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Hi Steve, Try registering the first WA, set the Webcontext URL and then configuring second WA in this order. Shane
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02-10-2021
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Hi Jamal NUMAN, No problem. The "Rebuild the index for Portal" is usually utilised post upgrade and is because there are items, groups or users missing and completes the upgrade process for Portal. Before this has been completed search functionality will not work until reindexing is complete. So in terms of performance it assists with post upgrade however I would refer to the information provided in my first comment as a starting point. Shane
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11-05-2020
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Hi Craig Johnson, Which exact course did your collegue undertake? That order is fine and I believe is the recommended installation and upgrading order. When you federate the portal with Server it takes on portals security settings as Im sure you are aware. The Datastore however should still be connected to Server utilising its Server URL on port 6443 and utilising the Servers administrator account. Once this has been done the hosting functionality is able to be selected for the server within Portal. I couldnt answer your question about the host file for the windows system sorry. However it could have something to do with the configuration of your web adaptor and the machine name configuration. Sure thing, in IIS go to default website and click on bindings. In there adjust settings to Type: https, IP address: All Unassigned, Port: 443, SSL certificate: Choose the certificate . From there export that certificate out of IIS as a .pfx and in the chain when you inspect it, export any root or intermediate certificates as a .cer . From here navigate to portaladmin and follow the steps outlined in Configuring the portal to trust certificates from your certifying authority—Portal for ArcGIS | Documentation for ArcGIS… . Then go to import Existing server certificate and select your .pfx, type in the password and click import. Then in SSL certificates click update and change the web server certificate to the name of the certificate you just ingested as a .pfx . Then go into Server and follow the steps outlined in Configure ArcGIS Server with an existing CA-signed certificate—ArcGIS Server | Documentation for ArcGIS Enterprise . After this go to serveradmin>machines>machine name and select edit. Change the Web server SSL certificate to the name of your certificate (.pfx) . I usually conduct these steps as I go through build (prior to configuration of web adaptors) in order to ensure each element is trusted and the secure sign is being displayed within my web browser before proceeding. Hope this helps. Shane
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11-01-2020
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Hi Craig Johnson, The functionality you are experiencing could be a number of things. Without knowing your environment, the first thing I would check is that IIS is installed with appropriate certificate and https/443 enabled on default web site using the certificate Enable HTTPS on your web server—ArcGIS Enterprise | Documentation for ArcGIS Enterprise . Then ensure its ingested within both portal and server with each certificate in the trust chain (root, intermediate) Best practices for server certificates—ArcGIS Server | Documentation for ArcGIS Enterprise . Also check the service account utilised during installation has the correct priveledges on each server to write to the locations of content and relevant directories The ArcGIS Server account—ArcGIS Enterprise | Documentation for ArcGIS Enterprise . In terms of checklist, that is really dependant on your environment. Extenisive documentation exists on each component online. The conceptual steps are below: 1. Requesting a CA Certificate in IIS Install into IIS Bind to https 443 to default website Test trust 2. Install ArcGIS Server License Build site Ingest root, intermediate and web certificate for trust 3. Install ArcGIS Web Adaptor (Server) Configure with ArcGIS server 4. Install ArcGIS Data Store Configure with ArcGIS server 5. Install Portal for ArcGIS License Build site Ingest root, intermediate and web certificate for trust 6. Install ArcGIS Web Adaptor (Portal) Configure with portal 7.Federation Using web adaptor addrsses for both server and portal 8. Install any extensisons 9. Install and configure optional software pieces Hope this helps. Shane
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10-27-2020
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Hi Taofeek Adebayo, I would get in contact with Esri Support by phone if you are unable to log a support case outside of an organisation. They should be able to give you the exact information required to resolve your issue. Shane
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10-26-2020
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Amjad Ali Mahar As Joshua Bixby said definitely chck out pricing, not geonet for this. Make sure when you do give some context around the organisation you are looking to support and the business need/ geospatial strategy you are loking to implement. This will assist in determining which specific products would enable you to achieve this and not just a generic list of products and costs. Shane
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10-25-2020
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Hi Taofeek Adebayo, It looks like you are using quite a bit in storage costs, try using Housekeeping - beta. It should give you a better indication of what is chewing up your credits. I would also ensure your oragnisation has all the credits by getting in contact with support. Shane
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10-22-2020
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Hi Ramesh Sridharan, I would ensure you specifying the correct location of the content directoryand that the location is accessible from each machine in your portal. What did the logs say? Shane
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10-22-2020
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Hi Jamal NUMAN, When you refer to performnce , what exactly do you mean? If you mean GIS infrastructure and IT there is a couple of options depeding on what your looking for: Add resources to CPU and RAM of the Portal server ( Web Tier ) to scale appropriately Availability - Configure a highly available portal—Portal for ArcGIS | Documentation for ArcGIS Enterprise System Requirements - Portal for ArcGIS 10.7.x system requirements—ArcGIS Enterprise | Documentation for ArcGIS Enterprise Infrastructure and network - Building Portal isolated from the rest of enterprise (in a DMZ for example) may impact performance Performance of services and layers is not managed within Portal itself but in the ArcGIS servers. There are a number of considerations surrounding enterprise performance thse include but are not limited to: Workload speration Tuning Services Enironment Isolation Hope this helps. Shane
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10-22-2020
03:43 PM
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Hi Taofeek Adebayo, How long have you had the credits and subscription for? I ask because of the note on Understand credits—ArcGIS Online Help | Documentation "Any unused credits included with your annual subscription expire at the end of the subscription period. Additional credits that are purchased expire after two years." Shane
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10-22-2020
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Hi ahmad hasan, Thanks for the screenshots . Yeah i'd say this may be causing some issues. When your configuring the web adaptor to both Portal and Server did you adjust the web adaptor URL to utilise the FQDN or machine name? Once installation of the Webadaptor has successfully been completed a web browser will automatically open pointed to: https://localhost/portal/webadaptor/. Did you adjust this URL prior to configuration? I would also ensure that the certificate has been ingested into ArcGIS Sever as this may be required for some hosting functionality and bound to https on port 443 in IIS. Shane
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10-21-2020
02:43 PM
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Hi ahmad hasan, During federation of the ArcGIS Server with Portal did you ensure you were using the "public" web adaptor address of portal or portaladmin? In additon to this did you ensure you you used the ArcGIS server web adptor for both Services and Administration URLs? I would also check the certificates loaded into ArcGIS Portal, ArcGIS Server and IIS manager, ensuring root, intermediate and web hosting certificates are allowing trusted communication. Shane
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10-20-2020
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Hi Ecem Ulutak, Are you using ArcGIS Enterprise or Arcgis Online? What user type and role does your account have within the environment? Shane
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10-11-2020
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Hi Donovan Artz, Similar to your other questions , check out the resource on understanding shared instances, see Introducing shared instances in ArcGIS Server. After going through this have a look at your settings surrounding Pooling and Processors Overview of geoprocessing service settings—ArcGIS Server | Documentation for ArcGIS Enterprise . This should give you a better insight into what is going on and potenially you will be able to adjust the settings for adjusting the min/max number of instances and pooling for services to meet the requirements of your organiation. Hope this helps. Shane
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09-11-2020
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