Latest Contributions by CraigAJohnson

I have loaded ArcGIS Enterprise many times on a virtual server and have always had issues arise. An example of one issue is after being installed and configured it suddenly cannot reach a webpage (Portal or Server). Another issue I have seen is after I log into Portal and go to Settings it pops up a "Sign in" window and none of my usernames or passwords work. I recently overcame the Sign in issue by giving privileges to "Everyone". It worries me a bit because in the back of my mind I'm wondering if the software is going to come crashing down because I forgot to set something correctly. I am not asking for help on a particular installation but I would like to see if I can get a checklist for installing ArcGIS Enterprise for future reference. I have Windows Server 2019 standard edition with IIS version 10 and I'm going to load ArcGIS Enterprise 10.8. What do I need do, or set, with the OS before installing the software (Portal, Server, the works)? Then after the software is installed is there anything else I should be aware of with the software and OS? Thanks in advance. Checklist Install a CA Signed SSL certificate for https. Receive appropriate license for software (in my case a .prvc for Server and .json for Portal) ... View more

My organization is setting up an ArcGIS Enterprise Portal.  We have our own licenses to allow users in my organization to access the Portal.   My boss wants to give local and state governments access to our Portal so that they have a place to put their data so that they can share and work with other agencies. My question is right now my organization has it's own license to use Portal.  Is it possible to make it to where when they log into our ArcGIS Enterprise Portal it uses these other local and state entities ESRI licenses?   I'm not even sure how to set up something like this. Should I create new members, groups, or what??? I'd appreciate any guidance. ... View more

I've been dealing with this problem for a while and have even asked questions on here about it but I have not found a solution yet. I want to setup a multi-machine deployment on two virtual servers (Windows Server 2019); Machine1 - Portal, ArcGIS Server, Data Store, Web Adaptor (I used Builder to install all software) Machine2 - ArcGIS Server with Image Server license (just used ArcGIS Server installation software) Everything loads fine, it's just when I load ArcGIS Server on Machine2 and it asks if I want to "Create a New Site" or "Join an Existing Site" I get the following error: Failed to join the site 'https://MACHINE1:6443/arcgis/admin/'. Server machine 'https://MACHINE1:6443/arcgis/admin//machines/register' returned an error. 'Admin URL 'https://MACHINE2.GIS.COM:6443/arcgis/admin' is not reachable from 'MACHINE1.GIS.COM'.   I've done multiple installations (wipe the machine and start over) and always receive this error. I've created Inbound and Outbound rules to open every port that ESRI recommends on both servers. I have a CA-Signed SSL certificate for both servers.  Both servers have a Fully Qualified Doman Name. I can ping each server. I can view the default IIS webpage from each server. I'm using the same ESRI license files for each server. I'm using the same version of ArcGIS Server on each machine (10.8).    Basically, I've done everything I know to join Machine2 to the existing site on Machine1. My question - is there anything else, no matter how trivial, that I should look at when setting up the servers. I feel it is a server issue that I'm overlooking, something very simple.  For example, should I worry about the Host file?? Any information would be appreciated. ... View more

This is my second question/discussion about ArcGIS Enterprise, the first involved licensing issues which was insane but got past it by almost performing a complete machine wipe.  I've cut and paste all the pertinent information from my first post. I have two virtual servers (Windows Server 2016): (these virtual servers reside at another agency so a refresh can be done but is very difficult because of red tape) ER-MARISS1 ER-MARISS2   I followed ESRI's web help page (Configure a multiple-machine deployment) to setup my multiple machine servers.   I shared a directory on ER-MARISS1 (E:\ArcGISserver) which contains the config-store and directories called: \\ER-MARISS1\ArcGISserver   I mounted this directory on both machines. (Yes, I even mounted it to the machine where the directory exists) Both machines have ArcGISserver (\\ER-MARISS1) (Z:) in their Network Locations.   I installed ArcGIS Server software (ArcGIS_Server_Windows_1071_169677.exe) onto ER-MARISS1. I authorized it with the Software Authorization Wizard using the following license file: EducationSiteArcGISServerEnterprise_ArcGISServer_889234.prvc   I created a new site on ER-MARISS1 pointing to the \\ER-MARISS1\ArcGISserver directory.   I then installed ArcGIS Server software using the same install file onto ER-MARISS2 and authorized it with the Software Authorization Wizard using the same license file.   Using the ArcGIS Server Setup Wizard on ER-MARISS2, I'm trying to join to the ArcGIS Server on ER-MARISS1 using the Join Existing Site option.   The Specify Site URL window opened and I entered the following information. ArcGIS Server site URL: https:\\ER-MARISS1:6443 (it said to use the machine name) I supplied the administrator username and password for the ArcGIS Server site, which is the same on both machines.   A popup window opens displaying the following information: Configuration Summary Your ArcGIS Server installation is ready to be completed. Click Finish to join the site https://ER-MARISS1:6443   I clicked Finish and receive the following error: Failed to join the site 'https://ER-MARISS1:6443/arcgis/admin/'. Server machine 'https://ER-MARISS1:6443/arcgis/admin//machines/register' returned an error. 'Admin URL 'https://MARIS-S2.GIS.MS.GOV:6443/arcgis/admin' is not reachable from 'MARIS-S1.GIS.MS.GOV'. For more information, see the ArcGIS Server help topic "About adding a GIS server to a site". You can access this topic in the table of contents by navigating to Administering ArcGIS Server > Common administrative tasks > Adding a GIS Server to a site.' I can ping both servers from one another and they do see each other. I have a couple of questions: (I know I'm asking a lot) Should I create a site on each machine and then add ER-MARISS2 to ER-MARISS1 using ER-MARISS1's Manager software? Should I NOT create a new site on ER-MARISS2 and just choose the Join Existing Site option? If so, how do I overcome the above error? I noticed that the server directories (config-store, directories) located on ER-MARISS1 share to the arcgis user on ER-MARISS1 but there is nothing about the user on ER-MARISS2.  Is this a problem? Is there anything with the both systems I should be on the lookout for, especially IIS? In the past, After updating ArcGIS Server software, I've had ER-MARISS2 suddenly give me an "Unable to Connect" to both localhost and the URL when starting Manager, is there something I need to change? Why does the ArcGIS Patch Notification software only install one patch at a time even though all the patches have a checkmark? The software disappears after only install one patch and I have to restart the software and do each patch individually. What ESRI classes (online or classroom) should I take to make me an expert, below are things I would like to know? System config (Windows Server, IIS) for ArcGIS Enterprise ArcGIS Enterprise software installation ArcGIS Enterprise administration (Portal, Server, and Datastore) Data input (Raster and Vector) Portal Webpage development and any other that would be important My personal opinion and rant: Thankfully this isn't a production site because I've installed (and uninstalled) this software many, many times in various configurations (Portal, Datastore, just server, etc...). I've used the individual software executables and also used the Builder program and it seems that there is always a problem.  I can only do what the software lets me do. At one point I thought I had Portal working (creating a Portal website, etc...) and I performed a simple Windows Server update and it killed the software, nothing worked. I've been using ESRI products for 30 years and have never seen this many problems.  I think I prefer writing AMLs with old ArcInfo on a UNIX workstation. Thanks. ... View more

I have two virtual servers: ER-MARISS1 ER-MARISS2 I followed ESRI's web help page (Configure a multiple-machine deployment) to setup my multiple machine servers. I shared a directory on ER-MARISS1 for the config-store and directories called: \\ER-MARISS1\ArcGISserver I mounted this directory on both machines. (Yes, I even mounted it to the machine where the directory exists) Both machines have ArcGISserver (\\ER-MARISS1) (Z:) in their Network Locations. I installed ArcGIS Server software (ArcGIS_Server_Windows_1071_169677.exe) onto ER-MARISS1. I authorized it with the Software Authorization Wizard using the following license file: EducationSiteArcGISServerEnterprise_ArcGISServer_889234.prvc I created a new site on ER-MARISS1 pointing to the \\ER-MARISS1\ArcGISserver directory. I then installed ArcGIS Server software using the same install file onto ER-MARISS2 and authorized it with the Software Authorization Wizard using the same license file. Using the ArcGIS Server Setup Wizard on ER-MARISS2, I'm trying to join to the ArcGIS Server on ER-MARISS1 using the Join Existing Site option. The Specify Site URL window opened and I entered the following information. ArcGIS Server site URL: https:\\ER-MARISS1:6443 I supplied the administrator username and password for the ArcGIS Server site, which is the same on both machines. A popup window opens displaying the following information: Configuration Summary Your ArcGIS Server installation is ready to be completed. Click Finish to join the site https://ER-MARISS1:6443 I clicked Finish and receive the following error: Failed to join the site xxxxx. The license of ArcGIS Server at xxxxx does not match with the license of the site running at xxxxx. All the machines in the site are required to have the same license.   I am using the same license file, same software, same OS version, same everything.  Have I missed something? Thanks ... View more