Latest Contributions by DougMorgenthaler

Hi Dan- Typically when you receive this message it is because the NMEA sentences output by the GPS on the phone are not valid, so we fall back to using the location services API. Can you share what version of Android you're currently running?  Have you recently installed any OS updates? ... View more

Hi Dan- We're still working away at this. Keep an eye out for upcoming Collector betas later this year that will include this support. ... View more

Hi Gale- This is typically because the lat/long in the metadata is the position coming in from the receiver, whereas the point geometry's XY is after any datum transformations have been applied. ... View more

This delay is in part due to a limitation of the underlying ArcGIS Runtime, which should be resolved later this year.  Meanwhile we are continuing to track Microsoft’s plans for Windows 10 Mobile, which have been rather unclear over the past 18-24 months.  At this point I don't have a firm date for you, other than to let you know we are continuing to gauge customer interest in Collector on Windows 10 Mobile; to this point we have not had strong demand though. ... View more

Thanks for sharing the device info.   One thought in the interim is to use the Phone as a mobile hotspot for the Surface Pro 4 if you want to work connected.  Otherwise you could use the Surface Pro 4, pair it with an external GPS, and work offline. ... View more

Hi Scott- Are these basemaps hosted by Esri?  What platform are you using Collector on in this scenario? ... View more

Hi Matthew- Currently we don't support Collector on Windows 10 Mobile.  However, adding support for Windows 10 Mobile is an area we are continuing to monitor for consideration in future releases of Collector.  Can you share what Windows phone devices you would like to use Collector? ... View more

This will be addressed in an upcoming release of Collector on Windows (slated for early May). ... View more

If you are using an external receiver and set up in collector, all metadata fields should be getting populated when you use the GPS location.   If you are using the device's internal GPS -or- connecting an external receiver to the device only without setting the receiver up  you will get a subset of metadata information.  This will vary by platform (iOS, Android, Windows). Couple of points to consider: - GNSS metadata is only supported on point layers. - If you are using the map to set the location then the information will not be stored (sort of obvious but wanted to point it out in case that was how you were testing) ... View more

Hey Andrew- There were a number of Windows updates since 1511 (that release is from November 2015).  I'd recommend updating Windows to a more recent version or checking for driver updates, there were a number of issues that Microsoft resolved related to the camera in the first half of 2016. Here's a blog post that we recently published that describe the variety of methods you can use to deploy Collector (including SCCM) -  Deploying Collector for ArcGIS without the Windows Store | ArcGIS Blog  ... View more

Thanks for sharing this Gary.  We'll take a look and clarify the message to make it more informative. ... View more

Andrew- What version of Windows are you running?  We've tested on a Surface Pro 4 and haven't seen any issues with the camera. You can type winver from a command prompt to get the info.   ... View more

Hi Johan- This is slated to be addressed in our next Collector update for iOS.  ... View more

Andrew- What version of Collector are you using, and on what device?  Make sure you have the latest (10.4.1). ... View more

Gary- All communication should be over HTTP or HTTPS. Can you connect on a different network (perhaps public or home WiFi)? ... View more