Latest Contributions by MarkBockenhauer

With the latest refresh of the ArcGIS.com site the webmap format was updated.  ArcGIS Explorer desktop will be able to open the maps in the next release (ArcGIS Explorer 1700), scheduled for may. Mark ... View more

Ruth, After you add your raster, right click on it in the table of contents then click Properties... One of the properties for added content is Pop up content.  There is a check box for choosing whether to display popup content or not (it is off by default for rasters).  With this checked on, when you single click on the raster in the main display it will show a popup window with the pixel value(s). Mark ... View more

Yes, the package that it references. Open the Layer Package in ArcMap and create a mapservice out of it. Mark ... View more

I tried the package you attached in ArcGIS Explorer 1500, and it works.  No, broken links. The package appears to be in good shape. I saved the Package to my C drive, and then Opened it via Add Content - ArcGIS Layers.  I then saved the map, and re-opened the map (same machine), and it all worked as expected. Do you have more information that would help in understanding why it is not working in your environment? thanks, Mark ... View more

The Services used in the basemaps require a 9.3 (preferably 9.3.1) ArcGIS version or greater. The basemaps are available as layer files from ArcGIS online.  http://www.arcgis.com/home/search.html?q=basemap%20lyr&t=content Mark ... View more

Your belief is correct. ArcGIS Server Standard can serve ArcGlobe (3dd) services.  You do need 3D Analysts to create the ArcGlobe Documents (3dd). Mark ... View more

Jeff, I attached an NCFG that I used to access local help. I copied the downloaded help to my C drive and renamed the folder inside to "en"   So, the folder path to the help files on my computer looks like this  C:\arcgisexplorer_help_en\en Using the application configuration manager I set the local help path to: file:///c:/arcgisexplorer_help_en When disconected from the internet, using the application configuration (NCFG) the help works. Mark ... View more

Lane, Can you share the package? Mark ... View more

Jeff, The index.html is added when you click the main help button.  Other help links in the application will work as you expect. The 'en' part if for languages.  If you change to another language (arcgis explorer options) it will look for the help in a folder matching the language code. Mark ... View more

Jeff, The documentation could use some updating.  While the strategy for local files may have worked at the writing of the documentation it does not work as described.  There is a way to use local help though, without using http: 1.  This is what needs to be entered into the Application Configuration manager.      file://<computer name>/path/to/help/folder 2. The above string will get '/en/index.html'  added on to it.  (if you are running in english)  So you will need to create an 'en' folder and copy all of the help files into it. ... or rename the second arcgisexplorer_help_en folder in the zip to 'en' for example: the path used to open the help when put together by the software would be file://computer/arcgisexplorer_help_en/en/index.html The older strategy in the documentation using a drive letter, likely does not work due to updated browser security... this is just a guess on my part. If the NCFG you are creating is for use on your local area network, by lots of people, putting the help at a central network location may work better than putting it on everyones machine.  They would need to be connected to the network to see the help though. Mark ... View more

Yes,  provided you are using ArcGIS Server 10 and ArcGIS Explorer 1500. If you publish the package referenced earlier in this thread http://www.arcgis.com/home/item.html?id=e9b5b2bacbda46ff81731d52066b699b  to an ArcGIS 10 Server, the popup attachments will show up in the ArcGIS Explorer popup window. Mark ... View more

The first thing to look at is the graphics card, the type, and whether the best driver for that graphics card is installed. It may be helpful to run this tool.   http://cyri.systemrequirementslab.com/cyri_if/1186/10895 It will return information about the graphics card.  The tool also suggests whether ArcGIS Explorer will run on the graphics or not... this part is not always correct. Mark ... View more

A single click of a feature will open the popup window. If you added the data directly, like a shapefile for geodatabase, you can also set up popup properties in the layer properties.   Right click on the layer in the table of contents and click properties. http://webhelp.esri.com/arcgisexplorer/1500//en/identifying_items_in_the_map.htm# For ArcGIS layers (layer packages and LYR files) the HTML popup property needs to be set by the creator of the layer. http://help.arcgis.com/en/arcgisdesktop/10.0/help/index.html#//00s50000002r000000.htm For mapservices there is a popup property that you can turn on in ArcGIS Explorer.  Again right click on the service layer and set it's popup property. In general for services and ArcGIS Layers it is best if the popup properties were set by the creator of the service or layer.  ArcGIS Explorer just honors the defined popup behavior.  HTML popup properties were introduced in ArcGIS 9.3.1    Using ArcGIS Server 10 the HTML popup properies of the layers in the MXD or MSD are maintained and honored for services.  You shoud see the popup in ArcGIS Explorer as you would see it using ArcMap with the same data. Mark ... View more

Are you able to open the attached shapefile? ... View more

Is it ArcGIS Explorers 2D or 3D display? If 2D, you could set the map coordinate system to be the same as your WMS service. http://webhelp.esri.com/arcgisexplorer/1500//en/index.html#map_properties_coordinate_systems.htm That will give the best performance as well as the best display.  When the ArcGIS Explorer map coordinate system is set different from the data, it reprojects on the fly. Mark ... View more