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Survey123 Connection to Power Automate Issues

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Friday
DerrickFreseADF
Emerging Contributor

We are not seeing new submissions to S123 triggering our Power Automate Flows.  Everything in the flow looks fine - connection is valid and show list of surveys, it saves ok, and we see a webhook in the survey123 website.  In the run history, we do not see the failed runs, but Power Automate indicates there is an error, and gives us this message:

Anyone else seeing this issue? 

DerrickFreseADF_0-1761935472049.png

 

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3 Replies
Neal_t_k
Frequent Contributor

The error message indicates a problem with the token.  How intermittent are submissions.  It appears tokens are valid for 14 days

https://community.esri.com/t5/arcgis-survey123-ideas/make-the-token-for-survey123-valid-indefinitely...

https://doc.arcgis.com/en/power-automate/latest/get-started/faqs.htm

 

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DerrickFreseADF
Emerging Contributor

I'm getting this after creating brand new connections on brand new flows.  And within the flow everything looks normal and it saves fine.  So, I don't think that is the issue.  I'm wondering if there is an issue with the authentication service, webhook url, or something like that.

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wcozzens
Frequent Contributor

I am seeing a similar behavior with the latest update to AGOL. I have many survey123 apps deployed with the old and new Microsoft URLs to trigger AGOL to create reports and submit back to the team and file the report in SharePoint. Both the old and new webhook URLs were working fine up until the night of 10/22 and only the old ones now work going forward. This is a problem as the old URLs will expire at the end of the month and Microsoft will only allow the new URLs going forward. I have a support ticket into esri, I do have a support ticket open with esri. Maybe if you are seeing similar behavior that would be a good idea for your team as well. 

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