Latest Contributions by MarkBockenhauer

ArcGIS Explorer does not have pattern or symbol fills for polygons. ... View more

Are you adding the data to ArcGIS Explorer desktop? ArcGIS Explorer does not have options for changing the cartographic display of a raster after it is added. ... View more

I just uninstalled build 1700 from my users and re-installed 1500. The main reasons for this step back : a)Projection and projection transformation problems. The users use a lot x,y through find tool, a lot of times the x,y through GGRS_87_to_WGS_84 were incorrect b)ArcGIS explorer crashes a lot of times when raster data is loading and we cannot send reports c)Notes taken and opened in another software e.g. Google Earth were incorrect a) We have identified the problem with how ArcGIS Explorer applies (or rather does not) transformations and we are working on a solution. b) What kind of raster data? Does the crash occur in both 3D and 2D?  Does an error message appear? what does it say? Is there a lot of content in the map, or does it occur when you load in the first raster (randomly)? c) My guess would be that you have a coordinate system and map transformation applied when you create the content for google earth, and problem 'a' is also showing itself for this?  If you use an ArcGIS Explorer default map, create a note and then share it as KML, the KML should display in the same location in Google Earth. Mark ... View more

We have identified a problem with the map transformation logic in ArcGIS Explorer and are working to fix it.  Once fixed we will release an updated version of ArcGIS Explorer.  We do appreciate your feedback, and specifically bringing this issue to our attention. Sometimes, it just takes more time than desired to determine what the problem is, and provide a solution... Mark ... View more

With default ArcGIS Server settings for dynamic mapservices when ArcGIS Explorer 2D makes a request to the server image files are written to the "arcgisoutput" folder on the server.  ArcGIS Explorer downloads the images from this folder. The request that ArcGIS Explorer makes will be something like: http://<server>/arcgisoutput/_ags_mapd164d97f465e46fd886ab9c5f64f6dbb.png My best guess is that security settings on the server are not allowing the ArcGIS Explorer client to access the images from the arcgisoutput folder.  You can check this by using a web debugger to see if the internet request is being blocked by the server. On a windows server you can check the security setting on the output folder in IIS Manager. ... View more

Lance, I took a look at your application configuration.  When I open the map, ArcGIS Explorer "runs out of display" resources (this is a windows limit), and it is basically not useable.  The instability will vary from machine to machine.  Some may be able to view it and others will not. The difference between 1500 and 1700 that is causing this to occur is the enhancement to the table of contents where service sublayers and legend items are shown in the table of contents. Right around 1300 legend items is the limit for my computer.  For services we do not show legend items if there are more than 100 for a layer. We do this to try and stay under the limit. For example in the picture above Terrestrial Ecosystems has more than 100 classes (603) so the legend items are not shown in the table of contents. Your map has around 300 layers in it, and likely a thousand plus legend items.  Would it be possible for you to create multiple maps (application configurations) perhaps a series with specfic uses and smaller numbers of layers? ... View more

I notice in one of the screen shots that you sent that the transformation had been set, and that is what I did to reproduce the problem.   When  the transformation is set to "none" the photo is geotagged at the clicked location. http://forums.arcgis.com/attachment.php?attachmentid=8014&d=1312186167 ... View more

The easiest thing to do is: Save the image service layer out of ArcMap as a Layer file, or create a layer package, and add the layer to ArcGIS Explorer.  ArcGIS Exlorer will honor the layer properties defined in ArcMap (or ArcGlobe if using 3D). Mark ... View more

Darryl, I took a look at this, and found that I could not reproduce the problem if I set the map coordinate system to RD_New.. similar to what Andrei reported.  However, If I set a transformation (Amersfoort to wgs 1984), I do see the photograph placed, away from where I clicked. To explain the difference between your two computers, it may be a difference of the map and specifically whether a transformation is being used or not. Mark ... View more

No.  There is no functionality in ArcGIS Explorer to get the Z value of geometry from a feature. If the Z value was an attribute of a feature, you could see it in a popup, but that would require converting the vertices of your line to points, and attributing the points. We are considering "Z measure" for a future release. Mark ... View more

I can't find any add-ins in arcgis.com. How can I find all the add-ins for arcgis explorer desktop? this is really frustrating. I used to be able to navigate to a repository, now it is more difficult. If you are searching for content at the http://www.arcgis.com site.  Make sure you are searching "all content" and not just 'web content' Mark ... View more

Maybe I'm imagining things, but didn't Explorer used to be able to display map tips before 1700? I can't get them to work anymore on layer files. Also, I can't get popups to display for layer files that consist of a feature class with a table joined to it. This used to work fine in 1500, and I haven't made any changes except installing 1700. Is anyone else experiencing this? I have reproduced both of these problems in ArcGIS Explorer 1700 and we will be working to fix these regressions. In summary: ArcGIS Layers (layer files .lyr and Layer Packages .lpk) no longer show maptips when viewedin 2D.  (the maptips do display in 3D) ArcGIS Layers (layer files .lyr and Layer Packages .lpk) with joins do not display a popup window when the feature is clicked. Mark ... View more

I opened the KML in Google Earth and ArcGIS Explorer 2D (Greek coordinate system) and it looks like it lines up?  Is there more that you can tell me about what you are seeing? Mark ... View more

Can you share the polygon (kml) that you are drawing in Google Earth? Thanks, Mark ... View more

The error may indicate that the URL(s) for the services used in the basemap cannot be accessed by your computer.  This is sometimes seen in organizations that use proxy servers or block specific sites. If you open the attached NMF file does it display the World Topo service? From Add Content in ArcGIS Explorer, can you: Add GIS Services... New Server Connection Server Type: ArcGIS Server Server: http://services.arcgisonline.com/arcgis/services Click next to connect. You should see a number of services, and you should be able to add them. If you cannot add the server connection or services, there is something about your internet settings or configuration that is blocking access. If the BaseMaps from the basemap gallery do not work, but you can open the attached NMF or connect directly to the services, the following URL may not be accessible, and needs to be, for the basemaps to work. http://www.esri.com/software/basemaps/basemaps.xml Specifically for the Bing Basemap you need access to the following URL(s): http://serverapi.arcgisonline.com/ http://t0.tiles.virtualearth.net/  <-- Microsoft servers For OpenStreetMap: http://a.tile.openstreetmap.org Mark ... View more