Latest Contributions by MarkBockenhauer

Jeff, The index.html is added when you click the main help button.  Other help links in the application will work as you expect. The 'en' part if for languages.  If you change to another language (arcgis explorer options) it will look for the help in a folder matching the language code. Mark ... View more

Jeff, The documentation could use some updating.  While the strategy for local files may have worked at the writing of the documentation it does not work as described.  There is a way to use local help though, without using http: 1.  This is what needs to be entered into the Application Configuration manager.      file://<computer name>/path/to/help/folder 2. The above string will get '/en/index.html'  added on to it.  (if you are running in english)  So you will need to create an 'en' folder and copy all of the help files into it. ... or rename the second arcgisexplorer_help_en folder in the zip to 'en' for example: the path used to open the help when put together by the software would be file://computer/arcgisexplorer_help_en/en/index.html The older strategy in the documentation using a drive letter, likely does not work due to updated browser security... this is just a guess on my part. If the NCFG you are creating is for use on your local area network, by lots of people, putting the help at a central network location may work better than putting it on everyones machine.  They would need to be connected to the network to see the help though. Mark ... View more

Yes,  provided you are using ArcGIS Server 10 and ArcGIS Explorer 1500. If you publish the package referenced earlier in this thread http://www.arcgis.com/home/item.html?id=e9b5b2bacbda46ff81731d52066b699b  to an ArcGIS 10 Server, the popup attachments will show up in the ArcGIS Explorer popup window. Mark ... View more

The first thing to look at is the graphics card, the type, and whether the best driver for that graphics card is installed. It may be helpful to run this tool.   http://cyri.systemrequirementslab.com/cyri_if/1186/10895 It will return information about the graphics card.  The tool also suggests whether ArcGIS Explorer will run on the graphics or not... this part is not always correct. Mark ... View more

A single click of a feature will open the popup window. If you added the data directly, like a shapefile for geodatabase, you can also set up popup properties in the layer properties.   Right click on the layer in the table of contents and click properties. http://webhelp.esri.com/arcgisexplorer/1500//en/identifying_items_in_the_map.htm# For ArcGIS layers (layer packages and LYR files) the HTML popup property needs to be set by the creator of the layer. http://help.arcgis.com/en/arcgisdesktop/10.0/help/index.html#//00s50000002r000000.htm For mapservices there is a popup property that you can turn on in ArcGIS Explorer.  Again right click on the service layer and set it's popup property. In general for services and ArcGIS Layers it is best if the popup properties were set by the creator of the service or layer.  ArcGIS Explorer just honors the defined popup behavior.  HTML popup properties were introduced in ArcGIS 9.3.1    Using ArcGIS Server 10 the HTML popup properies of the layers in the MXD or MSD are maintained and honored for services.  You shoud see the popup in ArcGIS Explorer as you would see it using ArcMap with the same data. Mark ... View more

Are you able to open the attached shapefile? ... View more

Is it ArcGIS Explorers 2D or 3D display? If 2D, you could set the map coordinate system to be the same as your WMS service. http://webhelp.esri.com/arcgisexplorer/1500//en/index.html#map_properties_coordinate_systems.htm That will give the best performance as well as the best display.  When the ArcGIS Explorer map coordinate system is set different from the data, it reprojects on the fly. Mark ... View more

Greg, ArcGIS Explorer requires a spatial reference (a .prj file).   In ArcMap using Toolbox you can define the projection.  ArcGIS 10 pictured. I also attached a .prj file that is for a WGS 84 geographic coordinate system.   You could rename it to match your shapefile name.  For example: tiles.shp tiles.dbf tiles.shx Rename the attached wgs_84.prj.txt or tiles.prj  and place it in the folder with your shapefile. If your shapefile coordinates are in WGS 84 it should load into ArcGIS Explorer in the right place. Mark ... View more

In ArcGIS Explorer you could share the notes as a layer package.  Then open the layer package in ArcMap and export the features to a shapefile. or you could share the notes as KML.   It might be easier for you to convert the KML into a shapefile. Mark ... View more

Both of these coordinate systems have equal performance in 3D if they are fully cached map services. ... View more

In 3D all of the point symbols are anchored at the bottom center of the icon.  This keeps them from sinking into the terrain when the view is tilted. In 2d you will see that the anchor position changes based on the symbol.  The pins are anchored at the point of the pin, while other symbols like the cars are anchored at the center of the symbol. Mark ... View more

If you want to share from ArcMap 10 to other ArcGIS Explorer users you can use a layer package.  Right Click on the layer in ArcMap and create layer package.  Use the HTML popup properties of the layer to control which attributes appear in the popup window. If you need to create KML, there is away to create it using ArcGIS Explorer 1500. Download the query plus add-in. http://www.arcgis.com/home/item.html?id=86d1eb20b0564b9f8a528e0e723ae3e6 This add-in will allow you to select the features from your shapefile that you want to share as KML. Add your shapefile to ArcGIS Explorer. Use Query Plus add-in to select the desired features. Add the selection to the ArcGIS Explorer map.  This step creates notes out of the features. Right click on the notes and share them as KML. Mark ... View more

Paul, .tif files just are not user friendly when it comes to displaying them in a web page. Popup windows in ArcGIS Explorer and ArcMap/Globe are just "web browsers in a window."  The standard <img src="image"> generally does not work for .tiff files in most browsers. To show a .tif image in a popup window you can use windows media player or another "embeddable app", and use the <object> to "embed" it. To see the popup in ArcGIS Explorer you will have to use a layer package.  Define how the popup should appear using the HTML popup layer property in ArcMap or ArcGlobe. I have created an example here that you can take a look at.  http://www.arcgis.com/home/item.html?id=e9b5b2bacbda46ff81731d52066b699b This example uses windows media player to display the .tif file. This example is an NMC (ArcGIS Explorer layer) that references a Layer Package (which contains attachments) from ArcGIS online. The HTML Popup properties for the layer package define how and which attachments display in the popup window.  Also note that ArcGIS Explorer 1500 fully supports the display of attachments in the popup window, but ArcMap / ArcGlobe do not (they only support the first image attachment).  However, you can see all of the attachments in ArcMap and ArcGlobe by using the identify tool. When you add a geodatabase feature class directly to ArcGIS Explorer through the Add Content menu, it is not possible to define a popup display that will show attachments. Mark ... View more

William, After opening the layer package in ArcMap can you save the layer file to your disk, and open the layer file in ArcGIS Explorer?   This is not the solution to the problem, just trying to narrow down the cause... is it the package, or the contents of the package... ?? Also, are you using ArcGIS Explorer on the same computer that you have ArcGIS 10 installed on?  This is not a problem, I am just trying to understand the exact setup, so I can ask the right questions, and potentially provide the right solution. Do you have service pack 1 for ArcGIS 10 installed, or just straight ArcGIS 10? When you install ArcGIS Explorer 1500, what happens when you try to use it?  In regards to system requirements ArcGIS Explorer 1500 is virtually the same as ArcGIS Explorer 1200.  There may be another cause for the problems you encounter, un-related to hardware. Mark ... View more

In your temp folder you will find the full setup after downloading and running the downloader.exe %temp%\ArcGISExplorer\1500\Setup ... View more