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On hosted you use the https://survey123.arcgis.com/ website. Not sure how that works in Portal?
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09-16-2025
06:27 AM
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We are getting these error dumps as posted above also and "Failed to obtain item from data store for given id: ()" also. The admins set us up to do everything as shared to start and not use dedicated. As we migrate to the new server more and more we started getting these errors and really poor performance on some bigger layers like polygons and image services. Some will not draw at all and just site there. Often we get totally white maps. We doubled the number of shared instances but still having issues. Seems like moving anything that has issues to dedicated has helped. But some still did crash out saying out of resources when set to 1 and 2 (I am thinking 0 min 2 max is best?). We have over 300 services now (but 50 some are just views) and have it set to 16 instances (was set on a 8 core with 50 for each (which I think is the default). Server CPU under 30% and RAM under 40% used. Its a Azure VM. They come every second or so. Often we can hit one and its fine but hit a second and it starts in the log. We do not have too many users on yet so not sure what will happen then. Polygons in a Ops Dashboard make it the most mad. I am thinking we wack-a-mole any service that is slow and change to dedicated? Or you seem to say just put the little ones that are not used much to shared then ones we know are big or used a lot to dedicated? And set to? Not finding too much on this so any help is greatly appreciated! Been on it a week already. thanks for any info @JakeSkinner I think we may have met in the past.
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09-15-2025
03:18 PM
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Checking in to see how this is going for you? We started getting Failed to obtain item from data store for given id: () also. The admins set us up to do everything as shared to start. As we migrate to the new server more and more we started getting these and really poor performance. We doubled the number of shared but still having issues. Seems like moving anything that has issues to dedicated has helped. But some still did crash out. We have over 300 services now and have it set to 16 instances on a 8 core with 50 for each (which I think is the default). Server is CPU under 30% and RAM under 40% used. Its a VM. thanks for any info
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09-15-2025
03:08 PM
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You have to keep the built in 123 ones though or it will not publish. Got to have both.
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09-12-2025
11:12 AM
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Not going to work since globalid does not get assigned until the record is pushed up to the service, which makes sense. I suggest having 2 relates. One is your own key and the other is the built in 123 that is left alone. I got a big write up on it here. We do it in prob 50 forms now. Works great. Bit more work to setup but not too bad once you get the hang of it. https://community.esri.com/t5/arcgis-survey123-questions/mapping-with-survey123-within-a-polygon-or-admin/td-p/836112 Also as info here are all the reasons I do not use globalid https://community.esri.com/t5/arcgis-collector-questions/related-tables-for-offline-data-collection/td-p/92900 Hope that helps
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09-12-2025
10:11 AM
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Yes we make summary pages for most of our forms. Using grid and groups works out nice. You just use sum, join, max, min, etc and it works ok. Red call outs in potential bad answers also.
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09-09-2025
11:41 AM
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You can also try the read only column for that. I think we had better luck using that by checking the next question tied to the main question so try that also.
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09-09-2025
11:38 AM
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emoji's are an option as well that I think works in the web https://community.esri.com/t5/arcgis-survey123-documents/how-to-simulate-instant-data-checking-using-emojis/ta-p/916725
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09-09-2025
11:16 AM
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Confirmed it was database views that fail. It does not like the dates for some reason. The 2 layers the view came up work just fine. Hopefully that gets fixed.
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09-03-2025
03:07 PM
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Getting these * on my date fields in Pro 3.3.5 also. Weird that other layers work fine. I am not understanding the fix here? I just have the 2 layers I need in there. Same issue in 3.5.2. Weird our other layers worked just fine. Stuck and I need these. Any ideas?
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09-03-2025
02:11 PM
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Now that I think of it body::accuracyThreshold may work also. But not sure if it just warns you or stops you? bind::esri:warning and bind::esri:warning_message will show messages right on the map also if I remember right. But not stop submission.
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09-03-2025
10:15 AM
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Have you tried setting accuracy threshold from this post? https://community.esri.com/t5/arcgis-survey123-blog/survey123-tricks-of-the-trade-xlsforms-and/ba-p/894139 Not sure but it may work.
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09-03-2025
07:16 AM
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Update we are finding this is only an issue when the Analysis widget is in the accordion. In the regular widget controller it works fine. Inconsistences in ExB have for sure been hard on us.
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09-02-2025
01:45 PM
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Analysis Widget hanging with a spinning Run in Chrome only. Edge works no problem. We tried all kinds of logins etc but Chrome is not happy. Anyone seen this? The ExB is in AGOL and the GP service is portal. We get the popup window to login to the Portal fine. Tried 5 different computers. Our old tools that are on a 11.3 standalone server also work just fine in Chrome. So I think its something with the portal tools in a AGOL ExB? Edit we see now that Edge and Chrome is blocking the popups as it goes into an infinite login loop to the portal. So looking like something with the Analysis widget not liking pass through login? Thanks
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09-02-2025
07:14 AM
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