Latest Contributions by DataOfficer

‎08-29-2025

Three years after submitting this as an enhancement to Esri (ENH-000149200) they have this week decided that the issue will not be addressed. This is extremely disappointing as it remains a major flaw with the system.

‎08-20-2025

I think the only alternative currently available would be to have two copies of the same layer, one visualised as points with a set zoom level, and the other showing the polygons at a closer zoom level.

‎07-30-2025

Thanks @JenniferBorlick that's a useful tip.

‎07-29-2025

Notify hub organisation administrators when hub is down. This comes after an interruption to the service yesterday (https://hubstatus.arcgis.com/). However, rather than notify administrators so that they are aware of the issue, can put workarounds in place, or send out communications to their users, we are currently reliant on (1) having the issue reported to us by a user or noticing it ourselves and then (2) investigating the issue (including checking here on the Community and / or on https://hubstatus.arcgis.com/) and potentially wasting time going through technical support. This wastes a lot of administrator time and that of our user community. An automated email notification to administrators would probably be sufficient.

‎07-28-2025

I agree using either Survey123 to submit messages to the feed, or if you have ArcGIS Hub Premium, making use of the Discussion boards functionality.

‎07-18-2025

@JustinPrather the site with no pages was just setup as part of the testing process within the support case, as we wanted to rule out whether having custom domains on our sites was part of the issue. I simply created a Hub (Premium) site and on the home page, added a gallery card containing a single Experience Builder app. The test site is still live publicly at https://testpnf-arc-trust.hub.arcgis.com/ (though I'll probably take it down sometime soon if no longer needed for the case). If a community user is not signed in, the app loads without issue (at the address https://testpnf-arc-trust.hub.arcgis.com/apps/6b22f45264ae43d9b0b8bdc8541accbd/explore). If a community user is signed in and tries to load the app from the gallery card, they receive the 'Page Not Found' error, and the browser URL is instead returned as https://testpnf-arc-trust.hub.arcgis.com/apps/6b22f45264ae43d9b0b8bdc8541accbd/about.

‎07-15-2025

@vBright @JustinPrather we are also seeing some issues of items and pages returning 'Page Not Found' depending on sharing and whether a user is signed in or not. Logged as Esri Case #0395343. This is occurring on existing sites (where we have not yet migrated our pages), and on newly created sites that have no pages.

‎06-27-2025

ESRI support have confirmed that this is expected behaviour for view layers. Only the owner of a hosted feature layer view or an administrator can define what fields or features are available in the view.

‎06-27-2025

I logged this issue with ESRI Support and they confirmed it is a BUG. Here are the details: This is a known issue and has been logged as a bug. Details and a workaround can be found here: In a Suvey123 Connect XLSForm, when a group of questions is created and the appearance is set to table_list, the hint will be shown above a given question and not below as default.

‎06-26-2025

Some further odd behaviour a user has experienced whilst trying to load a map. Unable to open

‎06-26-2025

Since the ArcGIS June update last night, we are seeing some odd behaviour in Field Maps (so far checked on android devices running version 25.1.0, build 1529). We are seeing some flickering or flashing of maps, occasional 'no portal connection' messages and general instability. Is anyone else seeing this behaviour? No portal connection message

‎06-25-2025

I am also seeing the same issue. When table-list appearance is used within a group, the hint appears above the label.

‎06-20-2025

We have a series of hosted view layers which require their filters to be added/amended. Previously we have been able to share these layers in Shared Update groups to allow other users other than the item Owner to update the view (via Settings > Update View). However, today I have tried to repeat this process, and after clicking on Update View, the initial screen loads but the header ('1. Choose layers' and '2. Define view...') is greyed out, and none of the left-hand bar loads, meaning that the user cannot set or amend the view filters or fields. I have checked the user permissions, group and item settings and sharing and as far as I can tell, these are correct. The Group settings are as follows: The user is a Creator type with the following role privileges: The item settings are as follows: Here is an example of the greyed out view the user experiences: Greyed out header and no left-hand bar If this is no longer supported, the only alternative I can think of is to reassign ownership of the layer to the user doing the editing. However from testing this it looks like I would have to also reassign ownership of the 'parent' layer and not just the view, which is far from ideal. The documentation doesn't provide much detail on this specific issue, so I'm hoping you knowledgeable folks might have some ideas. P.S. can't log with support right now as My Esri is down at the time of writing this. Many thanks.

‎06-20-2025

I have spent the last 20 minutes trying to access My Esri on various browsers but all are infinitely loading or returning a 504 Gateway Time-out error. Ironically I therefore can't log a support case for something else because the support system appears to be down. Is this a wider issue? Or just me?

‎04-10-2025

We are seeing similar issues with some users unable to load WebApp Builder apps that are hosted on our ArcGIS Hub Premium sites. It seems to be a device issue rather than a user account issue.

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My Ideas

Latest Contributions by DataOfficer

Re: Groups when adding or inviting new members (Hub Premium)

Re: Visualize polygons as points for symbology on the fly

Re: Notify Hub administrators when hub server is down

Notify Hub administrators when hub server is down

Re: Options for embedding a chat/message feed within a restricted Hub site

Re: New experience for managing your site’s pages in workspaces (beta)

Re: New experience for managing your site’s pages in workspaces (beta)

Re: Shared Update group does not allow user to Update View

Re: Hint and guidance_hint do not work correctly in table-list

Re: Field Maps flickering, showing 'no portal connection' and other odd behaviour

Field Maps flickering, showing 'no portal connection' and other odd behaviour

Re: Hint and guidance_hint do not work correctly in table-list

Shared Update group does not allow user to Update View

504 Gateway Timeout when trying to access My Esri

Re: Map and map layers widget stuck loading on some users devices

Storymaps not displaying in ArcGIS Hub in Chrome

Notify Hub administrators when hub server is down

Re: Options for embedding a chat/message feed with...

Re: Field Maps flickering, showing 'no portal conn...

Field Maps flickering, showing 'no portal connecti...

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