Exciting things are coming for GIS users in 2018 - ArcGIS Desktop 10.6 and ArcGIS Pro 2.1 are being released in January, along with some great new tools, features and functionality. Esri Technical Support is excited to work with our customers in these new environments, but what does this mean for some of the older platform versions?
Alas, on January 1, 2018, ArcGIS 10.1 is officially retired!
Here's a quick list of what this entails:
- Technical Support will not be available for ArcGIS Desktop 10.1, ArcGIS Server 10.1, or Enterprise GDBs at 10.1
- It will not be possible to request a Support Case for ArcGIS Desktop/Server/Enterprise 10.1
- We are here to help you with upgrading. If you need technical support for the upgrade process, give us a call.
As this year comes to a close, it's important to plan ahead. Get a jump start on upgrading your applications and geodatabases, and reach out to us if you have questions.
For more information, check out some of our documentation:
Product Life Cycle for ArcGIS 10.1
Deprecation Plan for ArcGIS 10.1 and ArcGIS 10.1