirm, make sure your browser URL looks something like
  2. Open the Content Library

    Screenshot of edit mode on a Hub site

    You can find this by clicking your site's dropdown and selecting Content Library. This will redirect you to the Content Library for your site (e.g.
  3. Click Check for Content Updates from the More Menu

    The More Menu can be found by clicking ••• on the upper right of the Hub navigation barScreenshot of open overflow menu from the Hub content library

Once you do that, a manual reindex request has been sent to the Hub indexing system and should be reflected in your site's search within a few minutes. If you're still seeing issues with changes not showing up, then feel free to post a question in the Hub Geonet community.

Happy Hubbing!

0 0 1,191
Occasional Contributor

I just finished adding a big bunch of USA-based government ArcGIS server addresses to the list I curate. There are now 2,200+ addresses for ArcGIS servers from the federal level down to the city level. Most of the recent updates were for counties and cities.  This is a curated list with weekly updates that fix or flag any bad links.

Open the list (PDF file):

And in doing that work I realized there are several ways that anyone can help improve this list. Of course if you know of any additional ArcGIS server addresses (not portals!) then I would enjoy adding those to the list. But here are a couple less obvious ways that anyone can help.

1. County *or* city

It is certainly possible that I mistakenly listed a server address that mainly has county data under the ‘City’ heading for that state - or vice versa. If you happen to spot such a mistake, please let me know. My contact link is in the list.

2. County *and* city

Some counties and cities have pooled their resources and one or the other will operate a GIS server with data for both jurisdictions. When that happens I would like to include a note in the list linking those jurisdictions. To clarify, I would like to identify servers with a significant (i.e. more than just a few layers) amount of data for more than one jurisdiction.

And thanks to Micah Babinski for a real nice article in the national URISA newsletter. I belong to WAURISA but not the national group. As a result I only happened to recently see the article from earlier this year. See p.12.

Finally, I am continuing to work on the beta version of GISsurfer v2.0. The goal of this beta version is to let anyone surf ArcGIS data almost as easily as you surf the internet. No GIS savvy required!  For the curious among you the following link is for a page with brief instructions and a link to the beta code. A new feature in the beta version is the ability to make a link that (1) starts GISsurfer and (2) automatically opens the sidebar and displays the table of contents for an ArcGIS server.

GISsurfer beta info and link:

Joseph Elfelt
Twitter: @mappingsupport

1 0 129
Esri Contributor

Recent ArcGIS Hub issues with reliable downloads

Since we launched ArcGIS Hub as Open Data in 2014, organizations and communities around the world have come to rely on Hub as their platform for sharing authoritative data. We continually add and expand features for improving the accessibility and utility of these data by anyone. In addition to these features, we know that reliable downloads are a requirement that must be maintained.

Over the past few months, there have been several instances of limited download availability. We apologize for those unforeseen issues and are diligently working to improve our platform, processes, and communications to provide you with the confidence and in your choice of using ArcGIS Hub as your authoritative data sharing system.

To support your work ensuring that your servers are effectively configured and available I want to share important details with you about how the Hub data sharing and download system works, what recently occurred, and what we are doing to improve the system.

How Hub Downloads work

ArcGIS Hub provides an integrated, easy to use, and automatic system for sharing data in a variety of common, open formats. The ArcGIS platform is comprised of individual servers hosted both on-premise and in cloud services - each with slightly different server versions, infrastructure configurations, and a great variety of attribute and geometry complexity.

Our goal is to provide automatic, up-to-date downloads, regardless of these variations in backend services. To accomplish this, the Hub technology uses ArcGIS Online Items and Groups that create a metadata registry of content. When you specify that data should be made available for download, ArcGIS Hub creates a cache of the data by crawling the server and publishing the various file formats. When you first register a service, we pre-cache the data so that it’s available immediately for data users. When someone requests the download, we verify that the currently cached version is up-to-date with the server and if so we send them the file. If the data is out of date, we generate a new download file for them on demand. We also added periodic daily checking of data caches against your servers and preemptively update these caches for the next users.

Sometimes there are issues when creating downloads from these servers. There are many reasons, from system outages of on-premise servers, to misconfigured layers that cause queries to fail. We provide administrative error messages and warnings and you will soon see new and more actionable versions of these messages in Hub. We are also developing more options for you to schedule these cache updates based on your publishing processes.

Recent download issues

Along with making sure data you share is readily available, we also need to ensure that data is no longer accessible once it is no longer shared. Recently we changed how we remove cached download files. Unfortunately, the logic for removing these invalid download caches sometimes also removed valid download caches. An error in the application logic caused valid download caches to be deleted.

We receive system alerts immediately, 24 hours a day, 7 days a week. However, by the time the issue was identified and resolved, we needed to recreate the download files for many datasets.

Plan for more reliable and trusted downloads

Our goal is to provide you and your users confidence in accessing and downloading data. To reinforce this, we are making several changes immediately to how we build, deliver, and report on downloads in Hub.

We have organized a development team focused on integrated systems operation and product capabilities that include downloads. This team of engineers is responsible for both the logic creating downloads as well as the infrastructure for providing the downloads are comprehensive and integrated.

Another useful tool we will provide you is a public dashboard of the current and historic status of Hub downloads and as well as other systems. This dashboard will provide a view for you to understand the current operating conditions as well as any potential issues and their expected resolutions. We are working with the ArcGIS Online team to also incorporate this information into the Online status page.

This new status dashboard will be an improved real-time and streamlined measurement of download operations that improve & resolve emerging issues more quickly. A summary of these alerts will be published to the dashboard so you can stay updated with current status. Additionally, we plan to integrate necessary alerts into the Hub user interface so that data users and admins can also be alerted to potential download issues as they are attempting to access data. At first, this will include system issues, but we also intend to allow you to share the current status of your own shared systems through these alerts. As stated before, sometimes downloads are unavailable due to your server infrastructure or external issues.

To support your work ensuring that your servers are effectively configured and available, we are investigating tools that you will be able to use for your own configuration review and monitoring. Publishing open data is straightforward but does require some consideration on how to effectively scale and maintain the underlying authoritative services.

As always, we appreciate any feedback or ideas.

Thank you,


6 0 972
Esri Contributor

Greetings from your friends over at ArcGIS Hub! We're busy making the final touches on a new set of features to support your mapping, community engagement, and content management workflows, with a planned release coming up later today.

If you're a close follower of the ArcGIS blog, you'll notice three posts detailing the new capabilities, but here's the roundup for the rest of us:

As always, you can find more information about what's included in this and future releases by checking out our changelog page. We hope these are welcome additions, but don't hesitate to post question or feedback here on Geonet. Happy Hubbing!

3 2 813
New Contributor III

ArcGIS Hub is an easy-to-configure community engagement platform that organizes people, data, and tools through information-driven initiatives. Organizations of any type and any size, including government agencies, nonprofit groups, and academia, can maximize engagement, communication, collaboration, and data sharing using the ArcGIS Hub initiative-based approach.

Banner image reading "ArcGIS Hub - Transform how you engage and collaborate with your community" with an image of two people looking at a laptop screen

This blog is meant to serve as a live resource that will be updated to share the latest resources for working with ArcGIS Hub. Have a link to suggest? Let us know!

Last edited: Aug 20, 2019

Essential Links:

Finding Example Hubs/Hub Site Collections:

Video Resources:


Training Resources:


Hub Site Customization:







11 0 3,987