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Our organization is actively testing an ArcGIS Enterprise solution and we plan to build many federated servers to host 'user managed data' (think file geodatabases or Enterprise geodatabases that are usually part of some sort of data standard and have a fairly defined data lifecycle). The federated servers may be setup based on our organization units (think a server for each major 'office' or 'program') and we plan to setup the federated servers with Restricted Publishing to prevent staff from 1 office (or customer base) to publish in another offices environment - reference: Administer a federated server—Portal for ArcGIS (10.6) | ArcGIS Enterprise In order for this to work the portal role privilege "publish server based layers" (portal:publisher:publishServerServices) has to be enabled for the end users to publish to the federated servers. Each of the federated servers can be configured with 'restricted publishing' to only allow users in a specific portal group to publish to that environment, however it seems that a member who is in a portal role that has the publish server-based layers privilege granted can also publish server based layers to the hosting server. A couple of our staff members (including myself) have inadvertently published to the hosting server and as a result, the memory utilization was quite high causing cascading performance impacts. Hence the Idea: Provide a setting to "Restrict Publishing Server-Based Layers" to an ArcGIS Enterprise Hosting Server Basically want to restrict any 'server based layers' and designate the hosting server exclusively for the hosted services. Thanks for the consideration. Reference - Can you setup a "Hosting Server" and "Restricted Publishing"?
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02-04-2019
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Hi Steven, Its possible to restrict publishing to a federated server by setting the server role to "Federated Server With Restricted Publishing" - Administer a federated server—Portal for ArcGIS (10.6) | ArcGIS Enterprise We have tested that and works pretty well for federated servers. However.... There is no similar setting for a 'hosted server with restricted publishing'. Meaning all users who have the portal privilege to 'publish server based layers' can publish those server based layers to the hosting server. This is not ideal if users publish 'server based layers' to the hosting server and is adding additional load to the system that it was not designed for. We want to keep the hosting server EXCLUSIVELY for hosted services, and no 'server based layers'.
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01-28-2019
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Hi Steven, Thanks for the response. We do have 1 'federated/hosted' server setup with a back-end data store like you describe. We also have a few federated servers setup with 'restricted publishing' (controlled with portal groups). The real issue we are running into is that users who are publishing to the 'restricted publishing federated server' are also technically allowed to publish "full featured services" (think 'non-hosted' feature services) to the hosting server. So this question is.... Is there a way to restrict users from publishing "full featured services" to the hosting server if those users have the privilege to 'publish server based layers'? similar to setting up a federated feature server with 'restricted publishing'. Maybe control permissions via a portal group? Thanks
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01-24-2019
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Our organization is actively testing an ArcGIS Enterprise solution and we plan to build many federated servers to host 'user managed data' (think file geodatabases or Enterprise geodatabases that are usually part of some sort of data standard and have a fairly defined data lifecycle). The federated servers may be setup based on our organization units (think a server for each major 'office' or 'program') and we plan to setup the federated servers with Restricted Publishing to prevent staff from 1 office to publish in another offices environment - reference: Administer a federated server—Portal for ArcGIS (10.6) | ArcGIS Enterprise This is all fine so far, and allows us to restrict our publishers so they only have access to the server we have setup for them, however it seems that a member who is in a portal role that has the publish server-based layers privilege granted can publish to the hosting server. A couple of our staff members (including myself) have inadvertently published to the hosting server and as a result, the memory utilization was quite high causing cascading performance impacts. Hence the question: Is there a way to setup the hosting server with 'restricted publishing' like you can a federated server? Basically want to restrict any 'federated services' and designate this server exclusively for the hosted services. Thanks!
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12-17-2018
02:59 PM
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Related to this thread - https://community.esri.com/message/677182-re-is-it-possible-in-arcgis-server-105-to-restrict-users-with-publisher-roles-…
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12-17-2018
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I tried to add a service dependancy to the ArcGIS Server windows service - Sc config | Microsoft Docs C:\>sc config "A-arcpy-pysvc-test" depend= "ArcGIS Server"
[SC] ChangeServiceConfig SUCCESS But the python service starts up much faster than ArcGIS Server and I cannot find a way to set a delay to the dependency. I might be able to put a delay (5 min sleep timer) before importing arcpy and completing the core logic. Still mulling over options...
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12-03-2018
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Our organization has built a few python based windows services to complete some automated tasks; these windows services are installed on the same server running ArcGIS Server so they can use the underlying python deployment and tie into arcpy. These windows services have functioned along side ArcGIS Server quite well until the v10.5 release. At the 10.5 release, we are starting to experience issues. Primarily that... if the python based windows service is started before the ArcGIS Server service, then all the ArcSOC.exe's fail on launch. We can see the ArcSOC.exe briefly show up taskmgr but they disappear and throw the following exception in the ArcGIS Server manager logs - Level Time Message Source Machine Code Time Elapsed User Name Process Thread Method Name DEBUG Nov 26, 2018, 5:25:38 PM Cleaning up previous service instance and server context. System/PublishingTools.GPServer <SERVER>.<DOMAIN> 9999 3512 78 DEBUG Nov 26, 2018, 5:25:38 PM com.esri.arcgis.discovery.servicelib.AGSException: activation failed; nested exception is: java.rmi.activation.ActivationException: object activation failed after 2 tries; nested exception is: java.rmi.ConnectException: Connection refused to host: <XX.XXX.XX.XX>; nested exception is: java.net.ConnectException: Connection refused: connect at com.esri.arcgis.discovery.servicelib.ServerContextFactory.createContext(ServerContextFactory.java:198) at com.esri.arcgis.discovery.ejb.util.EJBBase.initService(EJBBase.java:425) at com.esri.arcgis.discovery.ejb.util.EJBBase.init(EJBBase.java:277) at com.esri.arcgis.discovery.ejb.impl.GPServerSyncBean.init(GPServerSyncBean.java:47) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.apache.openejb.core.interceptor.ReflectionInvocationContext$Invocation.invoke(ReflectionInvocationContext.java:162) at org.apache.openejb.core.interceptor.ReflectionInvocationContext$LifecycleInvocation.invoke(ReflectionInvocationContext.java:194) at org.apache.openejb.core.interceptor.ReflectionInvocationContext.proceed(ReflectionInvocationContext.java:144) at org.apache.openejb.monitoring.StatsInterceptor.record(StatsInterceptor.java:164) at org.apache.openejb.monitoring.StatsInterceptor.PostConstruct(StatsInterceptor.java:101) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.apache.openejb.core.interceptor.ReflectionInvocationContext$Invocation.invoke(ReflectionInvocationContext.java:162) at org.apache.openejb.core.interceptor.ReflectionInvocationContext.proceed(ReflectionInvocationContext.java:144) at org.apache.openejb.core.interceptor.InterceptorStack.invoke(InterceptorStack.java:122) at org.apache.openejb.core.stateless.StatelessInstanceManager.ceateInstance(StatelessInstanceManager.java:237) at org.apache.openejb.core.stateless.StatelessInstanceManager.createInstance(StatelessInstanceManager.java:448) at org.apache.openejb.core.stateless.StatelessInstanceManager.access$100(StatelessInstanceManager.java:72) at org.apache.openejb.core.stateless.StatelessInstanceManager$BackgroundThread.run(StatelessInstanceManager.java:507) Caused by: java.rmi.activation.ActivateFailedException: activation failed; nested exception is: java.rmi.activation.ActivationException: object activation failed after 2 tries; nested exception is: java.rmi.ConnectException: Connection refused to host: <XX.XXX.XX.XX>; nested exception is: java.net.ConnectException: Connection refused: connect at sun.rmi.server.ActivatableRef.activate(ActivatableRef.java:304) at sun.rmi.server.ActivatableRef.invoke(ActivatableRef.java:133) at java.rmi.server.RemoteObjectInvocationHandler.invokeRemoteMethod(RemoteObjectInvocationHandler.java:227) at java.rmi.server.RemoteObjectInvocationHandler.invoke(RemoteObjectInvocationHandler.java:179) at com.sun.proxy.$Proxy42.setProductCode(Unknown Source) at com.esri.arcgis.discovery.servicelib.ServerContextFactory.a(ServerContextFactory.java:255) at com.esri.arcgis.discovery.servicelib.ServerContextFactory.createContext(ServerContextFactory.java:195) ... 23 more Caused by: java.rmi.activation.ActivationException: object activation failed after 2 tries; nested exception is: java.rmi.ConnectException: Connection refused to host: <XX.XXX.XX.XX>; nested exception is: java.net.ConnectException: Connection refused: connect at sun.rmi.server.Activation$GroupEntry.activate(Activation.java:1184) at sun.rmi.server.Activation$ActivatorImpl.activate(Activation.java:406) at sun.reflect.GeneratedMethodAccessor10.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:346) at sun.rmi.transport.Transport$1.run(Transport.java:200) at sun.rmi.transport.Transport$1.run(Transport.java:197) at java.security.AccessController.doPrivileged(Native Method) at sun.rmi.transport.Transport.serviceCall(Transport.java:196) at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:568) at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:826) at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.lambda$run$0(TCPTransport.java:683) at java.security.AccessController.doPrivileged(Native Method) at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:682) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) at sun.rmi.transport.StreamRemoteCall.exceptionReceivedFromServer(StreamRemoteCall.java:276) at sun.rmi.transport.StreamRemoteCall.executeCall(StreamRemoteCall.java:253) at sun.rmi.server.UnicastRef.invoke(UnicastRef.java:162) at java.rmi.server.RemoteObjectInvocationHandler.invokeRemoteMethod(RemoteObjectInvocationHandler.java:227) at java.rmi.server.RemoteObjectInvocationHandler.invoke(RemoteObjectInvocationHandler.java:179) at com.sun.proxy.$Proxy41.activate(Unknown Source) at java.rmi.activation.ActivationID.activate(ActivationID.java:118) at sun.rmi.server.ActivatableRef.activate(ActivatableRef.java:277) ... 29 more Caused by: java.rmi.ConnectException: Connection refused to host: <XX.XXX.XX.XX>; nested exception is: java.net.ConnectException: Connection refused: connect at sun.rmi.transport.tcp.TCPEndpoint.newSocket(TCPEndpoint.java:619) at sun.rmi.transport.tcp.TCPChannel.createConnection(TCPChannel.java:216) at sun.rmi.transport.tcp.TCPChannel.newConnection(TCPChannel.java:202) at sun.rmi.server.UnicastRef.invoke(UnicastRef.java:130) at java.rmi.activation.ActivationGroup_Stub.newInstance(Unknown Source) at sun.rmi.server.Activation$ObjectEntry.activate(Activation.java:1455) at sun.rmi.server.Activation$GroupEntry.activate(Activation.java:1141) at sun.rmi.server.Activation$ActivatorImpl.activate(Activation.java:406) at sun.reflect.GeneratedMethodAccessor10.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:346) at sun.rmi.transport.Transport$1.run(Transport.java:200) at sun.rmi.transport.Transport$1.run(Transport.java:197) at java.security.AccessController.doPrivileged(Native Method) at sun.rmi.transport.Transport.serviceCall(Transport.java:196) at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:568) at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:826) at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.lambda$run$0(TCPTransport.java:683) at java.security.AccessController.doPrivileged(Native Method) at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:682) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) Caused by: java.net.ConnectException: Connection refused: connect at java.net.DualStackPlainSocketImpl.connect0(Native Method) at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:79) at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350) at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206) at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188) at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172) at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) at java.net.Socket.connect(Socket.java:589) at java.net.Socket.connect(Socket.java:538) at java.net.Socket.<init>(Socket.java:434) at java.net.Socket.<init>(Socket.java:211) at sun.rmi.transport.proxy.RMIDirectSocketFactory.createSocket(RMIDirectSocketFactory.java:40) at sun.rmi.transport.proxy.RMIMasterSocketFactory.createSocket(RMIMasterSocketFactory.java:148) at sun.rmi.transport.tcp.TCPEndpoint.newSocket(TCPEndpoint.java:613) ... 23 more System/PublishingToolsEx.GPServer <SERVER>.<DOMAIN> 9999 3512 83 DEBUG Nov 26, 2018, 5:25:38 PM Could not initialize service 'System.PublishingToolsEx.GPServer'. activation failed; nested exception is: java.rmi.activation.ActivationException: object activation failed after 2 tries; nested exception is: java.rmi.ConnectException: Connection refused to host: <XX.XXX.XX.XX>; nested exception is: java.net.ConnectException: Connection refused: connect System/PublishingToolsEx.GPServer <SERVER>.<DOMAIN> 8275 3512 83 SEVERE Nov 26, 2018, 5:25:38 PM Could not initialize service 'System.PublishingToolsEx.GPServer'. System/PublishingToolsEx.GPServer <SERVER>.<DOMAIN> 8275 3512 83 Here is a quick shell/example of a python based windows service that we have built: logging_level = "DEBUG"
logfile = r'C:\tmp\A-arcpy-pysvc-test.log'
check_interval = 30
#standard imports
import sys
import os
import logging
from logging import handlers
import traceback
import socket
import win32serviceutil
import win32service
import win32event
import servicemanager
exception_throw=False
try:
import arcpy
except:
sys.path.append(r'C:\Program Files\ArcGIS\Server\arcpy')
sys.path.append(r'C:\Program Files\ArcGIS\Server\bin')
sys.path.append(r'C:\Program Files\ArcGIS\Server\ArcToolbox\Scripts')
import arcpy
exception_throw = True
####################################
### Classes/Functions ###
####################################
class WinNtSvc (win32serviceutil.ServiceFramework):
_svc_name_ = "A-arcpy-pysvc-test"
_svc_display_name_ = "A Python ArcPY Service Test"
def __init__(self,args):
win32serviceutil.ServiceFramework.__init__(self,args)
self.hWaitStop = win32event.CreateEvent(None,0,0,None)
def SvcStop(self):
self.ReportServiceStatus(win32service.SERVICE_STOP_PENDING)
win32event.SetEvent(self.hWaitStop)
logging.info("***** STOPPING WINDOWS NT SERVICE ON HOST '%s' *****"%socket.gethostname())
def SvcDoRun(self):
servicemanager.LogMsg(
servicemanager.EVENTLOG_INFORMATION_TYPE,
servicemanager.PYS_SERVICE_STARTED,
(self._svc_name_,'')
)
self.main()
def main(self):
############################
### SETUP ###
############################
### SETUP LOGGING ###
logging_levels={'DEBUG':logging.DEBUG,
'INFO':logging.INFO,
'WARNING':logging.WARNING,
'ERROR':logging.ERROR,
'CRITICAL':logging.CRITICAL
}
lu_log_level=logging_levels[logging_level] if logging_levels.has_key(logging_level) else "WARNING"
print "logging to %s"%logfile
# logging.basicConfig(format='[%(asctime)s][%(levelname)s] %(message)s', datefmt='%Y/%m/%d %H:%M:%S', level=lu_log_level, filename=logfile, filemode="a")
# 1 MB = 1048576 bytes
logger = logging.getLogger()
logger.setLevel(lu_log_level)
filehandler = logging.handlers.RotatingFileHandler(logfile)
formatter=logging.Formatter('[%(asctime)s][%(levelname)s][%(name)s][%(lineno)d] %(message)s', datefmt='%Y/%m/%d %H:%M:%S')
filehandler.setFormatter(formatter)
# write to file handler and standard out
logging.getLogger().addHandler(filehandler)
logging.getLogger().addHandler(logging.StreamHandler())
logging.info("***** STARTING '{}' LOOP ON HOST '{}' *****".format(self._svc_name_,socket.gethostname()))
if not logging_levels.has_key(logging_level):
logging.warning("Failed to determine logging level. Defaulted to 'WARNING' Options are: %s"%",".join(logging_levels.keys()))
############################
### PRE-LOOP CODE ###
############################
############################
### LOOPING ROUTINE ###
############################
logging.info("arcpy loaded from {}".format(arcpy))
if exception_throw:
logging.warning("unable to load arcpy without adjusting sys.path to: ")
for p in sys.path:
logging.warning(" - {}".format(p))
logging.info("starting check every %s seconds"%check_interval)
rc=None
while rc != win32event.WAIT_OBJECT_0:
logging.info("Loop")
logging.info("Next check in %s seconds"%check_interval)
rc = win32event.WaitForSingleObject(self.hWaitStop, check_interval*1000)
##provides an interface to register the service. You can register the service with the system by running
#python <service>.py install
##one line of executable code
if __name__ == '__main__':
win32serviceutil.HandleCommandLine(WinNtSvc)
To install that service, save it as a file (ex: win_svc_sample.py), install the 64-bit version of pywin32 for python 2.7 and run this command from the windows command line as administrator: python.exe win_svc_sample.py install We've tried a variety of things to resolve including: Installing a virtual environment with the pywin32 modules and creating the service from the virtualenv Installing ArcGIS Desktop along side server Tested on both 10.4.1, 10.5.1, and 10.6.1 on windows 2008 and 2012. We can run a windows service just fine as long as we do not import arcpy. If we import arcpy then the ArcSOC.exe fail to launch. We were able to achieve success by installing ArcGIS Desktop along side the server, and can confirm that if arcpy is loaded from <module 'arcpy' from 'C:\Program Files (x86)\ArcGIS\Desktop10.6\ArcPy\arcpy\__init__.pyc'> then it will function when co-located on the same server as ArcGIS Server. However, if desktop is not there, then arcpy is loaded from <module 'arcpy' from '<C:\Program Files\ArcGIS\Server\ArcPy\arcpy\__init__.pyc>'then the ArcSOC.exe's fail. Thoughts from the community? Is anyone else running python based windows services on the same server as ArcGIS for Server? Any idea why importing arcpy from a windows service would prevent arcgis server from functioning? We can move these windows services to a new host running ArcGIS Desktop with background geoprocessing in the short term, however we have larger plans to co-locate with server at multiple locations in the future and would really like to ensure compatibility with server. The error java.rmi.activation.ActivationException: object activation failed after 2 tries; nested exception is: java.rmi.ConnectException: Connection refused to host: <XX.XXX.XX.XX>; nested exception is: java.net.ConnectException: Connection refused: connect Suggests a firewall block (all are disabled and this works without the python based windows service) or a different component is failing which is listening for an active connection. Interesting enough.. if the server is started first, then the python windows service, everything appears to work as expected. Including stopping/re-starting arcgis server services (the ArcSOC.exe do not fail to launch as long as the server is running correctly). Thanks for any help/advise.
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11-26-2018
05:06 PM
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Vote Up! We are having challenges managing this as well and are looking for automation options. Not having access in arcpy is troublesome... It is further challenging just making an API call to the REST endpoint as the account that makes that call has to be the user that owns the replica OR a full site-wide ArcGIS Server administrator - Unregister Replica (Feature Service)—ArcGIS REST API: Services Directory | ArcGIS for Developers (I tested this today at least at v10.4.1) I have not tested it, but I assume the Python API for ArcGIS will also execute the same REST API call and subjected to the same limitation; Either has to be the user that owns the replica OR a full ArcGIS Server admin - arcgis.features.managers module — arcgis 1.5.0 documentation I do agree with the behavior of the REST API call as any user should not be able to administer other users replicas. However, I do not want to setup our scheduled task/windows service (that will monitor and correct this situation) with an account that is a full on ArcGIS Server administrator. This is a hard situation correcting the situation through the REST API call... If I had an arcpy command, I could use the back end .sde connection file to a built in SQL "editing" account that ultimately owns the database replica (the editing account in our situation is the account we used to publish the feature service with sync capability). This would support the principal of least privileges and ensure I dont have to be a full administrator to correct this situation (just the true owner of the replica which is the database identity). So please provide an arcpy (or Python API call) that we can use to administer the replicas in an automated fashion. Thanks for the consideration.
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11-09-2018
03:26 PM
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Esri has confirmed this situation and marked it as a bug: BUG-000114598: ----------------------------- RuntimeError "workspace already in transaction mode" occurs when using da.UpdateCursor on TableView after changing the version.
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06-11-2018
12:44 PM
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We were experiencing css files being cached in chrome (from disk). It appears that chrome was not checking the ETag, cache-control, expires, or last-modified headers to determine if the .css files should be re-cached (as described here and here). we tried manually adding headers in our IIS server and still no success getting chrome to re-load the .css files. Forcing all the anonymous users to clear the cache or force refresh is not an option. Bottom Line: We updated the env.js deployVersion value and that did add the new value to the URI which does require chrome to load a new .css file (since it looks like a new resource). Our plan is to update this deployVersion variable on deployment time to avoid the cache. So far its working well... Here was the URL being loaded from the cache: And when updating the deployVersion variable, the browser does "reload" the css file since it sees it as a new URL:
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06-08-2018
12:32 PM
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Update to this thread. After a painful trial and error process, we tracked down the issue with a large Map Name length (that is derived from the MXD Data Frame value which defaults to "Layers"). This service in particular has a quite long name at 96 characters currently - "BLM National Surface Management Agency - without PriUnk - National Geospatial Data Asset (NGDA)" It appears that the name of the .tpk file that is generated is based on this value. The name also has hyphens and parenthesis which was another possible issue, however we did test with a shorter name with both hyphens and parenthesis with success. Here is an example .tpk file path that is staged in the output location (this one worked because the name was short enough): \\<server>\<share>$\ArcGISServer\directories\arcgisoutput\lands\BLM_Natl_SMA_Cached_without_PriUnk_paran_and_hyphen_MapServer\_agsLMapCacheLF440\test - test (test).tpk Here is an example that failed: \\<server>\<share>$\ArcGISServer\directories\arcgisoutput\lands\BLM_Natl_SMA_Cached_without_PriUnk_ph_target250_MapServer\_agsLMapCacheLEA9\target250aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa - test (test)\_alllayers\L03 We will consider shrinking this value down on our production environment. BOTTOM LINE: Consider impacts to business workflows (including mobile) when changing the data frame value in services that are published.
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04-05-2018
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Thanks for the response Ryan. The ExportTiles is called from the mobile devices when attempting to take this 'basemap' offline. The service we have this enabled on is our external test environment at - lands/BLM_Natl_SMA_Cached_without_PriUnk (MapServer)
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04-05-2018
10:37 AM
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We have deployed an ArcGIS Server Mapping service (running 10.4.1 + security patches) and cached the service to LOD 14. Our mobile users would like to use this service offline on their mobile devices (collector for arcgis), however we are having troubles with the exportTiles operation. The server is returning an error that it failed to package tiles: Job Status je10e77c47e0b4c33b679f0fea1d60d96(Export Tiles) Job ID: je10e77c47e0b4c33b679f0fea1d60d96_et Job Status: esriJobFailed Job Messages: esriJobMessageTypeInformative: Submitted. esriJobMessageTypeInformative: Executing... esriJobMessageTypeInformative: Executing (Export Cache): ExportCache <FOLDER>/<SERVICE>:MapServer # COMPACT TRUE 1 TRUE # 1,2,3,4 FALSE "Feature Set" # {"requestMode":"REST","exportBy":"levelId","recompress":false,"recompressQuality":75} esriJobMessageTypeInformative: Start Time: Mon Mar 26 17:33:00 2018 esriJobMessageTypeInformative: Finished:: 4 percent esriJobMessageTypeInformative: Estimated Time Remaining: Calculating... esriJobMessageTypeInformative: Finished:: 13 percent esriJobMessageTypeInformative: Estimated Time Remaining: Calculating... esriJobMessageTypeInformative: Finished:: 34 percent esriJobMessageTypeInformative: Estimated Time Remaining: Calculating... esriJobMessageTypeInformative: Finished:: 99 percent esriJobMessageTypeInformative: Estimated Time Remaining: Calculating... esriJobMessageTypeError: ERROR 001461: Failed to package tiles. esriJobMessageTypeError: Can't load format DLL. esriJobMessageTypeError: Failed to execute (Export Cache). esriJobMessageTypeInformative: Failed at Mon Mar 26 17:33:04 2018 (Elapsed Time: 4.19 seconds) esriJobMessageTypeError: Failed. I was able to access the Esri tiled basemaps and export a tile package with the same input variables: esriJobMessageTypeInformative: Executing (Export Cache): ExportCache World_Street_Map:MapServer # COMPACT TRUE 1 TRUE # 1,2,3,4 FALSE "Feature Set" # {"requestMode":"REST","exportBy":"levelId","recompress":false,"recompressQuality":90} esriJobMessageTypeInformative: Start Time: Mon Mar 26 16:13:50 2018 esriJobMessageTypeInformative: Finished:: 2 percent esriJobMessageTypeInformative: Estimated Time Remaining: Calculating... esriJobMessageTypeInformative: Finished:: 8 percent esriJobMessageTypeInformative: Estimated Time Remaining: Calculating... esriJobMessageTypeInformative: Finished:: 28 percent esriJobMessageTypeInformative: Estimated Time Remaining: Calculating... esriJobMessageTypeInformative: Finished:: 99 percent esriJobMessageTypeInformative: Estimated Time Remaining: Calculating... esriJobMessageTypeInformative: Exported a package of 4220405 bytes. esriJobMessageTypeInformative: Succeeded at Mon Mar 26 16:14:02 2018 (Elapsed Time: 11.46 seconds) The only main differences I see between our two services is that the Esri online basemap tileInfo->format is JPEG while ours is MIXED. Esri is also running 10.5.1 while we are on 10.4.1. I am able to export tiles if I disable the tile Package input variable (in blue below): esriJobMessageTypeInformative: Executing (Export Cache): ExportCache <folder>/<service>:MapServer # COMPACT TRUE 1 FALSE # 1,2,3,4 FALSE "Feature Set" # {"requestMode":"REST","exportBy":"levelId","recompress":false,"recompressQuality":75} esriJobMessageTypeInformative: Start Time: Mon Mar 26 17:22:09 2018 esriJobMessageTypeInformative: Finished:: 4 percent esriJobMessageTypeInformative: Estimated Time Remaining: Calculating... esriJobMessageTypeInformative: Finished:: 13 percent esriJobMessageTypeInformative: Estimated Time Remaining: Calculating... esriJobMessageTypeInformative: Finished:: 34 percent esriJobMessageTypeInformative: Estimated Time Remaining: Calculating... esriJobMessageTypeInformative: Finished:: 99 percent esriJobMessageTypeInformative: Estimated Time Remaining: Calculating... esriJobMessageTypeInformative: Succeeded at Mon Mar 26 17:22:13 2018 (Elapsed Time: 4.40 seconds) I've reviewed the Export Tiles operation REST API doc - Export Tiles—ArcGIS REST API: Services Directory | ArcGIS for Developers and the Tool Reference error code documentation - 001461: Failed to package tiles.—Help | ArcGIS Desktop I've ensured that the target cache directory and output directory both have enough space and the headless ArcGIS Server AD service account has modify rights to both locations. ArcGIS Server logs did not provide much further visibility (although there was a few stack traces present in DEBUG mode): DEBUG Mar 26, 2018, 5:44:39 PM org.apache.jasper.JasperException: org.apache.jasper.JasperException: java.lang.NullPointerException at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:556) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:462) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:395) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:339) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:748) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:486) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:411) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:338) at com.esri.rf.RRequest.forward(RRequest.java:983) at com.esri.rf.RRequest.htmlForwardElseThrowHE(RRequest.java:552) at com.esri.client.app.templates.OperationTemplate.handleException(OperationTemplate.java:271) at com.esri.client.app.templates.OperationTemplate.execute(OperationTemplate.java:121) at com.esri.client.app.mapserver.MapExportTilesHandler.exportStatus(MapExportTilesHandler.java:399) at com.esri.client.app.mapserver.MapExportTilesHandler.service(MapExportTilesHandler.java:83) at com.esri.rf.RServlet.service(RServlet.java:116) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:625) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: org.apache.jasper.JasperException: java.lang.NullPointerException at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:556) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:477) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:395) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:339) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:748) at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:604) at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:543) at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:954) at org.apache.jsp.www.framework.common.template_jsp._jspService(template_jsp.java:156) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:439) ... 39 more Caused by: java.lang.NullPointerException at org.apache.jsp.www.client.gpserver.gpjob_jsp._jspService(gpjob_jsp.java:87) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:439) ... 52 more Rest SEVERE Mar 26, 2018, 5:44:39 PM Unable to process request. org.apache.jasper.JasperException: java.lang.NullPointerException Rest DEBUG Mar 26, 2018, 5:44:39 PM com.esri.arcgis.discovery.json.JSONException: JSONObject["value"] not found. at com.esri.arcgis.discovery.json.JSONObject.get(JSONObject.java:369) at com.esri.arcgis.discovery.json.JSONObject.getString(JSONObject.java:496) at com.esri.client.app.mapserver.MapExportTilesHandler$5.doOperation(MapExportTilesHandler.java:373) at com.esri.client.app.templates.OperationTemplate.execute(OperationTemplate.java:119) at com.esri.client.app.mapserver.MapExportTilesHandler.exportStatus(MapExportTilesHandler.java:399) at com.esri.client.app.mapserver.MapExportTilesHandler.service(MapExportTilesHandler.java:83) at com.esri.rf.RServlet.service(RServlet.java:116) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:625) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Rest SEVERE Mar 26, 2018, 5:44:39 PM Error getting status for job j1b0dc1ca4311489eb1f5fae8bd197455 on Export Cache JSONObject["value"] not found. Rest I also reviewed windows event viewer on the 2 back end servers that are in the cluster hosting this service (and the caching service). We have many arcgis server environments (all running 10.4.1), and 1 is explicitly setup for cache builds (not for production use). I tested this both on the original cache build server, and our public facing environment. Both failed with the same results. Posting the community for any feedback/suggestions before I open an incident with Esri. Thank you in advance! Sean C Haile Huber, Daniel CStacey E CroweRyan Kelley
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03-26-2018
04:58 PM
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We ran into this issue today. Our intermediate and root certificates were not setup correctly on the IIS host running the web-adaptors and portal product. We have the ArcGIS Server (AGS) and datastore on a separate host. After fixing the intermediate and root certs on the IIS server, we were able to publish to the AGS directly as a full featured map service (not a hosted feature service), however we still were unable to publish hosted feature services to the portal data store. Since we could publish to the AGS, that ruled out the issue with server and data store. We restarted the IIS and portal windows services many times and spent a few hours troubleshooting but kept receiving this error. The final fix was to reboot the entire VM, when it came back up the certs were trusted from portal and we were able to publish the hosted feature services. I would have thought that restarting the windows services would have been enough, but something underlying was still caching the issue with the cert chain. I'm not saying this is your problem, just providing feedback on how we resolved it in our environment (4+ hrs of troubleshooting). We also have a web-app firewall in the front of this environment and a firewall between the IIS/Portal server and AGS+Data Store in the mix that was causing a few issues (false-positive denies). Those FW issues were resolved early in the day, but the publishing did plague us until we got the intermediate/root certs loaded correctly AND completed a server reboot. Best of luck.
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03-22-2018
07:43 AM
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Thank you Tina Morgan ... this was very helpful obtaining a full compress on a national/central geodatabase that has (14) 2-way and 1-way connected replicas (in place for the past 5 years). This information was the key in the puzzle to obtain a state 0 compress. We were able to demonstrate a 10-15% performance gain on this geodatabase. We were also able to demonstrate an 85% gain on a different geodatabase that was using versioning with large bulk replace operations (no connected replicas). More sharing the gains that can be had for a properly tuned geodatabase. This information should be highlighted further!
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03-06-2018
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