Latest Contributions by ThomasHervey1

Thanks for the additional information. Hub should be able to support numeric WKIDs like 27700. However, there may be a bug parsing the WKID that was supplied. We're investigating the issue right now. Can you please give a URL to an example item that is now working? ... View more

Hi, I'm sorry to hear that you're having an issue with downloads. We're actively working on a bug fix where gallery cards are linking to the wrong dataset view. You may see that the dataset page will load, but downloads will not because it has the wrong layer information, as @MeghanLeavey pointed out. Meghan, can you provide a public URL for content on your Hub site that is having this issue? ... View more

We have deployed a fix for this issue. A structured license set on an item will now be inserted into the DCAT feed and should not cause DCAT-US 1.1 validation errors. ... View more

Update: 2023-08-18 At this time, I am no longer able to reproduce the issue with the example item provided. Upon further investigation, we have determined that the the service directory does not need to be enabled in order to support downloads. This is contrary to the original response below. --- Hi @MelissaBrooks  We looked into the issue and it is likely due to the fact that access to the directory is disabled. The other request types will not work because we cannot query properly. There may still be issues where the createReplica function fails, but I would recommend enabling the directory if at all possible. If you need to keep the directory access restricted, I think it would make sense to open an enhancement request so that we can start the investigation process and evaluate its priority in our backlog. ... View more

Hi, Thanks for the feedback. Adding uplosd support for .docx is a good idea and we'll consider it for our near to mid-term backlog. In the meantime, if you need to upload .docx, ArcGIS Online will allow you to directly upload a .docx file that you can then add to your site's content group. I hope this helps ... View more

Update: 2023-08-18 At this time, I am no longer able to reproduce the issue with the example item provided. Upon further investigation, we have determined that the the service directory does not need to be enabled in order to support downloads. This is contrary to the original response below. --- Hi @MelissaBrooks  We've investigated and it appears that there is likely a configuration on the underlying service that is preventing the create replica function to run. This function is needed for Hub downloads. It appears that the service folder has been disabled: https://atlas.npdc.govt.nz/server/rest/services/OpenData/Infrastructure_Water_Supply/FeatureServer/ I believe that you'll need to adjust the settings on the service to make sure that it can be publicly accessed. Looking forward, we anticipate adding better error messaging within the application for issues like this. ... View more

If you create a new item, then the original item will not pick up updates. Typically we recommend that customers orient their publication around hosted services so that any updates you make will be reflected in those services. Then, if the hosted service item is shared to a Hub site, those changes will be reflected. ... View more

Hi, Thanks for your feedback. For private content, Hub uses the "Export" function to create a downloadable file, just like you'd use if you were on ArcGIS Online. As a result, we need to create an exported item (under "item-exports"). We have longer-term plans to move away from the process of caching files. We're still evaluating if in the mid-term we can technically implement an automated deletion of these files. I do not believe that there is a way to hide these files from Content > Search in ArcGIS Online, so for now you'll need to either restrict your search to certain groups, or delete the folder. ... View more

Hi, If you're having an issue or a question, I recommend that you post under Hub Questions where the community and Esri staff can try and offer solutions. For now, I can try to troubleshoot. Is the FGDB public? Do you have an example that I can test with? ... View more

This is good feedback and I'll incorporate your comments into our search roadmap. Search within a dataset is an area of search that intend to enhance towards the end of 2021 and into 2022. However, at the moment these search enhancements are only available for public content on Hub. Private content uses the Portal search API, and Hub is limited to the depth of what can be searched. If I am understanding you correctly, your FGDB is not public. If possible, you should share your FGDB publicly and produce a public hosted feature service. When you add this service to your site, Hub will automatically split out each layer into it's own search result, making it easier to discover layers by their titles. ... View more

Hi @KevinMacLeodCAI  Thanks for your questions. This is all good feedback. I'll respond to those posts individually. ... View more

Thanks, I will incorporate your feedback about the toggles and send it to our design team. The Hub download system can experience issues for a number of reasons. We're currently working on our content management documentation that will help explain the cause and troubleshooting options for the most common download errors. Depending on the size of the content (i.e., the number of records and the complexity of geometry if present), creating a filtered download can take a long time. This is because the underlying service's createReplica function. The performance of a service's operations is heavily dependent on the underlying ArcGIS Server's machine. Yes, there are typically fewer issues that are easier to diagnose. Also, download times tend to be faster. In most cases we recommend that customers create hosted ArcGIS Online services. ... View more