Latest Contributions by AdminAccount2

@JShi_EsriStaff , As of today, I am still unable to use group layers in Dashboards. Group layers do not display in the legend, nor the map when viewed on a map within the dashboard. Can you confirm that this functionality is active as of today?  ... View more

Hi Phil, Thanks for the reply. I have not logged a case with Support. The scenario you explained above is probably exactly what's happening. During a check to remain logged in (token refresh) ...the user is in the field without any valid network available so that check fails and they are logged out. They cannot sign in again since they are still in the field without a valid network connection. It's not feasible to ask the users to abandon their work in the field, drive to a location where they can access a network to sign in again, then return to the field to create a survey. That's not going to happen. I imagine this scenario is fairly common for people working in remote locations - in our case wind and solar farms in the middle of nowhere. If this is the case, how can this be resolved? Seems like a major flaw in the intended (disconnected) functionality of Survey123. If there was a way to control/adjust the token refresh requirement wouldn't that solve the issue? ... View more

This issue is causing major issues now as we have many more Survey123 users and this is happening more often. The username field is also being used to get the submitters email address from the Enterprise SSO login and then process the submission and send email through Integromat. If the username/email address is not populated because the user is not logged in when the survey is started , then no email address is available and the whole system falls apart.  Since many users are beginning these surveys in the field without any valid connection (cell or wifi) then the only way this is going to be sustainable is if the users login information is properly cached and available to populate the username/email fields when the user has been logged out of the app. Most of our users are all on iOS devices (phones and iPads) and should be using the 3.12 field app. I can confirm that no cached information is being saved if the user gets logged out then starts a new survey. The only workaround I see right now is to have the users manually enter their name/email if they are logged out when they start a survey and do not have access to a valid connection. Is there any news when this will be fixed? Hopefully ASAP. ... View more

This issue is causing major issues now as we have many more Survey123 users and this is happening more often. The username field is also being used to get the submitters email address from the SSO login and then process the submission through Integromat. If the user is not logged in, then no email address is available and the whole system falls apart. Is there any news when this will be fixed? Hopefully ASAP! ... View more

Actually found a workable solution in this post: https://community.esri.com/t5/arcgis-hub-questions/how-to-include-custom-non-google-font/td-p/650746   ... View more

Thanks for the reply Brian. It would great if this functionality could be added, doesn't seem like a big lift. ... View more

"Having said that, having said that it worked fine for me when I switched the printer service to  Asynchronous mode." Every ESRI post on using geoprocessing print services stated the printer service MUST be set to Synchronous. Doing that results in timeout and job failure if executing a long print job. I switched to Asynchronous as per your recommendation and that fixed it! I think ESRI needs to modify their documentation. ... View more

I have just discovered this issue in one of my newer surveys. A field that is required, is within a repeat and contains a relevant expression is ignored - the user can submit the survey regardless whether or not the required field is filled out. App version (iOS) is 3.11.164, Survey123 Connect version is 3.11.123. Is there any update on when this issue may be fixed? Coming up on two years since this initial post. ... View more

...disregard my post above, I downloaded the 3.10 Connect and now see the option in the settings. ... View more

Hi Philip, I cannot seem to find any information on the EAC platform about the option to require users to update the survey. Can you please post a link to the specific documentation on how this is implemented? Thanks, -David ... View more

Yes - it's now working correctly on the beta site. Need to get this pushed up to the production site ASAP. Thank you. ... View more

Hi Zhifang, Yes - that works on the beta site. Hopefully this can be applied to the production site ASAP. ... View more

Thanks Graham, that got me started. I found that adding your code above worked in the preview, but did not "stick" when viewing the actual page. Must be something with the embedded CSS code over-riding the style settings? Anyways, I did get it to work by simply adding <div style="box-shadow: 5px 5px 20px gray;">...</div> to the card html. Example: <div class="col-xs-12 col-sm-6 col-md-4">    <div style="box-shadow: 5px 5px 20px gray;">       <div class="calcite-web">          <div class="card-base">             <div class="card-image-wrap">                ....    </div> ... View more

It appears the issue is somehow related to having multiple sections that have repeats. See the examples I posted in this thread:https://community.esri.com/thread/256065-internal-server-side-error  ... View more