Latest Contributions by JodyZhengLiu

Hi @RalphPlummer , thank you for reporting this. We will be deploying a hotfix to address the issue this coming Monday night (PST). Please try again on Tuesday or any time after. We appreciate your patience. ... View more

Hi @jvarasanz , Thank you for the additional information. You are correct—you will need to set the calculation mode to always as a workaround. With the introduction of calculation modes in the web app, the default behavior is now auto. We plan to enhance our documentation to better cover these specific scenarios. Thanks again for your feedback. ... View more

Hi @EdwinCarrillo ,  I was able to reproduce the issue. The workaround is to add calculationMode=always to the ${modo_form} field. Background on this change: With the 3.25 release, we introduced support for calculation modes in the web app. The default status (when left blank) is now "auto" mode. In "auto" mode, the calculation triggers for new records; however, when editing an existing record, "auto" will not re-trigger a calculation if a value already exists. Normally, for visible questions, a user could manually trigger a recalculation via a button. Since this question is hidden, that button isn't available, so setting the mode to "always" is necessary to ensure the calculation runs during edits. We will update our documentation to better cover these scenarios. Thanks again for the detailed information you provided! ... View more

Hi @EdwinCarrillo , Thanks for providing that information. We deployed a hotfix on March 30th, could you try publishing the survey again with the latest version and let us know if the issue persists? ... View more

Thanks for the confirmation! Glad to hear it resolved the issue. ... View more

@Theisen we have deployed a hotfix for this issue. Could you please test it again on your end and let us know if it’s resolved? ... View more

Awesome, thanks for the update! Glad to see it's working. ... View more

Thank you for confirming the fix for the web form publishing issue. Regarding the inputMask issue, my colleague Ruth will follow up with you in the other post. ... View more

Thanks for confirming! Great to hear it's all sorted. ... View more

Hi @GabrielaReyes ,  we have deployed a hotfix for this issue. Could you please test it again on your end and let us know if it’s resolved? ... View more

Hi @SMH-Rio ,thank you for being a long-time user and for your honest feedback. We deployed a hotfix tonight that may address this. Could you please try again to see if the issue is resolved? ... View more

Hi @SIGISCIAMSA , we deployed a hotfix tonight that may address this. It is difficult to confirm from the screenshot if your specific case matches the fix, so could you please try again to see if the issue is resolved? ... View more

Hi @jeffhyderBRVA , we have deployed a hotfix for this issue. Could you please test it again on your end and let us know if it’s resolved? ... View more

Hi @ChandraLala , we have deployed a hotfix for this issue. Could you please test it again on your end and let us know if it’s resolved? ... View more